Having problems with your HP Photosmart M415 Digital Camera ?

Memory added to two computers

\015 I added more memory to 2 computers and now neither one will light up on the screen. The cd rom works and the a drive works, but there is no computer picture on the monitor. Just black. Help!!!\015

Answers :

Sorry to hear about your problems,
\015\0121st. We need to know what kind of computer, Laptop or PC.?
\015\0122nd. What kind of error messages are you receiving, when the unit try's to startup. ?
\015\0123rd. Have you tried to back step and replace the new (not working memory) with the original
\015\012Note….. Always have power disconnected from the unit.
\015\012Disconnect all devices, lay unit on its side, where you can see comfortably.
\015\012Always, double check your work. Take your time.
\015\012Chances are, you do not have the memory seated properly.
\015\012Look at the memory and try to fit into the bit slot. Do not force the memory.
\015\012If you are receiving a Beep message when starting unit, it is not seeing the installed memory.
\015\012Install one piece at a time and try powering up unit.
\015\012Don’t mix memory, work on one unit at a time.
\015\012Hope this information has helped you.
\015\012Readers, please rate you technician’s.
\015\012John Ray
\015\012[email protected]
Remove the new memory and try it again. If it returns to normal then you probably have installed the Memory incorrectly or have a bad stick of RAM.
Repair Help & Product Troubleshooting for HP Photosmart M415 Digital Camera

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