Having problems with your HP Photosmart M415 Digital Camera ?

No pictures I took quite a few pictures without realizing that the memory card was missing. The pics showed up fine until I went to download them, now there are only 2 out of about 50. This has happened in the past and they randomly show up eventually but I really need the pictures now. I don't know how to access the internal memory. Any suggestions will be appreciated. Thanks

Answers :

Have you checked the HP hep site?
\015\012Here is their suggestion
\015\012\015\012\015\012Introduction\015\012This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable.\015\012\015\012Transferring the images\015\012Follow the steps below to transfer images from the camera to a Windows XP computer.\015\012\015\012\015\012Step one: Connect the camera to the computer \015\012\015\012
  1. \015\012Turn off the camera.\015\012
  2. \015\012The camera came with a special USB cable for connecting the camera to a computer. Connect the large end of that USB cable to the computer.\015\012\015\012Figure 1: Connect the USB cable c00878070.gif\015\012
  3. \015\012Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
\015\012\015\012Step two: Transfer the images \015\012Choose one of the following methods to transfer the image files:\015\012\015\012Method one: Transfer images with the HP Photosmart software \015\012\015\012\015\012\015\012
  1. \015\012Make sure the HP Photosmart software is installed on the computer. If the software is loaded, then go to step 2. If the software is not loaded, click here to upgrade to the latest version of imaging and printing software (in English). \015\012
  2. \015\012If images on the camera are selected for printing or selected for HP Instant Share destinations, make sure the computer is connected to a printer and the Internet.\015\012
  3. \015\012Turn on the camera. The HP Import Photos software starts on your computer. If you have set the software to automatically transfer the images in the camera, the images automatically transfer to the computer. \015\012Otherwise, in the Transfer images from Camera/Card screen, click Start Transfer . The images are transferred to the computer, and then if there are any still images that were previously selected for HP Instant Share destinations, those actions are started. \015\012
  4. \015\012When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.
\015\012\015\012Method two: Transfer images without the HP Photosmart software \015\012If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP.\015\012\015\012\015\012Follow the steps below to transfer images.\015\012\015\012
  1. \015\012Turn on the camera. \015\012Windows will automatically launch a program to transfer the images. \015\012
  2. \015\012When the images have finished transferring, disconnect the camera from the computer.\015\012
  3. \015\012If you encounter problems, check that the camera USB Configuration in the Setup Menu is set to Digital Camera . \015\012
    1. While in Live View , press the Live View/Playbackc00591915.gif button, and then press the Menu/OKc00280209.gif button. \015\012
    2. \015\012Scroll to the Setup Menuc00595863.gif using the left/right arrow c00280208.gif buttons.\015\012
    3. \015\012Use the up/down arrow c00280207.gif buttons to scroll through the Setup Menu to highlight the USB option. \015\012
    4. \015\012Use the left/right arrow c00280208.gif buttons to change the setting to Digital Camera and then press the Menu/OKc00280209.gif button.\015\012
    5. \015\012To exit from the Setup Menu , press the Live View/Playbackc00591915.gif button.
  4. \015\012Reconnect the camera to the computer.
Repair Help & Product Troubleshooting for HP Photosmart M415 Digital Camera

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