Having problems with your HP PhotoSmart M417 - Digital camera - 5.2 Mpix - optical zoom: 3 x - supported memory: MMC, SD ?

Camera when turned on lensw moves out but then shuts off . no other function will work . slide on/off again and lense goes in. thays all it will do is go back and forth

Answers :

Fixing a Lens Error on a Digital Camera
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for HP PhotoSmart M417 - Digital camera - 5.2 Mpix - optical zoom: 3 x - supported memory: MMC, SD

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Camera when turned on lensw moves out but then shuts off . no other function will work . slide on/off again and lense goes in. thays all it will do is go back and forth

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... HP PhotoSmart M417 - Digital camera - 5.2 Mpix - optical zoom: 3 x - supported memory: MMC, SD

E18 My camera lense is trying to adjust and just clicks back and forth back and forth until the screen goes black and e18 shows up. Should I take it to a repair shop or is this something that I can fix on my own? A

If your camera is still under warranty, the best thing you can dois to take it to the nearest official Canon repair shop and Canon Digital Cameras shouldfix it for free.If your camera is out of warranty, or if Canon refuses ... Canon PowerShot S2 IS Digital Camera

Lense error hi there.. i have a pentax optio E60. it was working all weekend and the i went to review some pictures and the the sereen went black and said "lense error :0x000x1110000" and the lense will not slide back in... any help?!?!? cheers...

Try the procedures in this tip. ... Pentax Optio 60 Digital Camera

Power doesn't work properly. When I turn off camera with power button, lense stays out. When I turn on, the lense goes in then back out again, but after a few seconds, I get the message: "Please turn camera off then on again." If I don't do anything, the camera will turn off by itself, and the lense will go in. Battery is fully charged, and nothing dramatic happened to start this problem...

HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Panasonic Lumix DMC-FX8 Digital Camera

Lense problem When i turn the camera on in picture taking mode the lense does not come out all the way and if i push it again it still does not come out and then when i push the power button a third time it closes the little bit it opened... but not all the way. However if the camera is in play mode and i turn it on, the lense comes out all the way just fine... then goes back in on its own and i can view the pictures. Because of this it appears the mechanism is working fine but there is maybe

Dear jmgrev,\015\012\015\012Whenever you turn your camera on and your lens doesn't go in and out properly you are likely experiencing a lens error of some sort. Look for an error 18 or a "lens error restart camera" message. If either of t ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Mirror locked up at 125th or slower and infill flash does not flash. At faster speed it works fine. The display on top of camera goes virtually blank and battery display flahes a sif it battery was exhausted. If shutter release is pressed again then camera goes back to normal 'ready to sheet' mode.As flash is synced to 125th I suspect that the flash is the problem (or maybe it is just coincidence) I have tried cleaning, used lenses and put in a brand new battery. Any clues?

Canon EOS Elan/EOS 100 - an unofficial manual.\015\012http://photonotes.org/manuals/eos-elan/ ... Canon Digital Cameras

My sony cyber-shot 7.2 mega pixels digital camera is NOT working. When i turn it on, it says acess, then the lense comes out and goes back in over and over. After doning that about four times it says "Please turn camera off and then back on again" However when i do this, it just repeats itself. Any idea of what i should do?

... Sony Cyber-Shot DSC-S40 Digital Camera

Canon 1000D Hello there, I'm in China at the Beijing games. my 1000D is giving me a error message 99. can't take picture. I have turn it off and on, take the battery out but the problem still come back after 4 or 5 snaps. please help. I have change lenses and clear the head but not winning. Thanx well i have the similar problem, that i could identify that the camera goes off state after 30 mins, then i found that the display power cannot come, but the camera is working with view finder, if i

Yep set the auto turn off higher and instead of removing the battery, just open and close the battery compartment.This appears to be a problem I have raised with Canon, hopefully they will release a firmware update soon to fix this ... Canon EOS Digital Rebel XS / 1000D IS Digital Camera

On my HP 537 camara my daughter dropped it now the switch that makes the camara go to view pictures or take movies will not work, it just slides back and forth? Is there a way I can open it and fix the switch?

If you can take things apart without damaging things...then it may be possible to fix. I have had mine apart several times, and the slider on the outside, switches a mini micro slider inside. It has to be lined up with the tabs...dropping it may ha ... HP Photosmart M537 Digital Camera

The battery is fully charged, when I turn the camera on the lense will come out lights on the camera come on for a second then everything goes off,lense goes back in.If I take the battery out for a minute then put it back in it lets me set the date then shuts off.

Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: r ... Digital Cameras

Camera immediatly shuts off and lense goes back in.

Sounds to me that ist is more of a charger issue. Try to borrow another charger and see if that works or not. ... Kodak EASYSHARE M1063 Digital Camera

I have a Panasonic DVC20P camcorder for my school. We used it three times and it stoped recording and playback. I sent it into a service provider which said they cleaned the heads and realined the lenses...Anyway, I tryed to use it after we received the camera back and it still does not work. It is only 4 months old. I want either my money back or a different camera which will work. We lost some import opportunities to campture video for our school because out new camera would not work. I

... Panasonic Digital Cameras

My powershot s80 lens cover does not slide back, as if it stuck, any suggestions? I tried to slide back the lens cover to activate the camera but the cover does not move at all. It moves only 1mm back and forth. It does'nt seem to be broken or something like that, just stuck, as if a lever does not operate and block the cover. Thanks in advance, Panagiotis

Hi\015\012\015\012 \015\012\015\012Thanks for using FixYa. To start with try to blow\015\012compressed air around the lens cover so that if there is any dirt it cleans if\015\012off. You can also s ... Canon PowerShot S80 Digital Camera

The lense on the camera wont go back into the camera, I tired turning it off and on several times, the lense goes back partway but then pops back out

Good\012 day,This is a common problem and sometimes can be fixed.Please\012 see details on my tip on how to fix this error here: ... Kodak Easyshare C813 Digital Camera

Have Nikon Coolpix s210. Lense error: lense goes in & out with beeps then shuts off. Have tried the fixes-don't work. Now charging battery. Am out of town & don't have cables. Non of the functions work

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Nikon Coolpix S4000 Digital Camera

When I turn on my vivicam 5385 the lense goes in and the shutters close. When i turn it off, the lense goes partially out and the shutters open. The zoom function doesnt work either. Any suggestions??

HelloThank you for using FixYa for your problemAlways check the batteries first but if is it still giving the same fault, your camera is faulty. It should be taken to an authorized repair centre for a repair ... Vivitar ViviCam 5385 Digital Camera

I turned my camera on and the battery was too low so when it shut itself off the lense didnt go back in, now i've charged it and the lense is still stuck out. how to i get it back in so my camera will work

Here are the steps: 1. Make sure you will install a new or fully charged battery/batteries into your camera. 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a so ... Kodak EASYSHARE M1063 Digital Camera

Broken Lense My VPC-E760 Sanyo camera is a little over 4 mo. old. It was dropped about the 2 mo. i had it. Then lense popped back ito place, but it makes a funny noise when turning on and off. (or going in and out when previewing pics). Last night, it was working fine then turned off, said 'lense error 25' 'lense error 22' and 'lense error 12'. I don't know why! I tried to find out what it meant, but i couldn't SOMEONE HELP!!! lens will not go in. camera reads lens error 12 and 25

\012\012try these:-\012\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min. ... Sanyo VPC-E760 Digital Camera

Nikkor lense I have a AF-S DX Zoom Nikkor ED 18-70mm lense. Up to now it has been good for me. Now I have a problem. When I take indoor shots the lense will not focus in it spins like it is trying to focus but thats all it does is spin back and forth. Sometimes it will take (allow) a picture and the picture is very blurry. I have no idea how this happened. I don't know too much about lenses and this is baffling me, especially since I don't have any trouble shooting or focusing outside. Outside i

The camera is most likely a nikon... but the model may make a difference.Possible internal damage in the gearing.Possible also to try to reset the camera settings, that may or may not help in this case. ... Nikon COOLPIX L3 Digital Camera

Lense error Yesterday i took some pictures from my EX-Z75 casio exilim camera. After sometimes it stopped working. When i turn it on it turn off it self just after few seconds and lense just keep remain outside. And when i press trun on/off bunnen twice then the lense goes in side. It can not remain on. Y;day it shoed me lense error on my screen. What shout I do? Its not even compelete a year i bought this camera.

Send it in for repair. their is no easy fix for this sorry. www.digitalcamrepair.com can help. ... Casio Exilim EX-Z750 Digital Camera

Camera lense/power Camera lense is stuck out. When I turn it on the lense goes in and then comes out, a main picture apears, green light comes on and then it powers off with the lense stuck out. It will only stay on if I have it in play back mode. Please help! Phil D. PS - I have the PowerShot SD400

The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:\015\012\015\012 ... Canon PowerShot A510 Digital Camera

Dropped thesony cyber-shot. With lense open. I just want the latest pictures off the camera. I ordered a new one. The lense stays protruded. I've gone through steps to straighten the lense, but when I power on, it comes on and goes right back off.

Take out the memory card and download them with a card reader to your computer. ... Digital Cameras

Same Problem When I hit the power button, it flashes, the HP logo comes up on the screen the lense retracts and comes back out and the power goes off. That's all it will do. Other times when I turn it on, a little yellow light on the bottom left side in the back flashes once after the blue power light flashes three times and then turns back off. Arggggghhh!

Use never used batries i have the camra it work s better with new batries ... HP Photosmart M525 Digital Camera

Zoom error I turned my F470 camera on and received a "zoom error" bar across the screen. The lense does not move outwards after I turn the power on, nor does the plastic sliding screen close when I turn the camera off. The lense is exposed whether or not the camera is on or off. The lense does not make any sounds when I turn the camera on, but I hear (what I think) are the gears when I turn the camera off. When the camera is on, the screen is working, but the image is blurry. I tried other poste

Hey MBB722,\015\012 What is most likely going on is there is something stuck in the lens obstructing its movement (i.e. sand). I don't know what you have tried and what you have not tried you can try placing the came ... Fuji FinePix F470 Digital Camera

LENSE i BOUGHT A LENSE optomax 300 mm f5.5, with a sliding hood at the end...I put it on my Pentax ist DL but it seems that it's not working.. DO I have to set up the aperture. the shutter is not functioning everytim I use this lense. Pls. Help Thanks.

Make sure the aperture ring is set to the "A" position. If the lens doesn't have an auto aperture setting then I don't think the lens will work. \015\012\015\012There is a setting called "Using Aperture Ring" that you can setup using the menu and c ... Pentax *ist DL (W/18-55 LENS) Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3266 seconds