Having problems with your HP Photosmart M420 Digital Camera ?
When i transfer videos to my computer there is no picture but there is sound
One solution is to try and capture the clip from the unit itself using windows or aftermarket software, doing this you should see the video as well as hear it in real time. This takes longer but is alot more accurate,yet are you using the company issued software or window movie maker? Is this a video or still picture camera, and what type of camera and what operating system are you using? From here we can take care of any problem you have.
Repair Help & Product Troubleshooting for HP Photosmart M420 Digital Camera
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When i transfer videos to my computer there is no picture but there is sound
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