Having problems with your HP Photosmart M425 Digital Camera ?

Lens error upon starting lens error presents then camera shuts off. m425


Answers :

From the HP site:
Try the first solution below to resolve this issue. If the issue is not resolved, try the next solution.\015\012 \015\012\015\012 \015\012\015\012 Solution one: Remove memory card and turn camera on and off\015\012 \015\012 \015\012\015\012 \015\012\015\012 \015\012
    \015\012
  1. \015\012 If a memory card is installed in the camera, remove the memory card from the camera.\015\012
  2. \015\012
  3. \015\012 Turn the camera off and then back on.\015\012 If the error message still displays or the lens remains extended, continue to the next solution.\015\012
\015\012 \015\012 \015\012 \015\012\015\012 \015\012\015\012 Solution two: Check the batteries\015\012 \015\012 \015\012\015\012 Use\015\012batteries that have been fully charged or if using non-rechargeable\015\012batteries, make sure that they are known to be good batteries. Whenever\015\012possible, new batteries are recommended.\015\012 \015\012 \015\012 \015\012\015\012 Cause\015\012 This message displays if any of the following occurs:\015\012 \015\012\015\012 \015\012
    \015\012
  • \015\012 The camera was turned off abruptly.\015\012
  • \015\012
  • \015\012 There is a corrupt image on the internal memory or on a memory card installed in the camera.\015\012
  • \015\012
  • \015\012 An incompatible or defective memory card is used.\015\012
  • \015\012
  • \015\012 There is debris in the lens, the camera was dropped, or the lens is defective.\015\012
\015\012 \015\012
Remove memory card and turn camera on and off
Use batteries that have been fully charged or if using non-rechargeable batteries, make sure that they are known to be good batteries.Try also new batteries if possible..

If the error message still displays or the lens remains extended you may need to clan the lens for any dirt on it ,This message occurs when the camera is turned off and the lens remains extended. This can happen if there is debris in the lens, if the camera was dropped, or if the lens is defective.

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