Having problems with your HP PhotoSmart M437 Digital Camera ?

Can no longer upload HP R837 camera videos

\015 I don't know why but I can load pictures but the video files never show up. It's as if they only exist on the camera itself. Could it be because my dad messed around with the PC back in decemeber? I think it was sometime in early december that I last uploaded videos on the computer... my DAD also downloaded Picasa and that seemed to take over the original program that went with the camera. I should know this but did the camera come with a instillation CD for the softwear to upload photos and video? Also, could Picasa have messed up the uploading of videos? It was also downloaded in December I think... Anyway if you could address any of my questions and even give me more information on how to get my videos to start being recongnized, and the reason why they are not then I would greatly appreciate it.\015\012\015\012Sincerly, Albert Jardine\015

Answers :

Try switching the USB settings on the camera from digital camera to disc mode. You should be able to copy the pictures and videos from windows explorer.
THANK YOU arua.. that helped so much! =D
Repair Help & Product Troubleshooting for HP PhotoSmart M437 Digital Camera

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