Having problems with your HP Photosmart M525 Digital Camera ?

Lens error I have an hp Photosmart M525. I loaned it to a student. Now the lens is stuck. Camera turns on and says lens error M525-22.


Answers :

Fixing a Lens Error on a Digital Camera
\015\012
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for HP Photosmart M525 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens error I have an hp Photosmart M525. I loaned it to a student. Now the lens is stuck. Camera turns on and says lens error M525-22.


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... HP Photosmart M525 Digital Camera

Lens error when i go to turn on my camera it says "lens error" on the screen and wont turn on Lens is 'stuck' open. I get a 'lens error' and a grinding sound...then the camera turns itself off


Wheni go to turn on my camera it says"lens error"on the screen and wont turn on lens is "stuck"open. ... Nikon COOLPIX L3 Digital Camera

I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras

Lens error When I turned my camera on, it beeps and says "lens error, restart camera" but when I turn off and turn on, the same thing happens. The lens is stuck open.


Try these procedures. Many of the steps are applicable whether the lens is extended or retracted. ... Canon PowerShot A450 Digital Camera

Nikon coolpix l3 lens error Can you help me to troubleshoot this problem. Thank you when i turn on my camera, it says lens error. the lens cover is stuck inside and won't come out when i turn off the camera. it won't let me do anything. help me please?


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Nikon Coolpix S51c Digital Camera

Lens error my camera was a bit blurry so i used my shirt to wipe a bit of it then when i shut it off the lens got stuck and now when i turn it on its says "lens error restart camera." but every time i do its still stuck and makes a buzzing noise


The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the l ... Canon IXUS 80 IS Digital Camera

Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message


Hello mnickoliThis is a fairly common error especially with the A560.This either means that something is jamming the lens , or that the\015\012lens sensor is faulty. This is a very , if not the most common problem\015\012with modern digit ... Canon PowerShot A560 Digital Camera

When I turn on the camera, it says "lens error, please restart". The lens doesn't open when you turn on the camera- it is like it is stuck shut. you can manually force it open, but it won't go automatically, and so it keeps on giving the error messages.


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you wi ... Canon PowerShot SD600 Digital Camera

My lens is stuck open and all the way out after zooming on a cold evening. The camera turns on, lights up showing G( window and then beeps and goes dark saying 'lens error, restart camera' at


If any amount of moisture has entered the camera this will not be a user fix, it will require service. ... Canon PowerShot G9 Digital Camera

My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?


Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera

I have a cannon camera, my boyfriend dropped it with the lens extended and now whenever I try to turn it on I get a message saying that there is a lens error and the camera will shut down. I have tried a couple of answers on this website, but most have to do with a lens that is stuck out, mine will still retract back and forth if you smack it on your hand. My problem is when you power it off and back on the error shows up and the lens will not extend then. Any suggestions are greatly appreciate


... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

I have a lens error the lens is stuck out and there seems to be no way to get it back and when i turn the camera on it says lens error and turns off


I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/ ... Canon PowerShot SD700 IS Digital ELPH / IXUS 800 Digital Camera

My daughter was using the camera and she said the lens was stuck in the extended position so she pushed the lens back in ... Now when I try to turn it on an error comes up saying 'lens error restart camera


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Canon PowerShot SX100 IS Digital Camera

When I turn my camera on it says "lens error" and the lens will not open or extend at all, it sounds as though it is "stuck". There is no damage to the camera however. It sounds as though it is trying to open when I turn the camera on but it won't.


Hi, ... Digital Cameras

Lens error, restart camera- the lens is open like youre about to take a picture but its stuck like that even when its off. everytime i try turning it on it just says lens error, restart camera


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

Lens error my camera keeps saying lens error and then shuts off My Kodak M753 digital camera is telling me "lens error: 1,1,5,1,0,0", how can I fix this? - I have no proof of when I bought it, so a refund is out of the question. my camera was covered by luggage and now when i turn it on, it says lens error I dropped my digital camera just recently back in October and all of a sudden when I turn the camera off the lens is still out when it's suppose to be in... I really don't know how that hap


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Fuji FinePix A345 Digital Camera

Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks. Turn on the camera, camera shows a canon logo, then before turns off it said lens error, restart camera


\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc"  uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Digital Cameras

Lens Error My lens will not retract with my camera. When I turn it on it cuts back off and says lens error. It sounds like the lens is stuck. please help me.


Hey Joy_2008,\015\012 A lens error usually means something is obstructing the movement of the lens (i.e. sand). You could try blowing compressed air into the side of the lens to try and dislodge whatever is stuck in t ... Casio Exilim EX-Z77 Digital Camera

I put my camera in my backpack and the lens got stuck, it won't come out at all. When I turn the camera on it says "Lens error, restart camera". I've tried everything this site said to try but nothing has worked. My camera is a Canon Powershot A560. Does anyone know how I can fix it? Please Help!


Try these procedures. ... Canon PowerShot A560 Digital Camera

Lens error Hello I dropped my camera (hp photosmart m425) and when i try to turn it on the lens won't come out and it says lens error m425-12 (7 f 80). Please tell me that it can be fixed.


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... HP Photosmart M425 Digital Camera

My lens is stuck part way open so my camera will not turn on it says lens error shutting down. Is there anything to do to reset the camera or get the lens to close.


Try the procedures in this tip. ... Canon PowerShot SD1100 IS Digital Camera

My lens on my camera seems to be stuck. I have a Power Shot SD790 IS. Every time i try to turn my camera on it starts to beep and a message says that there is a lens error, restart the camera. How do i fix this?


Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But if the camera is out of warranty or the cost estimate for professional repair approaches the value of the camera, ... Digital Cameras

Dropped camera I dropped my camera (hp photosmart m425) and now when i try to turn on the camera the lens won't come out and it says lens error m425-12 (7f 80). I really need to fix it, I hope someone can help me.


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... HP Photosmart M425 Digital Camera

A drink was spilled on my camera and now when I turn it on it takes a while for the lens to open all the way. Sometimes I have to force it open. It still will take pictures but if I try to zoom in too much it will freak out and say lens error. Also when i turn it off the lens covers are stuck and will not close. is ther a safe way to clean it?


Try using an electronics cleaner on the camera to dissolve and wash away any of the spilled drink. CLICK HERE for link for cleaners. Hopefully this will he ... Kodak EasyShare M853 Digital Camera

Flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :( flash broken,lens stuck i turn it on and the camera clicks and it sounds like the lens is detached from what useed to move it. its says "acess" then black screen then "Turn power off and on." i think its forever broken.. :(


I have the same problem...so do you think that it's so expencive to repair?? ... Sony Cyber-shot DSC-W55 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.5064 seconds