Having problems with your HP Photosmart M527 Digital Camera ?
Lens error will come on when camera is turned on
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
LENS ERROR When I turn the camera on I can hear the lens tring to come out, but it wont come out at all, then it says Lens Error and then the camera turns off. Helllp
This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... GE A730 Digital Camera
Lens Error Once I turn on my camera, I get the regular screen mode and before I can take a picture it says lens error and turns off the camera. The lens comes out all the way once turned on and retracts once it shuts down.
Try the procedures in this tip. ... Pentax Optio 60 Digital Camera
When you turn camera on, it will come up with Lens error: 21 and when you turn dial to take pictures, it will come up with Lens error: 16 & will then shut off automaticallyl The lens never comes out to take pictures.
See http://www.fixya.com/support/r13011856-lens_error ... Sanyo VPC-E760 Digital Camera
WHEN I TURN ON MY COOL PIX S51 A LENS ERROR MESSAGE COMES ON THE SCREEN AND DOESNT ALLOW AN OTHER FUNCTION WITH THE CAMERA. THE LENS COVER IS STUCK OPEN WHEN THE MASSAGE IS DISPLAYED. IF I TURN THE CAMERA ON AND OFF A FEW TIMES THE COVER WILL CLOSE BUT THE ERROR MASSAGE REMAINS. IM NOT SURE WHY THIS HAPPENS AND IVE NEVER DROPPED MY CAMERA AND ITS ALWAYS STORED IN A FOAM CASE. I CANT AFFORD ANOTHER CAMERA RIGHT NOW, IS THERE ANY SOLUTION TO MY PROBLEM?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Nikon COOLPIX S51 Digital Camera
My camera worked fine one day, then it was in my purse. When I went to use it the light was on and the screen said there was a lens error. Everytime I try to turn it on now it makes a grinding noise and refuses to open and then closes completely with the lens error reading For no reason my camera (Nikon coolpix model S210) doesn't want to work with the term "Lens error" and lens won't come out WELL YESTERDAY MY NIKON COOLPIX s210 DIGITAL CAMERA WAS WORKING PERFECTLY FINE THEM I GOT UP TO TAKE P
\012\012try these:-\012\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min. ... Nikon Coolpix S210 Digital Camera
Lens error I tried to turn off my camera, (Digital Ixus 60) and the lens froze halfway closed. When I tried to restart the camera, an error comes up on the screen, saying LENS ERROR, RESTART CAMERA. I had this problem before on this camera, but while it was still under warranty. I sent it to be fixed, but now it seems the problem isn't fixed. Is there anything I can do now?
The only thing is, is that it is past it's warranty. THE WARRANTY ONLY COVERS DEFECTS, AND FACTORY ERRORS. \015\012\015\012IF THE LENS DOESNT GO BACK IN, THEY CANT FORCE IT AND YOU PAY THE FULL COST OF THE ENTIRE LENS BEING REPLACED AND T ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera
LENS ERROR my nikon s210 is giving a lens error. I have tried the light tapping, slightly pulling on lens, and many others with no response from the camera.HELP? i got that lens error coming up after i dropped the camera, but i was suprised it did any damage because it lightly hit a soft chair then i caught the camera before it hit the ground, seems extremely fragile to me! the lens was stuck out but then i pushed and wiggeled the lens, turned it off and on and the lens went back in and the lens
You are basically right. Its basically as easy to replace as it costs to repair, unfortunately those are your options. You could inquire as to an estimate to make your decision easier, or locate an independent repair shop as they may be cheaper. The ... Nikon Coolpix S210 Digital Camera
Nikon coolpix l3 lens error Can you help me to troubleshoot this problem. Thank you when i turn on my camera, it says lens error. the lens cover is stuck inside and won't come out when i turn off the camera. it won't let me do anything. help me please?
\015\012\015\012I have a solution posted in doc "nikon s5 s6 lens cover error repair.doc" uploaded on site http://www.esnips.com/web/papputatiyasStuff&n ... Nikon Coolpix S51c Digital Camera
Error message I have a panasonic DMC-LC33 digital. A system error message would show the minute I turned it on. The lens would come out. Then within 4 seconds the lens would go back in. I tried the on/off several time but the results were the same. I put the camera away for later. When I tried it the other day, it would not even turn on. The batteries are fully charged. Help!!!!!! I need my camera for my work. hi expert i m suffring in this error on my panasonic DMC-LC33 when i switched on
Try \015\012\015\012Klomtrix trick this worked with my camera\015\012thanks klomtrix ... Panasonic Lumix DMC-LC33 Digital Camera
Lens error, restart camera telephoto lens is stuck in zoom position and won't retract, so when i turn on camera, screens says "lens error, restart camera", but it won't restart...just keep coming up with same error message
Hello mnickoliThis is a fairly common error especially with the A560.This either means that something is jamming the lens , or that the\015\012lens sensor is faulty. This is a very , if not the most common problem\015\012with modern digit ... Canon PowerShot A560 Digital Camera
Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma
YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera
Lens Error When I turn camera on, green light flashes and a message comes on screen: Lens error, restart camera. The lens is permanently out. Have not dropped camera, don't know what's happened and am not very technical so don't even know how to restart camera! Can't find anything in the Basic User Guide to help me.
It is just telling you to try to turn the camera off and back on. This usually doesn't self correct and will need to be serviced. I would call Canon for support and see what the options are for service or upgrade.Hope this helps! ... Canon PowerShot A460 Digital Camera
Lens error My zoom will not work. I can take pictures if I don't zoom, but as soon as I try to zoom in, the screen goes black, the camera beeps a few times and a message that says "lens error, restart camera". However, upon restarting the camera, nothing changes - it still won't zoom!. Also, when turning on the camera, when the lens first comes out...it sounds funny, like it is puttering. Help?
Powershot S3 IS: lens error message, lens juddering on startup but not \015\012coming out. Tried all tricks on internet without success, so decided to \015\012dismantle camera. Localised fault to optical position encoder on first \015\012transfer gea ... Canon PowerShot S3 IS Digital Camera
My camera worked fine one day, then it was in my purse. When I went to use it the light was on and the screen said there was a lens error. Everytime I try to turn it on now it makes a grinding noise and refuses to open and then closes completely with the lens error reading For no reason my camera (Nikon coolpix model S210) doesn't want to work with the term "Lens error" and lens won't come out
Hope you purchased an extended warranty. I've had two Cannon's with the dreaded lens error. Probably what happened was that while it was in your purse, somehow the power button got pressed. The camera powered up, tried to extend the lens, then str ... Nikon COOLPIX S200 Digital Camera
Just purchased an powershot SX1 IS. I took one photo, zoomed in on it to see how clear the zoom was once taken a photo. THen it switched itself of with the lens still out. Now when turning it on it has a black screen and say lens error...restart camera. I have tried holding func. when turning on the camera and the time comes up on the screen. But as soon as I let go of func I get the error msg.
Hello if you just purchased this unit Then i advise you to take it back, this sounds like a system control issue or main board problem. Holding the function key while turning is factory reset, if this is not working right them the camera has a bad sy ... Canon PowerShot SX1 IS Digital Camera
Error message I have a panasonic DMC-LC33 digital. A system error message would show the minute I turned it on. The lens would come out. Then within 4 seconds the lens would go back in. I tried the on/off several time but the results were the same. I put the camera away for later. When I tried it the other day, it would not even turn on. The batteries are fully charged. Help!!!!!! I need my camera for my work.
*&%$@#%^&*&^% !!"It's working!!!!\015\012\015\012Turn your camera on and put it near your ear. Did you hear a softly motorized sound in the lenses area and the green LED is flashing? If you hear this sound do this.\015\012\015\012Do it under your own ... Panasonic Lumix DMC-LC33 Digital Camera
Lens error When camera is turned on the lens will come out and then right away goes back in-an error message says lens error restart camera
Did you try replacing batteries.will it turn on long enough to restore it?if this is a new camera send it back it could be a software issue or mechanical breakage.Also get a can of air and blow the lens off to ensure no debris is ho ... Canon Powershot SX110 IS Digital Camera 9.0MP
LENS ERROR I have a HP photo smart M425 I dropped the camera and a lens error 12 comes up first and the lens error 22 straight after and then the camera turns off??
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... HP Photosmart M425 Digital Camera
Lens Error When I turn on the camera in any mode except play back, the lens will come out as if it's coming on but then the lens' go back in and the camera shuts down. The batteries are fully charged and the camera has not been damaged in any way.
I am sorry to say but you have a physical issue with the camera. Your either going to have to take the camera apart yourself or bring it in for service. Try working with their support \015\012\011\011\011\011\011\015\012\011\011\0 ... General Electric A835 Digital Camera
The lens is open when the camera is turned off. when turning the camera on, the lens reclines and then comes out again with a beep- beep, and the E18 error is shown. The camera turns off in about 5 secs.
\012\012try these:-\012\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min.\012 ... Canon PowerShot SD400 / IXUS 50 Digital Camera
I bought my camera Christmas Eve, and a new memory card Christmas Day. Yesterday, I tried turning the camera on and the lens opened and shut automatically and said Lens Error with a Large Red Exclamation point. I've come to the conclusion that it was because I hadn't formatted the new memory card with the camera and I'd already taken a few pictures with it. But now, when I turn the camera on, it no longer says that and only has a blurry image and does not take photos. I do not know how to fix th
... Nikon Coolpix S4000 Digital Camera
Lens error I have an ixus 230 HS - I turned it on the other day & I must have bumped the lens or something, as it shut down. The lens stayed out though & wont close, when i turn it on it starts beeping at me & "Lens error, Will shut down automatically. Restart camera" comes up on the screen, it then shuts down again. I have removed the battery & the memory card, but to no avail.
... Canon Digital Cameras
Upon trying to turn camera Panasonic DMC-ZS3 on, error message appears: system error (zoom). The lens comes out a bit and then goes back in, shutter closes, then lens comes out a bit again, then goes back in again ... then error message. Can you help? Thanks!
I don't know that I can help you fix it, but I can try.\012Here are my thoughts...\012Check the battery first. If it's like a normal battery, like AA or AAA batteries, replace them and try turning it on.\012\012If it's a flat lithium battery t ... Panasonic Lumix DMC-ZS3 Digital Camera
My daughter was using the camera and she said the lens was stuck in the extended position so she pushed the lens back in ... Now when I try to turn it on an error comes up saying 'lens error restart camera
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Canon PowerShot SX100 IS Digital Camera
Lens error when i turn on my fuji finepix a210 digital camera the lens sounds like it wants to come out but it doesn't and lens error flashes on the screen. I replaced the batteries and that didn't help. I have had the camera for a while and can't find my owners manual. Aby help would be appreciated. Thank you
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html ... Fuji FinePix A210 Zoom Digital Camera