Having problems with your Kodak EasyShare C613 Digital Camera ?

Can't connect my Kodak C613 digital camera to my computer.

\015 Sirs: For as long as I've had my Kodak C613 camera, I have been unable to connect it to my computer. I contacted Kodak some time ago, who sent me email instructions on troubleshooting the error code -- 1304x17x4252799284. I tried following these instructions, with no success. I assumed the Kodak Easy Share software has to be replaced. In replacing it, must the disc be in place in the computer? After following the instructions, I was informed that the file is too large to open, using AOL. I don't know how to open this file using another application. As you can tell, I am almost totally lacking in knowledge re. both computers and trying to uninstall or install software. All I had hoped when purchasing the C613 was to be able to easily go on line in emailing photos to family and friends and perhaps to be able to send photos to such as e-bay. I hope you can help me. Frustratingly yours, John Wirtz\015

Answers :

For solving your problem it is necessary to remove your Easyshare Software completely from your system. Afterwards you need to install the latest version of Easyshare Software.\015\012\015\012Please follow the steps below:\015\012\015\012Remove Easyshare Software \015\012Click on 'Start' -> 'Settings' -> 'Control Panel' -> 'Software' \015\012Please choose 'Kodak Easyshare Software' \015\012Please choose 'remove' \015\012Please click on 'next' when installation wizard shows up \015\012Please choose 'remove' and click on 'next' \015\012Please click on 'next' to start the removal of your Easyshare Software. Please make sure that all files of your Easyshare Software has been removed from your system successfully. For remaining the progress please go to step 2. Even if you couldn’t remove the software or it is still in the list.\015\012For running Kodak Clear Utility:\015\012\015\012Please go to www.kodak.com/go/clear and follow instructions given on screen.\015\012\015\012Click on 'download'-button below on screen.\015\012\015\012Please choose 'open' and follow instructions given on screen.\015\012\015\012Please choose option 'save as' after choosing the download option to run clear utility from your PC.\015\012\015\012Please choose a save path. Open file clear5N.exe after file has been saved.\015\012\015\012Click on green starting arrow. The programme is running now.\015\012\015\012Please note!\015\012\015\012Please click on 'Ok' should messages appear for which you only have 'Ok' as an option that will make sure that you still run the programme. \015\012\015\012Should you been asked to restart your computer, please choose 'NO'.\015\012\015\012You receive the following message when the programme has finished: 'Easyshare files have been removed. Please reinstall Easyshare after system reboots'. Your computer will be restarted now.\015\012\015\012This action removes Easyshare Software from your system but it won’t delete any pictures or videos.\015\012\015\012But there is the possibility that you have to recreate your collection after reinstalling the Software. \015\012\015\012We recommend to download always the latest version of Kodak Easyshare Software. You have either the option to download the software free of charge by following the link: http://wwwuk.kodak.com/global/en/service/downloads/dln_ekn026079.jhtml?pq-path=4509
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\015\012Contact KODAK:
\015\012http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490
Repair Help & Product Troubleshooting for Kodak EasyShare C613 Digital Camera

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