Having problems with your Kodak EasyShare DX4900 Zoom Digital Camera ?

Connection Problem I hope I'm posting this in the right place. I recently bought a Kodak DX4900 & installed the software onto my computer. After taking some photos, I tried transferring the photos to my computer, but it appears that my computer just isn't seeing the camera. I've uninstalled the software & re-installed it, defragged my computer & run a scandisk & the problem still hasn't been fixed. I'm not particularly computer literate at the best of times, and am stuck. I have a new camera tha


Answers :

I had the same problem with my DX4900. After reinstalling software, etc it finally turned out that the cable that connects the camera to the computer was bad. Kodak has specs for the DX4900 on the kodak website or if you have a different model you can match up your camera with your kodak usb cable.
Another possibility, which I experienced with my Kodak DC-4800 camera, was that it worked with Windows 98 but not Windows XP. Like you, my camera was simply not even recognized by the computer. It turned out to be a firmware issue. There is a way to update your firmware via the Kodak Site and downloading the updated version.\015\012\015\012I happened to have a warranty issue at the time so they updated the firmware at the same time as they repaired the camera, and I cannot be specific how to do it at home. However, I would call their 800 number and see what help they can offer.\015\012\015\012I hope this helps.
Repair Help & Product Troubleshooting for Kodak EasyShare DX4900 Zoom Digital Camera

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