Having problems with your Kodak EasyShare M1033 Digital Camera ?
My camera's lense wont open. Battery is fully charge. It turns on, but lense does not extent out, then it shuts down. Thanks GC
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
My camera's lense wont open. Battery is fully charge. It turns on, but lense does not extent out, then it shuts down. Thanks GC
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Kodak EasyShare M1033 Digital Camera
I have a Sony DSC-W170 and when I turn it on it powers fine and the lense opens, then shuts and opens a few times then stays open and tells me to 'turn the power off and on again'. I have done this and it doesn't solve the problem the same thing just happens again and again. I would'nt mind but it was fine then just stopped working, please help.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Sony Cyber-shot DSC-W170 Digital Camera
Lense Issue When I turn on the camera the lense started to move out and then got stuck. How when you turn it on it just trys to adjust the lense but again it is stuck. I am required to remove the batteries to get it to shut off. I was going ot open the case but three of the screws requires a nice special allen wrench, but guess what, they did not provide it. Any ideas where I can score one?
Does the screw you need to remove look like a triangle with 3 points? if it does i had the same problem! went to all kinds of repair stores looking for one, turns out that is a manufacturer only tool so that we cant repair them and we have to have th ... Fuji FinePix S3000 Digital Camera
Camera problem What do you recommend I do, I was turning my camera on and the lense would close by itself and the power would shut off by itself. But now the lense stayed open and the camera still shuts off by itself.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Kodak EASYSHARE M1063 Digital Camera
Yes in my new sx30 IS I opened it new put the battery in it and a chip, and turned it on, powered up ok, then the lense Loudly shakes and after a few seconds the LED readout says lense error, camera will shut down which it does. I restart it again and the same thing happens. Can you help or did I just get a defective camera?
More than likely it sounds like you have a defective camera. ... Canon PowerShot SX30 IS Digital Camera
When i power on the Camera F72 EXR it comes up with an Error message that says turn camera off and then turn back on, i do that an the same error keeps popping up, also when camera shuts off the lense fails to collaps and stays open in the off position
Whenever I've seen that before it's caused by the camera being dropped on its lens while the lens was out. It can be repaired though it's fairly expensive too, in my honest opinion you'd be better off getting a new camera. ... Digital Cameras
Question Yes the shutter does open, but the lense physically doesn't come out although I hear that it tries. When I turn off the camera the shutter doesn't always shut... How to I re-initiate the camera?? Thank you
First, i suggest you try this. Remove batteries then press and hold power button for 15 seconds. Wait a further 1 minute then reinsert batteries and try again.\015\012If no good, try this. If you can get to the MENU mode (in stored pics), scrol ... Sony Cyber-shot DSC-S600 Digital Camera
How do I format a new SD card? I push Set and then OK/Menu key, it says please wait and then card error! comes up on the screen. If I push cancel first then the camera shuts off. Also the lense cover does not open when I first turn the camera on. The card is a SanDisk SDHC card 8GB
... Sea and Sea DX-860G Digital Camera
Cannon powershot s2is camera, lense stuck open. I get beeps when I turn it on. Shows error code 18. Shuts off.
Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preve ... Canon Digital Cameras
Lense will not open stays shut when turning on camera
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Olympus FE-230 Digital Camera
Camera will not take pics, it only let's me look at them. The lense stays open, it will not go back in, when I turn the camera on to take a pic, it shuts off.
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Digital Cameras
Hi, turning on & it keeps opening then shutting the lense won't stay on. Got new batteries
There may be something more serious wrong with the camera, but the problem you describe is frequently due to weak/wrong batteries or corrosion on the battery contacts inside the camera. Make sure that your new batteries are the correct type for the ... Olympus X-715 Digital Camera
Is there any way I can get my camera back to normal! I turned it on and it said "focus error". When I shut it off to see if it would start over correctly it would not close the lens. I turned it on and the lens closed and then opened again and wouldn't focus. I turned it off and the lens won't shut. How weird is that? It obviously is capable of opening and closing but seems to be reversed and makes a funny noise when it can't shut at the right time. Can I wiggle or giggle something? I bo
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Digital Cameras
When turning on camera the lens will open then shut off on a fully charged battery. It will allow you to view pictures on the camera by selecting the favorites and turning it on but when you turn the selector to auto or any other position the lens opens then closes and shuts down.
Make sure that you are installing a fresh/ full charge battery\015\012Remove the batteryClean the metal contacts on the battery using a clean cloth \015\012Pls test with an alt. batt.If you do not have access to a dif. b ... Kodak EasyShare M863 Digital Camera
My lense is stuck open despite turning my camera off. On turning my camera on I am told ''turn camera on off then on'' but the lense does not retract. I am able to view all photos on the memory card as well as turn the camera on and off, however at each point when the lense should retract it stays fixed out. Can this be fixed?
This is not a joke........Use a can of compressed air and blow around the lens while it is extended. Take a relatively firm approach with this problem slap the camera into your palm two or three times. Not lens down in this case, bu ... Sony Cyber-shot DSC-W120 Digital Camera
After taking some pictures I wanted to delete them. Instead of hitting the MENU button I hit the SET button and a red light came on and was flashing. I pushed on the OFF button to shut the camera off. It would not shut off.So to shut the camera off I opened the battery door and the camera shut off. I went to turn the camera on and will not come on. I changed batteries still will not turn on. WHAT DO I DO??...JERRY
Hello Jerry, First make 100% certain that the battery is charged, also that you dont have a bad connection.The S2 has a small cell battery for storing the date/time ect under the battery flap, try removing and re-inserting it, but ... Canon PowerShot S2 IS Digital Camera
I have a Samsung TL220. I was taking pictures yesterday and all of a sudden the camera shut off but didn't retract the lense. I tried to turn it back on, and it would make a beep sound and then shut off again. I recharged the battery fully, then tried it again, the same thing happened. Is there a way to reset the camera, or to manually shut the lense? I need help please!!! Thanks!
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Samsung DualView TL220 Digital Camera
My computer no longer turns on. the favorites part will turn on and the screen will light up, but with any other mode the camera's lense pops out slightly, the green light on the top blinks once, and it shuts off. i have to turn it on again for the lense to go back in. the model is a kodak easyshare z712 IS. I'm going on vacation tomorrow- please help!
... Kodak Digital Cameras
My nikon coolpix s220 is showing a lense error. i'll turn it on and the lense will pop up and go back down like, five or six times, and then the screen will display a lense error. it sounds kind of like it's struggling to open, or at least working harder to open it that it usually does.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Digital Cameras
Every time I turn the camera on it runs through it's warmup and then says please turn camera off and then on again. I do this and the same thing happens. When I turn it off it shuts down and then the lense retracts and comes back out before shutting down. Help!
... Panasonic Lumix DMC-FX7 Digital Camera
Lense problem When i turn the camera on in picture taking mode the lense does not come out all the way and if i push it again it still does not come out and then when i push the power button a third time it closes the little bit it opened... but not all the way. However if the camera is in play mode and i turn it on, the lense comes out all the way just fine... then goes back in on its own and i can view the pictures. Because of this it appears the mechanism is working fine but there is maybe
Dear jmgrev,\015\012\015\012Whenever you turn your camera on and your lens doesn't go in and out properly you are likely experiencing a lens error of some sort. Look for an error 18 or a "lens error restart camera" message. If either of t ... Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera
Power issues. Just recently I've encountered a problem with my camera. After plugging it into my computer (And not noticing the power surge notification on the desktop while doing so). It locked up and powered itself off. I tried turning it back on, and it turned on for a split second then shut off without retracting the lense. I switched batteries and it retracted the lense, but I tried powering it on and the lense only came halfway out and it powered off. I've tried 4 fresh sets of batteries a
You sdaid power surge on the laptop.\015\012Thus suggests that this may have affected the camrera.\015\012I would think a 'repair' if such is possible will be near the cost of replacement.\015\012Only Olympus can advise ... Olympus FE-115 Digital Camera
Lense error I get a lense error message. My lense is shut open on my Olympus 730 and the camera keeps shutting off
AWESOME. IT WORKED ... Olympus Camedia C-730 Digital Camera
Cameras lense open, camera off, when turned on it bleeps and turns itself off
I also had exactly the same problem, by giving the lense a very gentle push I was then able to close it. ... Samsung Digimax V800 Digital Camera
My Kodak camera M863 lense won't open, it makes the opening noise but turns straight off? Any solutions?
Try the procedures in this tip. ... Kodak Digital Cameras