Having problems with your Kodak EasyShare Z612 Digital Camera ?

I gave my son an EasyShare camera for his birthday in late December, and he loved it until a few days ago (early April) when the buttons to navigate up/down, left/right suddenly stopped working. It still takes pictures and the "OK" button in the center still works, but since the other buttons don't work he can't look at his pictures or otherwise navigate through the menus. We are frustrated and disappointed with this product. Let me know if you have any advice.

Answers :

\015\012First of all, you should check the warranty.
\015\012This is simplest but the most important and effective thing to do. According to your situation, please bring it to the nearest Authorized Service Center.
\015\012Secondly; this fault is generally very easy to repair. So if you do not have a waranty paper then you may go to the nearest Authorized Servis Center. Please ask how much money is needed to fix it. According to their response you may decide what to do.
\015\012As a third step, You may prefer to it yourself.You may fix it if you have any exprience to do such things.How you will do that?
\015\012First remove the battery from the camera. All you have to do is to remove the back panel and control the electral connection to the main board of the camera. Please check the connection of buttons and rubber parts behind it.
\015\012Generally the electrical film connection of the back panel do not touch to the connection point. Please look carefully to this part. Touch it and make it connect to the attaching point better than before. You may fasten it if it is necessary. All the things that you have to do is this. After doing that, place the back panel to its own place gently.
First, try a manual reset. Remove the card and battery...press all the buttons...leave it alone for 20 minutes...insert the card and then the battery...turn it on. \012If that doesn't fix the problem, I would suggest taking advantage of the warranty.
Repair Help & Product Troubleshooting for Kodak EasyShare Z612 Digital Camera

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I gave my son an EasyShare camera for his birthday in late December, and he loved it until a few days ago (early April) when the buttons to navigate up/down, left/right suddenly stopped working. It still takes pictures and the "OK" button in the center still works, but since the other buttons don't work he can't look at his pictures or otherwise navigate through the menus. We are frustrated and disappointed with this product. Let me know if you have any advice.

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