Having problems with your Kodak EasyShare Z740 Digital Camera ?

My camera lens is stuck in the closed position. When I turn the camera on, the motor runs, but nothing happens.


Answers :

Hi there,
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\015\012If you are still under warranty, I suggest bring your units to the manufacturer or store otherwise here are some solutions.
\015\012
\015\0121. First, please ensure that your battery are fully charged and has not reached it end of its lifespan. Next is to check the battery contacts for any corrosion or misalignment. These problems will reduce the battery power that is required to move the lens.
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2.Sometimes dirt or sand particles in the lens retraction passage can cause stuck up. Please try to blow out air in those places try wiggling the outermost part of the lens, sometimes these simple tricks work. Also try to place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

3. Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. turn it off, slip in the memory card and turn it on one last time. If that doesnt help, insert the camera's Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying the above fixes.

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\015\012The following suggestions are very delicate procedures, so take care when conducting to avoid further damage to you camera.

\015\0124. Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. However, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

5. Try forcing the lens. More people have reported success with this method than with any of the other methods. However, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.


\015\012I hope one of those solution will work to your camera.
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\015\012Goodluck!
\015\012
\015\012Regards,
\015\012Jeep Brainy
Repair Help & Product Troubleshooting for Kodak EasyShare Z740 Digital Camera

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