Having problems with your Nikon Coolpix 3700 Digital Camera ?

Hi. My parents have a Nikon Coolpix 3700 and are on holiday in Egypt at at the moment. Unfortunately the camera is not working and they are still on holiday. The shutter at the front is not closing and the front part is stuck (not going in and out). The photos are blurry. Please help??


Answers :

On what must now be a six year old camera this is not an unexpected fault as the lens mechanism does eventually wear out. Parts are no longer available and even if they were the repair costs would exceed replacement costs.

Bad news aside, it's highly likely that in this instance the fault has been caused by a little sand blown into the lens mechanism: the fault can occur with a single grain in the wrong place. If so then your parents should first remove the memory card and with freshly charged batteries try holding the camera face down and giving it a few sharp slaps on the back whilst trying the power button. If this doesn't work then they need to be a bit harder by slapping the front of the camera downwards onto the ball of the hand, but don't slap on the part where the lens emerges! It's not clear from what you've said if the lens is actually sticking out, but assuming that it is they should next try using a finger to sharply flick the side of the lens around the circumference; as before the camera must be face down

If this fails then they are now faced with a kill or cure situation and should try firmly but gently manipulating the lens barrel by either pushing or pulling on the central part of the barrel or trying to rotate the outer part of the lens barrel. This may actually break something else, but by this stage they're faced with a scrap camera anyway and have nothing to lose by trying.

As an alternative, if your parents are in Cairo then they may want to try Foto Express MISR.
\015\012426 Pyramids Street,
Giza,
Post No. 12111
Cairo, Egypt

Tel: +20-2-7762062

They're Nikon's service agents in Egypt and can usually do minor repairs very quickly if no parts are needed and if asked very nicely. But be warned that they will likely be charged more than a local person and this may still make it cheaper to buy a replacement camera. On the other hand, I've usually found that genuine smiles, patience, and a few basic local words for hello, please and thank you will sometimes result in a cheap private cash job or even a free repair. I last used them about seven years ago and was very pleased with the service.

I hope that you have found this answer to be of use and sincerely hope that your parents manage to fix their camera. The fault will not cause any risk to the memory card inside the camera so the photos they've taken so far are safe.



Repair Help & Product Troubleshooting for Nikon Coolpix 3700 Digital Camera

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