Having problems with your Nikon COOLPIX P60 Digital Camera ?
Camera lens stuck in open position n switches off secs after trying 2 turn it on!
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Camera lens stuck in open position n switches off secs after trying 2 turn it on!
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Nikon COOLPIX P60 Digital Camera
Lens stuck Please help me, I tried to turn on my camera today (it had been working fine before) and when I tried to switch it on the lens would not fully it open and my camera was making a whirling noise. The screen is black and will not take photos. The lens won't open fully and when it does eventually close has difficulty doing so. The camera then makes a beep beep beep noise and displays "Please turn the power on and off again". Please help I can't live without my camera and can't afford
If the lens is not coming out, its stuck, or it wont completely open or close, that is the lens assembly, that needs to be repaired. You need to take it to somebody, that can either repair it or replace it for you. There is nothing that can be done, ... Sony Cyber-Shot DSC-P8 Digital Camera
Jammed camera The lens on my Digimax S800 Samsung camera is stuck in the open position and when I put new batteries in it and tried to turn it on it beeped three times then shut off with the lens still in the open position. What's up with that? Will I need to send it in to the manufacturer? [email protected]
A temporary fix to power up is to press the menu and power button at\015\012the same time. When the lens is extended and it beeps, on my camera ,\015\012the lens is *stuck* Give it a gentle tug , then try the power button\015\012again ... Samsung Digimax S800 Digital Camera
Lens is stuck in the open position and when i try and turn on the camera, it makes a clicking sound and displays a LENS ERROR message
Lens is stuck inthe open position and displays a lens error message and when I try turn on camera ,it makes a clicking sound ... Casio Exilim EX-S600 Digital Camera
My camera displays E18 on the lower left hand corner no other operation I turned the camera on the lens deployed and it intitiated OK but I can hear some activity such as motor etc. but after 10-20 sec it dipslays E18. I can view pictures, set up the camera but the moment I try to activate the caera function it goes into this routine. The lens now is stuck in the deployed position. I removed the batteries (Energizer Lithium), checked them they are good?
... Canon PowerShot S2 IS Digital Camera
SAMSUNG S850 WONT TURN ON AND LENS IS STUCK IN OPEN POSITION
I had the same problem, Turn it on and wiggle the lens and it will become unstuck. Well thats what my problem was and that what fixed it. Good luck ... Samsung S850 Digital Camera
Lens trouble My lens will not come out entirely on my camera, for when I push the button to turn it on, the lens tries to completaly come out but then quickly retracts back halfway and remains stuck about halfway open. The screen is black and the light flashes red everytime I turn on the camera, along with a noise of something stuck. I have tried using that little button that someone told me was the reset button, along with plugging it in, and charging it. None of this has helped me with fixing
Appears to be a repair issue... lens track may be off ... Olympus FE-280 Digital Camera
I dropped my Canon SD110ois camera and now the lens is stuck open and displays Lens error, restart camera. While trying to turn on it makes a motor sound like it is trying to open but is stuck. Is it broken?
Try the procedures in this tip. ... Canon PowerShot SD1100 IS Digital Camera
The camera lens is stuck open, it will not go back in and will not turn on. it is a kodak c180. we snaped a picture and the lens locked up. when we turned it off the lens stayed open. and it will not come back on. tried cangeing bateries pushing on the lens
Hi,\015\012\015\012This may be down to an internal component failure and in this case the camera will have to go for service repair. However, there are a number of fixes that are known to work that you can try yourself.\015\012 ... Kodak EasyShare C180 Digital Camera
Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.
You are right it has defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera
I dropped my camera last night with the lens open. right away i tryed to shut it off and the lens just make a noise like their tryign to shut but they dont. i left it alone for the night and this morning it still does the same thing. The lens are just stuck open and no screen even comes up when i try turning it on. Ive had this camera for about 2 years now so i dont think i still have warranty on it. What should i do?
Take it to the repair shop, I think this is the only solution... ... Casio Exilim EX-S500 Digital Camera
A drink was spilled on my camera and now when I turn it on it takes a while for the lens to open all the way. Sometimes I have to force it open. It still will take pictures but if I try to zoom in too much it will freak out and say lens error. Also when i turn it off the lens covers are stuck and will not close. is ther a safe way to clean it?
Try using an electronics cleaner on the camera to dissolve and wash away any of the spilled drink. CLICK HERE for link for cleaners. Hopefully this will he ... Kodak EasyShare M853 Digital Camera
Is there a way to "restart" my Casio Exilim EX-Z700? While I was taking a picture it seemed to freeze while it was trying to display the picture I just took - then, with the lens still popped out the screen stayed blank and it turned off, and now it won't turn on. The lens is still stuck in the "out" position. No buttons work. I tried to put it in the cradle to charge, and tried a different battery as well. Nothing works. Camera is dead!
Normally changing the battery solves this.Make sure you replace it with a good quality new battery and make sure it goes in the right way around as when you get in a flap it often ends up in the wrong way! ... Casio Exilim Zoom EX-Z700 Digital Camera
I have a Kodak EasyShare Z1485 IS, the lens barrel is stuck in the furthest extended position. It was left alone and not operated for several months, though I have replaced the battery. The camera turns on for about 3 seconds at a time, I tried to turn it on several times with the lens barrel inching forward each time. It stopped going forward and has become stuck in what appears to be the furthest-extended position.There does not appear to be any particulates obstructing the lens barrel as far
Your camera almost certainly has a lens error ... Kodak EASYSHARE Z1485 IS Digital Camera
When switched on the camera tries to open the lens. It is clearly being obstructed in some way, and after three attempts closes down with the message "Please turn camera off and on again". If tapped gently sometimes the lens will open, and if the lens is caught and encouraged to stay out then ooccasionally the camera opens as normal. If the lens does stay open the camera appears to function as normal.
Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart ... Panasonic Lumix DMC-FS5 Digital Camera
I have a fujifilm finepix ax560. when i turn it on, i get a message to turn off the camera and turn it back on again. also the lens is stuck in the open position.
... Fuji Digital Cameras
I dropped my camera. In the off position, the lens stays open and projected. Then turning to the on position the lens goes in, then out again. Then I receive the message "Please turn camera off and then on again." Before receiving this message, the screen looks normal, as if it will work, but then the message comes up. I took the battery out to try to reset, but no change. Any suggestioins?
HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, you will need to ... Panasonic Lumix DMC-FX8 Digital Camera
When I turn my camera on it says "lens error" and the lens will not open or extend at all, it sounds as though it is "stuck". There is no damage to the camera however. It sounds as though it is trying to open when I turn the camera on but it won't.
Hi, ... Digital Cameras
My FE-360 keeps shutting down with the lens stuck out. When you try and turn it on you can hear the lens trying to retract but it stays stuck out and the camera makes a bleeping sound. I have noticed that if i open and close the battery cover whilst it is making this bleeping noise, the screen comes to life. All of the menus can be accessed and options changed but the picture seen on screen is very poor quality and the camera will not take a picture. As soon as you press the capture image butt
Your camera has a lens error, this\015\012 is such a common fault that I hop ... Olympus FE-360 Digital Camera
My camera lens is stuck. I turned it on, it ran out of battery, it turned off, the lens stayed open, put new batteries in (positively the right way), turned on, blank screen, lens won't shut.
Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Samsung Digimax S500 Digital Camera
Fujifilm 10.2 mega pixels digital camera w/SR Auto Scene Recongnition 2.7 LCD. The batteries were dying, we put others in and it won't turn on. We plugged it into the DC outlet (still won't turn on). Connected it to the computer, it won't turn on. (you have to turn it on in order for the computer to recognize it, I think) Anyway why won't it turn on? The lens is stuck in the open position and we just wanted to get enought power to it to close the lens. Can you help?
Maybe the problem is the kind of batterys, change another brand an try remember you need a nikkel batterys ... Digital Cameras
Olympus VG120 will turn on, but the n beeps and turns off. The lens is also stuck in the open position fully extended. Any idea on a fix.
... Olympus Vg-120 14mp Digital Camera Silver Vg120 228190
I have a small Panasonic Lumix DMC-TZ5 camera. After fully charging the battery I am all of then sudden getting this error message :"please turn camera off and then on again." When the camer is OFF the lens is extended and open. When I move the camera to ON the lens moves in to the closed position closes, then reopens, extends, tries to focus, is unable to and the error message appears "Please turn camera off and then on again" This cycle just repeats. The lens is able to extend it is not st
Hi,Checkout this tip about digital camera error messagesLens Errorfix for Digital Cameraheatman101 ... Panasonic Lumix DMC-FZ7 Digital Camera
My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?
Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera
Hubby put our daughter's Nikon Cool Pix in his pocket, bent over and now the lens cover is stuck partly open, and won't close all the way. The camera says "lens error". I have tried to close and open the cover, it just springs back to the partly opened position. I haven't seen this particular problem covered yet. What now?
This is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!Stuck lenses are probably the most common \015\012reason that compact digital ... Nikon COOLPIX L3 Digital Camera