Having problems with your Nikon Coolpix S550 10 Megapixel Digital Camera (Graphite Black) with 5x Optical Zoom + 4GB Memory Ca ?

My Nikon s550, len is stuck half way in or out. I've tried taking the battery in and ou doesn't work. HELP PLEASE

Answers :

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Nikon Coolpix S550 10 Megapixel Digital Camera (Graphite Black) with 5x Optical Zoom + 4GB Memory Ca

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Hello, I have a Canon powershot SX100 IS, and everytime i turn it on it beeps and says on the screen "lens error, restart camera". I have tried tapping it, shaking it a bit. turning on and off. Put in new batteries, taking memory card in and out. Turning it on at different angles. Connecting to the computer. But nothing is working, it wont even let me look at the photos when i press the play button, and that doesnt even require opening the lens! please help! thankyou.

Try these procedures. ... Canon PowerShot SX100 IS Digital Camera

When i turn on the camera the lens wont pop open even when the battery is fully charged.... i was taking pictures and it working fine turn the camera off and on again then the lens wont open anymore? i can still view all the pictures i took from the camera but cannot take pictures anymore coz of the lens wont open. i tried initializing the camera by going to set up it didnt work..msg error said turn the camera off and on again and i did but didnt work either many times i tried please help thnks!

The problem is\015\0121- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go ... Sony Cyber-shot DSC-N2 Digital Camera

My Nikon s550, len is stuck half way in or out. I've tried taking the battery in and ou doesn't work. HELP PLEASE

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Nikon Coolpix S550 10 Megapixel Digital Camera (Graphite Black) with 5x Optical Zoom + 4GB Memory Ca

My Camera turns on But will not take a picture, I push the button to take a picture and it doesnt do anything! I took the batteries out, charged batteries, took out the lens, took out the card, and put them back in, i cant find anything wrong, the button will not work, PLEASE HELP! I have the Canon Rebel XTi.

Your problem may be due to weak/worn out batteries or corrosion on the\015\012battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything el ... Canon EOS 400D / Rebel XTi Digital Camera

Frozen camera Ive had my camera for about 6 months its a Samsung s500 and when i go to turn it on the lens wont pop out nad its liek frozen. The little green light stays thier and the screen is black, and eventually liek 2 hours later the screen turns on but u cant take pictures but you cna review your already takesn ones. Ive tried new batteries, it doesnt work. What should i do?

Your lense is jammed try to put your finger in it and close the lense all the way it might me like hardly closed, i had that problem and now my is open all the way so i cant close it yuo can email me at [email protected] or im makaluso06 ... Samsung Digimax S500 Digital Camera

Battery exhausted message for nikon coolpix S8 model* lens wont open, cannot take a shot* tried on and off / took out battery and put it back = did not work. Please help. Thanks.

... Nikon COOLPIX S8 Digital Camera

BLACKNESS????? Basically my camera was working fine I took the battery out to charge and when i put it back in the camera it came on but no matter what i point at the screen is black. the screen is only this way for when i try taking new pictures and all old pictures can be seen just fine as when i originally took them. ive tried turning it off and back on and re reading the manual but to no avail PLEASE HELP!!!!!!!!!!

It sounds like you have lcd sensor that is gone out. You can either send it to Nikon to have it fixed, if its under warranty or you can send it to the camera doctor\015\012\015\012 ... Nikon Coolpix S51c Digital Camera

Lens stuck Please help me, I tried to turn on my camera today (it had been working fine before) and when I tried to switch it on the lens would not fully it open and my camera was making a whirling noise. The screen is black and will not take photos. The lens won't open fully and when it does eventually close has difficulty doing so. The camera then makes a beep beep beep noise and displays "Please turn the power on and off again". Please help I can't live without my camera and can't afford

If the lens is not coming out, its stuck, or it wont completely open or close, that is the lens assembly, that needs to be repaired. You need to take it to somebody, that can either repair it or replace it for you. There is nothing that can be done, ... Sony Cyber-Shot DSC-P8 Digital Camera

Camera is frozen, with the lense section stuck out, the screen is black and ive tried pressing the buttons, taking out the battery, charging it up.. it still wont work please help

Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “le ... Samsung L100 Digital Camera

Somebody was using my canon powershot g9 and when they gave it back to me the lens was out and it was dead. Ive tried everything from charging the batteries and everything nothing is working. Please help!

Camera likely has a common short that comes up on the G9 camera. You just need to get the camera serviced and you'll be back in business again. The site that specializes in service for the powershots is: camerasandparts.com They're amazing if you ne ... Canon PowerShot G9 Digital Camera

Troubelshooting hi, i was taking some pics today everything was fine till my son dropped it we have rugs, but now the lens is out dont turn on, dont do anything. i tried changing the batteries but it didnt work. what you think happened and if it has a solution. please help me.

When digicams are dropped most problems occur because some cables or wiring connections got loose. try taking it to a camera specialist to have it checked because if you open it yourself it might cause more damage. ... Sony Cyber-shot DSC-W80 Digital Camera

Blank Screen Well my cameras screen is blank when i try to take pictures it doesnt work all of it is blank it take pictures but when i look at the pictures all of it is blank i love my camera but i dont know what to do i need help...and fast!! The shutter works fine..everything works fine but i dont know what up wit my screen i need help please somebody help me!!

Ok casio luver you have eather a broke lcd or a damaged main board. visit www.digitalcamrepair.com for more help. ... Casio EXILIM ZOOM EX-Z60 Digital Camera

Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma

YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera

A CANON SURE SHOT 155...it is howing Hand is frozen, lens cover won't open, zoom won't work etc. The instructional booklet says take the battery out and reinstante. I have taken the camera and battery to locan camerea shop and the battery was tested as working fine. When you reinstate the battery the camera takes one shot oly then freezes again and displays a flashing H on the small screen at the front. Help please

Reset and replace the batteries and clean the contactsif this does not help this camera cannot be repaired. it needs to be tried by some experienced tech for any luck.he may only help you ... Digital Cameras

Powershot a75 worked fine while taking pictures, but suddenly stoped working. The extended lens stays out but, it has no power. New batterys did not help. Took sims card out and reinserted as I replaced new batterys, this has worked in past, not this time. Please help

... Canon PowerShot A75 Digital Camera

Kodak easy share z1285. the batteries dont last past 10 pictures. it used to take 100+. i am still using the same type of batteries now as i was using when it worked fine. ive had the camera since april and by july it was taking a downward spiral fast. please help. its never been dropped or got wet. ive looked online and everyone who has this camera wishes they never bought it. its the same for everyone. i just want to know can it be fixed or do i toss it in the trash. thanks josh

... Kodak EASYSHARE Z1285 Digital Camera

My camera got stuck, it lens its open, its stretch like it was on, but it is accually off, i tried batteries and it does not work, i tried connecting it to the pc and it dosnt work, i tried them both at the same time and its still dosnt work, please help me

HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Sony Cyber-shot DSC-S700 Digital Camera

Ok so ever since i went to the beach when i got home every time i click the power button it says "zoom error" ive tried pulling the lense out ive tried blowing any particales that could have been in the lense out ive taken out the battery and memory card and put them back in and it still isnt working please help.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... FUJIFILM FinePix J40 Digital Camera

Was taking pics last night at Disney World, went to put camera away & the lens would not go back in. Tried putting fresh batteries in and still nothing. Today tried again & camera comes on saying Lens Error! It's making a noise like it's trying to go in but nothing. Also nothing else working on camera either. Any suggestions please.

Get a can of compressed air, attach the included straw, aim it at the crevice where the body and lens housing meet. Now give it two or three good blasts and power the camera at the same time to see if the lens retracts, if not! take the ... Nikon COOLPIX L18 Digital Camera

My camera cannot turn on or off is only 3 months old tried what might be the problem? i tried to charge the battery nothing happened i tried to take the battery out and back on still it did not work. i need some help please. Thank u.

1. Remove the batteries from the camera and the memory card2. Batteries should be Li-Ion Rechargeable Digital Camera Battery KLIC-7001\015\0123. Verify batteries are inserted correctly4. Place the camera in Aut ... Kodak EASYSHARE M1063 Digital Camera

Hi my canon powershot sx110is,has a problem when i try to zoom in or out the camera shuts down and it says lens error,restart camera i tried new batteries taking out all the batteries etc help please

Hiyour unit might has in zoom control gear unit or zoom in and out detecting sensor area. this type of problem might has two solution to technician. first is change defective gears. second is a whole lens unit replactment. either or any other prob ... Canon PowerShot SX110 IS Digital Camera

My camera keeps turning off when i try to take a picture even when i put new batterys in their ans the lens wont shut unless i take the batterys out and put them back in and turn the camera off some one please help me i have an olympus fe-310

Your problem may be due to weak/worn out batteries or corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: r ... Olympus FE-190 Digital Camera

Need Help Hi, I have Canon Powershot A170 digital camera. It was working fine, however, I am unable to take picture from it now. The LCD screen is totally blank, A littlw purple lines come on left or right side of the screen when I place it before daylight. I have been trying to use different buttons ... but no luck. Could you please tell me step by step how to resolve this issue. Though I have been trying to replace batteries but no improvement. Your help would be greatly appreciated, Thanks,

Found this for my Canon power Shot A70 ...this may help you.\015\012\015\012 \015\012Tuesday, November 13, 2007\015\012\015\012 ... Sony Cyber-shot DSC-W55 Digital Camera

Lens error i have a ge a730 camera and it was working fine then it started saying lens error then turning off on its on now i tried the solution about the hair dryer and blowing into it to take out sand or other particals but that doesnt work can someone plz help me cause i have no idea wat to do!!!

You need to send this to a repair shop, for immediate cleaning, sand can practically stucked in betweeen mechanical parts and cause binding ... GE A730 Digital Camera

Beeping This is my daughters camera she got it for christmas last year, it worked fine until a couple of months ago. When you push the power button with rechargeable batteries in it ... it starts up but then the screen flashes to Low Battery and then it starts beeping and wont stop until you take out the batteries. We have tried other batteries and with those the camera wont even turn on. Please help me because she loves this camera and is always sneaking it into school with her.

Thanks Toniapaytons, ur the best. I thought I had broken the thing, and it was my parents that I bought for them for their anniv. I had borrowed it. Shew!!!! your right we were just buying regular disposable. Thank you thank ... Samsung Digimax D53 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.5272 seconds