Having problems with your Nikon COOLPIX S570 Digital Camera ?

After upgrading to MAC OS 10.6.4 I cannot download pics from my Coolpix S570 into iPhoto '09. I have latest version of Nikon Transfer (1.5.2). iPhoto gives error message files are unreadable. Icon for camera shows iPhoto but picture frames are blank. Thanks, Bob


Answers :

Hi Bob.

Problem is a well known issue between Snow Leopard and several cameras. You will need to play with installed software and setting. Here different work around.

Temprarily turn Bluetooth off. See here.

Try installing the following: Adobe - Adobe Camera Raw and DNG Converter

If that does not work, try setting the Mac with camera mass storage in USB mode, I quote a testimonial from this forum:

"I found a workaround/solution for my issue. My camera has two USB modes:\015\012 "Mass Storage (USB DIRECT-PRINT)" and "PTP (PictBridge)". I've always \015\012used PTP with my mac and everything has been fine. But apparently \015\012iPhoto on OSX 10.6 no longer likes PTP (keep in mind that Image Capture \015\012handles the camera fine in PTP mode). When I switched it to Mass \015\012Storage mode, it works fine now in iPhoto."

If still no luck, change preference to image capture, I quote:

"1) ejecting the "camera name" from the desktop. I had to do this step \015\012because I had tried to connect to iPhoto and it didn't work.
\015\0122) Going to iPhoto prefs and selecting Connecting camera opens "Image Capture" - not iPhoto.
\015\0123) Connecting the camera again. Image Capture opens.
\015\0124) In image capture selecting from the bottom left hand corner Connecting camera opens "iPhoto"
\015\0125) iPhoto magically opened and I could import and delete."

If still no luck, do a new upgrade using a combo installer, see here.

If all that does not work, contact Apple, camera is supported by Snow Leopard and they must find a solution. See: Apple - How to Contact Us.

Ensure that you try all workaround, there is no "one for all Macs" solution for this problem.


If you repute my solution helpful, then please take some times to accept the solution. Providing good repair tips requires time and skills, and your feedback is important for us.

Good luck.

Ginko.
This can be a software mismatch and so I think can try to upload a new driver for MAC supporting your version.
\015\012Uninstall the present one and reinstall, then connect your Nikon and try again.
\015\012
\015\012Please try this link for support to down load:
\015\012
\015\012
\015\012
\015\012www.support.nikonusa.com/app/answers/detail/a_id/61/~/?current-versions-of-nikon-software\015\012 \015\012 \015\012www.NikonDrivers.DriverPlex.com
Repair Help & Product Troubleshooting for Nikon COOLPIX S570 Digital Camera

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