Having problems with your Olympus Digital Cameras ?

Cannot download photos, message says software cannot read olympus camera.


Answers :

Make sure the camera is on and PC is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select OK on the camera as this starts the camera and computer to communicate. Once communication established the LCD screen of the camera goes dark and the computer should generate a removable disk drive. Check the System Tray (lower right corner beside the PC time) for Safely Remove Hardware. When you click on it, it should read "Safely Remove USB Mass Storage Device Drive ?:" If you dont see that, then check the Device Manager to see if the camera is recognized as USB Mass Storage Device. The camera uses the driver usbstor.
Repair Help & Product Troubleshooting for Olympus Digital Cameras

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Suggested Questions/Answers :

Cannot download photos, message says software cannot read olympus camera.


Make sure the camera is on and PC is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select OK on the camera as this starts the camera and computer to communicate. Once communication establishe ... Olympus Digital Cameras

I have a new Dell computer using Windows 7 andd have installed software Camedia Master 4.1 for my C-740 camera. The master page can be accessed but when I try to download photos from camera using the USB cable a message comes up saying that an Olympus camera could not be found on a USB! .....Thanks


Consider NOT connecting your camera to your computer.The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer ... Olympus Camedia C-740 Ultra Zoom Digital Camera

Why does the FinePix E510 pictures download from the camera at 72 dpi when the camera was set to take 500 megapixel photos? I cannot find any way to adjust this in the finepix manual or in online help. I was helping someone download pics from his new camera and tried both Adobe Photoshop album starter and the finepix software. But when i open a photo in Photoshop, it says the photo size is 72 DPI. (My nikon doesn't do this when downloaded.)


A couple of things - I don't think you mean 500 megapixels (that is a lot!) but I assume you mean you expected a high resolution image. You may have it! The dpi setting is largely irrelevant (for photographers) as it simply relates number of pixels ... Fuji Finepix S5800 Digital Camera

Unable to download photos to a computer. Error message as follows: " The software is unable to find an Olympus digital camera connected to a USB port on your computer." The computer is a HP Pavillion MS 225 all in one. Operating system - Windows 7 CPU 4.1.3 GH Ram-512 MB Camera- Olympus Stylus 840. Manual requirements- Windows 2000 professional/XP home edition/ XP professional. Are there any patches or update software downloads available?


Did you download the disc when you bought the computer,or was it originally on another computer and you can't find the disc?Just by the minimum requirements needed to process the pictures,it sounds a little old.Everything is changing as fast as compu ... Digital Cameras

Hi I am soooo annoyed with my camera, I want to download images from my Olympus FE-120 to my pc, but I cant get my camera to go into 'pc' mode, so I get an error message saying the Olympus software cant find my camera. It did it ok yesterday!!! I know from looking that people seem to say get a card, but I need to do this urgently. Any help very much appreciated.


Sounds like you've been taking pictures with no card in the camera so all of your pics are on the camera's internal memory. This is the cause of so many problems that I cannot begin to tell you some of the stories I've heard. You need to get a memory ... Olympus FE-120 Digital Camera

Downloading Photos Im having problems downloading photos from my camera to my laptop. i have used the usb cord between laptop and camera and it seems to connect ok. I cant open Olympus media at all so i have tried opening by using explorer. It seems to pick up my first 20 or so photos but will not show the other 200 of them. I havent been able to transfer them accross at all i have even tried copy and paste but an error message keeps coming up saying that its the worng file name. The only thing


Remove the Olympus software.Let Windows find them with the Camera/Scanner Wizard.It is likely the laptop has not the memory resources to receive all the photos in one hit so try in batches of 10 or s ... Olympus Stylus 770 SW Digital Camera

Photo transfer I have a Sony Vios running Vista. I have a casio exlim 550 camera with an SD chip. When I put the chip with photos into the SD reader slot I get a message say Photo Gallery cannot read the photos in their format. When I put the SD chip back into the camera and the camera into its charging/transfer base plugged into a USB slot the photos transfer just fine. I need the pics to transfer through the SD slot on the front of the Vios. Anyone have a fix to this? Thanks. Dave


Change the pic format options in the camera to read *.jpeg intead of *.raw\015\012\015\012if they are in jpeg maybe the computer dosn't understand the way the camera formated the sd card mine dose the same thing when i try to tranfer imag ... Digital Cameras

Transferring pictures i recently obtained a camera from my daughter . It is an olympus camedia c700 digital camera. I went to the olympus site and downloaded the software to transfer the pictures from the camera to the computer but it says camera cannot be found. i looked under my installation page and i they dont have this camera on there. do you know what i can do to fix this problem?


Once the camera is attached to the computer via USB cable, windows explorer treats the camera card just like another hard drive. the same goes if the camera card is inserted into a card reader.Because of this, the camera can be seen as a ... Olympus Camedia C-700 Ultra Zoom Digital Camera

Was downloading priceless photos of 40th High School reunion from my Nikon D70s to laptop and something went haywire. Did not download photos, but seems to have erased files. Camera reads "FULL", while Nikon software and Picasa say there are only 9 photos on the card. I took over 300. Any way to try to recover these priceless images?


Hello Kathleen. Rest assurred that your pix are not lost....yet...That said, do not try to retreive them yourself. Instead take your camera to the nearest photo shop that handles Nikon where one of the technicians will retreive the photos for you a ... Digital Cameras

Sony DSC-W70 "File Error", blue screen when viewing pics... Please help. I took many photos last week while in Turkey, and the last ten I cannot view. When attempting to view on the LCD camera screen I get a blue screen with a "File Error" message. I downloaded them to my computer and the CyberShot Viewer software that came with the camera, as well as the Windows photo program will not open the photos. I'm assuming that for some reason these files are corrupted. The file names look correct, endi


... Sony Cyber-shot DSC-W80 Digital Camera

Olympus DE-510 Zoom When I turn camera on, the screen has a red T at the top, with a box saying Yes, and one saying No. The line at the bottom says Go>OK. If I click OK, I get the same screen again. If I click Yes, I get a Card Error message. I cannot take a photo. I am on a cross country trip, and don't have my manual, but I sure would like to be able to take pictures of the Rockies! I know the camera is old, but I love it. Please help me to get it working again. Thanks, Toni Sinclair


I tried to find more information on the zoom error, and couldn't find much, but I did find a free manual, which might help:\015\012 ... Olympus Camedia D-510 Zoom Digital Camera

When trying to download pictures from my Canon Power Shot A590, I get an error message saying the camera cannot be found. The software is ok (I can download from another identical camera). The camera is turned on (with fresh batteries) and the mode switch is set to "playback". What am I doing wrong.


Try NOT connecting your camera to your computer.The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or c ... Canon PowerShot A590 IS Digital Camera

I have a FujiS8000fd FinePix camera. I always was able to download photos until yesterday when the camera read Communication error. I am wondering if the software within my computer "erased" due to no fault of mine (so far as i can tell) 'when i added a Lexmark printer a few days ago? Also, i do not have a CD ROM to reload (I cannot find where I put it) the Fuji software if there ever was any on my computer.


Happens to everyone. Time to start using a card reader instead of the camera. ... Fuji FinePix S1000FD Digital Camera

Iam trying to transfer my pictures from my FE230 to the computer. I installed the Olympus Master 2 software, yet when I plug in my camera it says i need to install the software and put in the disc. I put in the Olympus Master 2 C.D. and it says it cannot find it. When I open Olympus Master 2 it says it cannot find the camera, etc. WHAT IS WRONG? please help :(


Try NOT connecting your camera to your computer.\012\012\012The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the c ... Olympus FE-230 Digital Camera

Software Upgrade I received a notification to upgrade my EasyShare Software. I selected the upgrade and near the end of the upgrade I received a message stating something about the Windows logo not be correct. Now I cannot download any photos from my camera. I removed EasyShare Software and tried reinstalling. It still does not work. Please tell me how to correct the problem. Thanks!


This error message indicates that the drivers are not digitally signed by Microsoft. In the event that you receive the error message referenced above, ple ... Kodak EasyShare Z7590 Digital Camera

After using my Finepix x700 for a couple of years to download photos onto my computer, for some reason I cannot now do so. Two weeks ago at a friends, I tried to connect her usb port to my camera to download photos on her computer but it came up with the message incorrect usb. On coming home and connecting my usb port as usual, the camera gave a message on the camera screen which said ''usb'' and then lit up in green ''pc camera'' and the usual instructions for downloading did not come up on my


Assuming your camera is in perfect condition. remember that cameras come up with its own driver. your camera attatched to your friend's computer analyses only as plug and play feature. Always use card reader even to your computer by removing your mem ... Digital Cameras

I get an error message in the Olympus software that the computer cannot recognize the camera's connection to the USB port cable so I cannot download any images. The USB port works for other devices but the computer can't see the images. Any suggestions? thanks.


Try NOT connecting your camera to your computer.\012\012\012The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the c ... Olympus FE-170 Digital Camera

Where can I find a driver download and manual for a Sakar Digital Concepts camera? When I plugged the cord into the USB port, the error message says that there is no driver, and it came with no operating instructions or installation software. It was a very cheap camera, and if my son hadn't taken it to camp and filled it with his treasured photos (which we are basically just trying to retrieve), I'd have just tossed it...translation-we are looking for a cheap way to do this. Do you think you mig


Please get it here :\012www.download3000.com/sakar-75379-digital-camera-downloads.html\012\012 ... Sakar 26480 Digital Camera

Everytime I try to download photos it says camera is not connected or is busy which is not the case. I t has worked once but is really annoying now. Camera is new. Same message fro your software and Adobe 5


Consider NOT connecting your camera to your computer.The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer ... Canon EOS Digital Rebel XS / 1000D IS Digital Camera

When trying to download photos I get a message stating that there is not camera hooked up to the USB port. My camera is indeed connected and I have rerun the Olympus software disc to no avail. Please help.


Make sure the camera is on and pc is selected on the camera screen when connected to the computer. You will need to have PC highlighted and select ok on the camera as this starts the camera and computer to communicate. Once communication establishe ... Olympus Digital Cameras

I need help. I have Fujifilm xd-Picture card M1 GB for my Olympus stylus camera. I have pictures stored in them already and when I tried to download the pictures, it took a very long time to read the card and still it wasn't recognize. And then I tried putting the card back to my camera and it gave a me a card error. It says I have to clean the contact area of the card with dry cloth which I did several times and still giving me the same message (clean the card....). Please help...I am very


Sounds as if somehow the memory card is corrupted. In order to retrieve the images you would need to run some type of image recovery software. You can try a program called zero assumption recovery which will allow you to try and retrieve the images ... Digital Cameras

I have a OLyMPUS D-555 Zoom digital camera. I cannot download my pictures onto my computer because I have lost the two software discs that came with the camera. I have the Basic Manual (paper booklet) but without the software I cannot really use this camera as it is supposed to be used. Is there any way I could download this software online?


To learn about the new and free version of Olympus Master 2 software go to: http://www.olympusamerica.com/cpg_section/oima_softwareMaster.asp ... Olympus Digital Cameras

Downloading photos Dear All, I need to downloads some photos from my digital camera to my laptop. i have the USB cables, but i do not have the software. It is an old model and i am wondering where i can get the software from since it is useless to me if i cannot download the pics. Is there another way i can download the photos? can i download the software? thanking you in advance.


No need any software..u directly connect ur camera to the system with the help of usb and directly copy from the folder./.which will suddenly arise after connected to system ... Canon PowerShot A460 Digital Camera

DMC-FZ18...unable to download photos off card....have loaded software . taken out other photo software , still unable to download .. Do everything right up to where it says prepare for aquisition ..yes...unit';s coming up unable to download ...tried to just view photos and coming up..no photos...Have tried with anmother card that I downloaded on my previous camera . It wouldn't download .. Frien has tried in their computer .cant' access photos. Had the little brother of this one x12..it was so


Have you tried Picasa? Free from Google. Does your PC see it as a drive? Are there proprietary drivers for the camera? Try using a USB hub instead of the USB ports on the PC. ... Digital Cameras

I cannot find how to delete my photos from my canon A720IS once I have downloaded them onto my computer using the Canon Window software that came with the camera. I have had canon cameras before and used the software that would give you the option to clear the camera once you have downloaded. This time - nothing. I have over 300 photos on the camera - help I can't delete one at a time!


The first thing to do is to remove any supplied software that cane with the camera[In this Case Canon]Windows is capable of carrying out operations required.When plugging the camera in - Windows wil ... Digital Cameras
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