Having problems with your Olympus FE-360 Digital Camera ?

My camera can be opened them it will beep a lot of time then shuts off but the lens would not return

Answers :

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Olympus FE-360 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Is there any way I can get my camera back to normal! I turned it on and it said "focus error". When I shut it off to see if it would start over correctly it would not close the lens. I turned it on and the lens closed and then opened again and wouldn't focus. I turned it off and the lens won't shut. How weird is that? It obviously is capable of opening and closing but seems to be reversed and makes a funny noise when it can't shut at the right time. Can I wiggle or giggle something? I bo

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Digital Cameras

My camera can be opened them it will beep a lot of time then shuts off but the lens would not return

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Olympus FE-360 Digital Camera

The camera was dropped while the lens was open. The camera now only opens about half an inch out and then shuts on itself. When it shuts it powers down and will not stay on. I am assuming that the motor is the problem, if so is it fixable? How would I fix it? How much would that cost?

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Kodak EasyShare V1073 Digital Camera

My sony cyber shot DSC-H3 lens will not open. It was working fine I shut it of and went to use it again later but the lens would not open. It is telling mt to take off the lens cover.

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sony Cybershot DSC-H3 Digital Camera

Canon Powershot SD450 E18 problem: The camera lense would not open and reported error code E18 on power-up and then would shut down. I followed a procedure on the web for this issue and got the camera lens to open and it was working (able to take pictures for about a minute). When I powered down, the lense did not completely retract. I tried re-powering on but nothing happened. The camera is not getting any power. I figured the battery died so I re-charged it. I put the fully charged batt

... Canon Digital Cameras

Lens error Hi My Powershot SD4000IS developed a problem after taking it out 4 wheeling.(in a bag, semi protected) a few days later, the lens front cover would not open all the way and I got a black shadow on top and bottom of the picture. Then I took several pictures that are normal and finally the lens will not extend any more and I get a note on the screen that reads : Lens error Will shut down automatically Restart Camera. What could be the problem, could it be dust??

It could be dust, or it could be other things. \012Try the procedure in this tip. ... Canon SD4000 IS IXUS 300 HS Digital Camera

My SD850is was dropped,there is a slight split on the bottom (looks like 2 screws are missing). When you turn the camera on, it says "lens error - restart camera" and then shuts off. It does show the opening picture on the LCD but then turns dark and shuts off. I've had the camera for about 2 yrs. Anything I can fix or is it worth the price of repair which would cost approx. how much?

From searching the internet, it sounds like the lens needs to be replaced and the cost of the repair would be about as much as buying a new camera.  thanks for responding.  now i have to go thru "what to buy" again....... ... Canon Digital Cameras

I have an Olympus FE-130. When I try to turn the camera on, in camera mode, the lens opens and closes quickly, and then shuts off. I am looking to have it repaired. I would like to know the cost of the repair of how to get it repaired. Thank you.

Hey jen3,\015\012 There are many places to get the camera repaired. You could look in your local yellow pages under camera repair, or if there is a Best Buy™ store in your local area you could bring it to the Gee ... Digital Cameras

I dropped my camera last night with the lens open. right away i tryed to shut it off and the lens just make a noise like their tryign to shut but they dont. i left it alone for the night and this morning it still does the same thing. The lens are just stuck open and no screen even comes up when i try turning it on. Ive had this camera for about 2 years now so i dont think i still have warranty on it. What should i do?

Take it to the repair shop, I think this is the only solution... ... Casio Exilim EX-S500 Digital Camera

The camera has not been used for some time. First up it would not open at all. Then following clues in support response t4613896 fix 1,2 and 4 I got the lens out, grabbed it before it retracted and rotated it a little. Finally got the lens opening, and retracting, nearly normal. Now when it opens there is a click at the end of its travel, and ditto when it closes, which sounds louder than usual. Sometimes it does not fully retract so I gently push it home - when I next open, the lens completes t

Unless you're a professional photographer who depends on the equipment for your living, don't worry about it and continue clicking away. If the worst happens and your camera fails, your life will continue....maybe even with a new camera. ... Digital Cameras

When turning on camera the lens will open then shut off on a fully charged battery. It will allow you to view pictures on the camera by selecting the favorites and turning it on but when you turn the selector to auto or any other position the lens opens then closes and shuts down.

Make sure that you are installing a fresh/ full charge battery\015\012Remove the batteryClean the metal contacts on the battery using a clean cloth \015\012Pls test with an alt. batt.If you do not have access to a dif. b ... Kodak EasyShare M863 Digital Camera

Lens error When I turn on my Nikon Coolpix 2200, the lens does not open and a "lens error" message comes up on the screen. This problem has happened before and after replacing the batteries or just waiting a few days it would work properly. Now I cannot make it work at all. lens error comes on opening,,,dont know what to do...

From the manual: "Turn camera off and then on again. If error persists, contact retailer or Nikon-authorized service representative." ... Nikon COOLPIX L18 Digital Camera

When I power up the camera the lens opens and immediately retracts and the camera shuts off. I've attempted to push every button while turning on the camera to no avail. I also held onto the lens when it opened. Though the lens remained extended, the camera powered off. When I turned it back on the lens retracted and the camera powered off.

Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right. ... Kodak EASYSHARE M763 Digital Camera

Hi,when i went on holliday the lens got stuck half way.I was unable to retract the lens shut, when i switched it off.When I got home the repair was to much,so I decided to open my hitachi hdc-831e camera up and found a small cog that allows the lens to open,had a tooth broken, which preventedthe lens from retracting.Can you tell me where i can buy this little part.ps I can send photo of part to you.thanks Kevin

... Digital Cameras

Turn my camra on lens is open and lens error 22 and 14 comes on and it shuts my camera off and the lens is open tried blowing out the lens bagging it and pushing on it nothing

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Kodak EasyShare C330 Digital Camera

My Pentax Optio S10 digital camera is giving me problems. Initially the lens would not extend fully and would then immediately retract and the camera would then turn itself off. After cleaning the extended lens barrel each time it extended, I found it would open further each time. It nows extends fully, but still retracts immediately thereafter. At the time the screen shows the green Optio screen for a split second and then shows an out of focus shot of whatever the camera is pointing at, bef

Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Pentax Optio S10 Digital Camera

When I turn it on, there is clicking and then a lens error. The lens cover stays open. I removed the battery and put it back in, and I still get the lens error, bu the cover closes when it shuts off. When I turn back on, clicking and lens stays open as before.

HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is t ... Nikon Coolpix S210 Digital Camera

Lens will not open even after battery has been charged . The lens cover opens only half way and it is trying to let the lens out but just shuts off. Even though the battery appears charged do the not retain a charge after a certain time period or is this something more problematic?

Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Olympus FE-230 Digital Camera

Dropped my Olympus C-5050 Zoom and lens refused to come out. Managed to open it and get the lens going by manipulating the drive wheel. Now opens and shuts the lens OK but does not focus properly.

... Olympus Camedia C-5050 Zoom Digital Camera

We have a CoolPix L3 that is not very old nor has it been used (and or misused); perhaps 14 months old. Serial No. 30649827. The telescoping lens has tended to get stuck in a closed position. After installing FRESH new batteries, I gently tapped the camera body against my other hand and the lens opened but continued to move in and out. Sometimes it would stay open but not at its maximum position. Furthermore a message was displayed; LENS ERROR.What do you suggest we do. Is it repairable?

The lens has to be unlocked, thereby meanig that we need physically open the camera and check the three rollers which control the lens movement inside the camera. ... Digital Cameras

Lens error ive got a casio ex70 and ive had the same problem my lens werent focus probably so it was taking **** pictures, alsomy lens wouldnt fully shut or open. ive opened my camera and found that the drive gear has snapped

Try the procedures in this tip. ... Casio Exilim EX-Z750 Digital Camera

Lens stuck Please help me, I tried to turn on my camera today (it had been working fine before) and when I tried to switch it on the lens would not fully it open and my camera was making a whirling noise. The screen is black and will not take photos. The lens won't open fully and when it does eventually close has difficulty doing so. The camera then makes a beep beep beep noise and displays "Please turn the power on and off again". Please help I can't live without my camera and can't afford

If the lens is not coming out, its stuck, or it wont completely open or close, that is the lens assembly, that needs to be repaired. You need to take it to somebody, that can either repair it or replace it for you. There is nothing that can be done, ... Sony Cyber-Shot DSC-P8 Digital Camera

Can you tell me where to purchase a new lens? My daughter dropped my camera, Kodak easy share M1063, and it does not open anymore. Probably a gear is off inside the housing, which I could not open without smaller screwdrivers. I figure it would be easier to replace the whole lens. I have already taken it apart and know that I can replace the lens if I can find one. I had an estimate for an online repairman to fix it for $85 + shipping. For that price I might as well purchase a new camera. Only r

KODAK doesn't sell lenses individually, but if you contact KODAK directly you can have it mended cheaper.\015\012\015\01248 pounds for a repair for this model with this fault.\015\012\015\012In order to organise your repair or ... Kodak EASYSHARE M1063 Digital Camera

Brought my cyber-shot to the beach and had it in a camera case. When I got home it was a little bit moist on the inside of the case, and the lens would not open at all. On the screen it said to power the camera on and off again. There were a few grains of sand around the lens so I gently tapped in and it opened. Now, although it is opening I still cant take pictures. It is still giving me the same message to power it off and back on. Is this fixable?

How long since this happened? Has the camera had time to fully dry out?\015\012Open all orifices, and let it sit on a dry paper towel, or cotton towel somewhere safe until it is fully dried out. Remove the batteries from all locations before y ... Sony Cyber-shot DSC-N2 Digital Camera

"overexposure" The problem arose after I visited a botanical garden and went from cold outside weather to high temperature and humidity conditions. The next day I found that the image through the viewfinder and lens appeared vastly overexposed, nearly all white. If I focused on an object, the exposure would return to normal, but the picture taken was shot through all over with fine white lines, making it indecipherable. The exposure through the lens and viewfinder has now returned to normal, but

CCD failure. Known issue apparently based on other posts on other forums and web sites: http://www.nikon.co.nz/pagearticle.php?pageid=2-bdc691bf61 ... Nikon Coolpix 5700 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3187 seconds