Having problems with your Olympus Stylus 400 Digital Camera ?

Lens doesn't retract when cover hits it. Only way to get lens to retract is to take out battery, put it back in, and then the lens slooooowly retracts, but will bounce back out if cover is closed quickly...Going to Europe in 2 days..should I buy a new camera???


Answers :

The original problem was a camera with jammed lens mechanism or faulty lens motor. I think the camera had been replaced.

The following post is directed to new users following up on this thread, as the original problem had already been sorted:

When the lens will not retract and camera is not functional (no picture on\015\012display, and does not shoot) , and you already tried replacing\015\012batteries with a new fresh set (ensure please) , and then restarting\015\012camera with no memory card inside, then camera is faulty.
\015\012
\015\012Try an\015\012easy fix by pushing gently the lens (do not force them, just help them)\015\012while you turn off camera at same time. Try also switching the mode\015\012selector.
\015\012
\015\012If still no luck , then the camera must be disassembled to fix the problem.
\015\012
\015\012Possible reasons are :
\015\012
\015\012\015\012
    \015\012
  • Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
  • \015\012
  • Main board faulty.
  • \015\012
  • Ribbon cable to main board broken or connector defective.
  • \015\012
  • If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.
\015\012
\015\012If the camera is less than one year old will be replaced by manufacturer.
\015\012
\015\012If your warranty is expired you can get an estimate for repair from\015\012manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.
Repair Help & Product Troubleshooting for Olympus Stylus 400 Digital Camera

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Suggested Questions/Answers :

Lens doesn't retract when cover hits it. Only way to get lens to retract is to take out battery, put it back in, and then the lens slooooowly retracts, but will bounce back out if cover is closed quickly...Going to Europe in 2 days..should I buy a new camera???


The original problem was a camera with jammed lens mechanism or faulty lens motor. I think the camera had been replaced.The following post is directed to new users following up on this thread, as the original problem had already been sort ... Olympus Stylus 400 Digital Camera

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Lens error When I turn the camera on it says "Lens error, restart camera," and turns itself off. When I turn it back on, the same problem occurs. The lens covers aren't completely closed, and the entire lens seems to be sticking out a little bit, like it didn't retract all the way. Please help! Thanks.


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