Having problems with your Olympus Stylus 720 SW Digital Camera ?

I have an Olympus SW-720 underwater digital camera. In the middle of snorkeling an error came on the screen said door is open. It wasn't, I checked for dirt, etc where I thought the sensors may b, nothing, any clue as to what it may be?

Answers :

Sorry for the delay.

The two most obvious causes for your fault are damage to the microswitch which senses when the cover is closed and water ingress into the camera. The first possibility is often caused by the second one as any moisture getting into the switch can cause corrosion, but it can also "just happen".

From your answer, the camera would appear to be around two years old; the waterproofing seals and packing distort and harden with age so must be replaced annually. I don't know whether the camera has been used in seawater or pool water, but after use the camera must be submerged in a bucket of fresh water for about ten minutes. This flushes out traces of salt or pool chlorine; salt water dries out to leave salt crystals which distort the seals and may even physically damage them, pool water contains chlorine (sometimes ozone) which chemically attacks the seals. Either way, a damaged seal allows some water into the camera and it only takes a minute amount to damage it. Some people (myself included) find that carrying a bucket of fresh water to the beach just isn't practical and so rinse the camera off under a tap (US=faucet) or beach shower. This is not a good idea and every underwater camera which I use for snorkelling specifically forbids it. Page 65 of your camera manual also warns against it. The problem is that the force of the water falling directly onto a seal is enough to overcome it. Underwater, the pressure is steady and the whole camera is experiencing the same forces, but a modest gravity flow from a tap or water bottle puts uneven pressures on the seal and can unseat it just enough to allow a little water inside. Although I do break the rules, I normally protect the camera by thoroughly wrapping it in a t-shirt or even by slipping it into my shorts/wetsuit so that there's no direct flow of water onto the camera surface.

The other possible cause of water ingress is if the camera cover was closed without checking for sand or debris on the aperture or if the camera has ever been dropped. I know it's a tough shock-resistant camera, but the seals don't always survive rough handling. If the camera door has been opened before the camera is fully dry or if it's done when you have wet hands then it's also possible for a drop of water to get inside, and that's all it takes for the switch or some other component to corrode. The problem is worse if the camera has been stored between wet use with the doors closed and the memory card and battery in place: this camera is best stored open and empty.

Unlike most modern compact cameras, yours is designed to allow regular servicing even if it's only to replace the seals. I recommend that you contact your nearest Olympus Service Centre for an estimate. They can only give you the price of the re-waterproofing work, but you can stipulate that they try to fix the door fault first as the rest of the job is pointless if that cannot be fixed or proves to be too expensive to repair.

For servicing and repair, click here if you're in the USA and here if you're in the UK or Ireland. If anywhere else, then click here instead and navigate to your local page.

If you decide not to go ahead with the repairs and maintenance, then as a specialist model your camera will still have some value if you sell it online as a "spares or repairs" model.

Sorry that there is no quick fix option in this case, but I hope that my reply has explained what has probably happened and why and that it helps you to avoid repeating any mistakes which you may have inadvertently made. There is a very good chance that your camera can be fixed by Olympus; the repairs are unlikely to be cheap, but they're still far cheaper than buying another camera with equivalent underwater performance. The current Olympus Tough range descended from models like yours but are not as well made which explains why you'll see very few 720SW and 1030SW's on sites like eBay in any condition. Those which do appear sell very quickly and for good money, even when broken.

If you have any further questions about what I've written or if you think I've missed something, then please let me know via a comment. Otherwise, please take a moment to rate my answer.

Is there a way to bypass the card cover error message?
Repair Help & Product Troubleshooting for Olympus Stylus 720 SW Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

I have an Olympus SW-720 underwater digital camera. In the middle of snorkeling an error came on the screen said door is open. It wasn't, I checked for dirt, etc where I thought the sensors may b, nothing, any clue as to what it may be?

Sorry for the delay.The two most obvious causes for your fault are damage to the microswitch which senses when the cover is closed and water ingress into the camera. The first possibility is often caused by the second one as any moisture ... Olympus Stylus 720 SW Digital Camera

Hi--I have a panasonic lumix DMC-FP8, which I bought in May 2010. The camera is great for outdoor landscapes, etc. but I've had problems with low lighting and red eye. The camera has trouble focusing on the subjects, and there are often white spots all over the picture (even though I've cleaned the lens and checked to see if there were scratches or dirt on it). In addition to this, I have the red eye setting on, but I still get really awful red eye in all of my pictures. The camera is still new

... Panasonic Lumix DMC-FP8 Digital Camera

I own a CANON EOS REBEL T1i EOS 500D. I used it in perfect order last saturday, went to use it yesterday afternoon and i have nothing viewing on the LCD. The camera still takes photos fine. Just nothing comes up on the screen, not the menu or settings nothing. It just a black screen. Spent many hours going through the manual last night and i cant find anything relating. Im thinking i may have to send it in to get fixed just thought i would check on here first. Thankyou!

Hi there, have you pressed the DISP button (see red line above) or REVIEW button (blue line) yet??if there`s still nothing appear on the L ... Canon EOS 500D / Digital Rebel T1i Digital Camera

Transferred the pictures from the memory card onto the computer and put card back in. Tried to turn it on, but now the lens is stuck, it didn't open fully, and I need help. It seems to have frozen while turning on - the screen is black etc. I took out the battery, and meory card, replaced them both, nothing happeneing. Power button does nothing. Is there a reset button? It's the 7.2 megapixel camera...

This would need to be repaired if the lens is stuck so is the shutter. I would take it in and have it looked at. there is no other resetting then what you already have done ot the unit.\015\012\015\012\015\012thanks for rating. ... Sony Cyber-shot DSC-S650 Digital Camera

My easyshare camera drains batteries every other usage. but right now I put new batteriers in several times and I hear it start but nothing happens the shutter doesnt open and nothing comes on. I just got this camera in april and may have used it six times. I am very careful with my things and take good care of them. This has never been dropped and I keep it in the house when not in use.

If you have already tried changing the batteries you may not need to get it checked to a service center, as you bought 7 months ago you have the warrenty of the device so you will get a free of charge servicing as there is no physican damage\01 ... Kodak EasyShare C613 Digital Camera

Hello, my dmc fz5 problem is that it don't recognize the card. I tryied to change card, etc, also to restore the factory settings, but nothing changes. I opened it and nothing seems strange inside. Sorry for bad english and thanks for the help!

... Panasonic Lumix DMC-FZ5 Digital Camera

I swapped memory cards with my daughter as mine had a bigger memory. However it didn't seem to work properly in her camera. Her camera now freezes on the opening screen when its switched on and does nothing else, the lens also refuses to go back in. I put the card back in my camera and now mine just switches off when you turn it on after making 3 blip noises! Now both cameras don't work with or without the memory card. I've checked the manual for mine which has no explainations. Also checked bat

The first mistake happened when your card was tried in your daughter's camera. She should have immediately formatted it first since the card was optimized for your camera's operating system. Since she didn't do that and tried to use it in her camera, ... Agfa DC-1030S Digital Camera

When I plug in my Canon EOS Rebel to the computer, it used to pop open with my pictures, now nothing happens and when I checked the Hardware section it shows that the computer is connected to a canon EOS but there is a yellow triangle with ! in it and no pictures are visible. I re-installed the Driver CD and checked online for updates with no resolution- any ideas how I can get my pictures to show on the computer again?

\015\012May be the drive letter is same one you already have. (like H: drive you already have and usb canon has the same name. \015\012right click on my computer and click on manage. then look for storage and change the ... Canon EOS Rebel XSi Digital Camera

Nothing works!!!!!!! I have been having problems with my 5D for some time now. The problems started with a piece of black felt on the sensor, which I noticed when reviewing my pics on the PC. I opend up the camera to check the sensor only to find that there was a piece of felt loose on the shutter. I sent the camera off to Camera Tech in South Africa for repairs. They are to my knowledge the only Canon appointed center in SA. The camera was repaired and sent back with a bill, as the camera was o

Hi Really sorry to hear all this. The Canon 5D is a wonderful piece of kit and it is not good news to read your problem. It really does sound like the unit is having a multitude of problems. This could be resulting from electical failure inside ... Canon EOS-5D Digital Camera

DSC-W200 Frozen My W200 has the lens open (extended) and will not close. Additionally, when I press the power button or the play button on the back, the LCD lights up and says Sony, but nothing else happens. I've tried connecting it to my macbook, using a fully charged battery, memory card vs no card, etc. Nothing seems to work. If I press the power button a seond time, the green power light goes off, but the LCD still says Sony. Any help would be greatly appreciated. Not too eager to send it

Try this it works for lens problems like you describe ]]] OK you are probably going to think I am loony giving you this advise But No I am completely sane!Get a can of compressed air OR acces to a compressor at your local gara ... Sony Cyber-shot DSC-W200 Digital Camera

Hi, i got my Canon HG20 VIXIA just yesterday, but whenever i turn off even after checking the access light, i get a message in my screen ''Task in Progress, do not dissconnect the power any clues ? i have done full reset , Initialize hd ,still nothing

... Digital Cameras

Lens error I have a canom power shot SD 1100 is I try to turn it on and a get an error that read as follows Lens error, reset camers then the camera turns off the lens is oin the open possition and have used a can of dust buster to try and blow any sand and or dirt dust out but nothing can anyone help.

The same thing happened to my camera, searching on the net for an answer and i found this. Strange, but it worked. Set your camera on a flat surface with the lens facing up. Tap it a few times and try again. Sounds silly but it worked! ... Canon PowerShot SD1000 Digital Camera

Powershot A640 Could Not Be Powered On, Burnt Smell My Powershot A640 died during a picture shot, lens remaining open. I thought it may be due to the dead batteries. But after putting new batteries and pushing the on/off button, the on/off indicator blinked once then shut off by itself. After a while, a strange smell came from camera batteries area, and I could feel warm there too. Immediately I took out all the batteries from camera. When checking the posts here the other day, I tried one

HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... Canon PowerShot A640 Digital Camera

White noise Hello evryone ! So, i own this good old 5Mpx Cybershot F717, and since a moment ;the image coming from the lens appears just like a PAL vcr trying to play a NTSC cassette : noise, dark shapes, weird stuffs... i checked inside the nap connectors, if any of them were misconnected or short circuited by some dust, visually evrytings okay, but nothing may help it >_< anyone encountered the same problem ? thanks from advance ! ~Dark. ps: sample here : http://www.deviant

Sony is replacing the ccd for free, contact sony support. I just got mine fixed. ... Sony Cyber-Shot DSC-F717 Digital Camera

I have a cannon 300D, was ok, then i went t o take a photo, and could not see any thigngthrough the viewfinder, its completley black, i have checked all settings etc, but can see nothing.... help ???????

Check the following, nothing blocking the lens e.g. filter or cap; power is on; battery needs to be recharged. Also put camera on automatic mode, turn on and off and restart in automatic mode. Also the viewfinder may have an on and off mode these ca ... Canon Digital Rebel / EOS-300D Digital Camera with EF-S 18-55mm Lens

When I turn on my EasyShare M863, it turns off again. I have tried to change the battery, etc. But nothing has helped. I was going to send it in for help, but cannot locate an address. I received this camera as a gift in approximately May of this year.

1. Remove the batteries from the camera then clean the battery contacts2. Remove the memory card3. Insert the battery back on the camera in correct position4. Place the camera in Auto Mode (auto mode i ... Kodak EasyShare M1033 Digital Camera

Vtech Kidizoom camera - no longer turns on. It's less than a year old but past the 90 day warranty. I opened it up to look for the obvious (disconnected wires, cracked circuit board or toasted components but didn't notice anything out of the ordinary) I checked the voltage at the power terminals on the circuit board and got good readings.probably some internal componant that fryed - I may spend some more time with it later (when i have time) - but it'll probably just end up in the trash....

Before you trash, what could turn out to be a fully functional cam, try this. Take a large ziplock bag and fill it halfway with "uncooked rice" not the minute rice stuff, the regular rice. Take the battery out. Place the cam and battery both in the b ... Vtech Kidizoom Digital Camera

Sony HDR-HC3E error code C31 22 and message 'reinsert cassete'. I've reinserted cassette, tried another new cassette, checked for dirt etc. It was working the day before, it will record but on playback the error code and message appear, and tape stops. It will play last 2 seconds of recorded video. I've removed power, battery, pressed reset. No mechanical damage. What is causing it?

... Digital Cameras

Sd880 lens getting stuck moving in and out. it feels like something inside that it is getting hung up on ie: sand dirt etc. i've tried using a very soft paint brush and it started opening up a little further, but is still getting stuck, sometimes closed.

Common problem. You need a can of compressed air or access to a compressor. Aim it around the lens. The do something that you wouild never think to do. Slap one side of the camera into your palm. Turn Camera off and on and keep up the air and slap-s ... Canon PowerShot SD880 IS Digital Camera

My sony 7.2 mega pixel Cyber-shot, model DSC-S650? I deleted the pics from a memory card, went to take more pictures and the camera would not open the shutter. I put new batteries in thinking that was the problem, but still nothing. No sounds or movement to indicate any operational functions. What can I check next?

Try removing the memory card and reinserting it, then power up the camera again. ... Digital Cameras

Downloading photos Am trying to download photos from camera onto pc. Have followed instructions in manual and photos are not downloading. I have checked all connections etc - nothing. Any suggestions?

Did you install the FinePix Viewer software?\015\012It makes the job lots easier. ... Fuji FinePix S8000fd Digital Camera

How do you open the camera properly to clean the sensor of the Fuji F700 digital camera? We've had it for some time, and all of a sudden it has a dust spot in the same place on all the images. Have already checked, and the lens itself is clean.

... Fuji FinePix F700 Digital Camera

I have a finepix s5000 posted it to a friend and now just shows a white scree. I belive that a connector may have come off. But how do i open up the camera to check this?

Google the words...disassemble a digital camera. ... Fuji FinePix S5000 Digital Camera

No matter what I do, my camera keeps giving me a "Battery Depleted" message whenever I try to turn it on. It's a Pentax Optio E40, and I've only had it a couple of weeks. It was working fine, but then one day when I tried to turn it on, I got this error. I replaced the batteries, but the error still came. I've checked the orientation of the batteries, tried re-inserting them, etc, but nothing seems to work. Please help! Thank you!

I had the same problem and checked the manual. If you haven't used the camera in a while and there were either no batteries or dead batteries in it, put in new batteries, keep it off, and WAIT a few minutes. Then try to turn it on. This helped with P ... Pentax Digital Cameras

My camera don't switch on,when i turn it on you sometimes hear the lens starts to zoom but nothing else happen. We checked the batterys etc with my friends camera and its fine so i dont know.The last few photo that was taken,i notised that that some of the pictures was'nt correct in focus so does it make something clear to you? Thanx for your support

Indien ek die fokken kamera wil wegstuur sal ek betaal,dink jy nou regtig ek sal jou oor die R100 betaal om vir my klomp kak te vertel oor die email en as ek hom nie regkry is jy fort met my geld.....kak man....!! ... Fujitsu Digital Cameras
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1326 seconds