Having problems with your Olympus Stylus 850SW Digital Camera ?

Don't want to lose photos.. not sure of the next step ??

\015 850sw camera.. after you turn it on says clean card or format. If we format don't we lose all the phots on there? We have cleaned the card as instructed , with a dry cloth. What else can we do. My daughter wants to put all her photos on the compter. :) Jacqui\015

Answers :

Hi, Jacqui.
You are correct, if you format you loose all your pictures. When itsays "clean" I think it means to delete some pictures, the phrasechanges from camera maker to camera maker so unless it says it does not have a card or it can't read the card when there is one in there, it's probably not that the card is dirty.

For the official Olympus manual instructions...
Just in case you did not get the manual, you can download it from here, and for the photo download look in page 46 - 49
http://akamaipix.crutchfield.com/Manuals/279/279850SWS.PDF

My version of it...

What you have to do is connect the camera to a computer using the USB cable that came with the camera (one that fits to the side of the camera and has a square connector on the other side) with Windows 2000 or newer or a Mac. You can use the software (already installed on the computer) to download (copy) to the computer the photos, or you can do it without installing it. When you plug it in the first time it will take about 30 seconds to a minute for it to recognize the camera, a little pop-up will tell you when it's ready. Maybe even a window will come up asking you what to do, if you have XP or vista it will even ask you if you want to copy the photos it found to your computer... pick that one. After you do that and it shows it copying, you should better make sure it copied them to your computer... disconnect the camera (use the little icon on the bottom taskbar that says "safely Remove Hardware" or "Stop USB Mass Storage Dev" when you are top of it), and look for the pictures; the most likely place to find them is on your "user"'s documents, and in pictures. If you used the software, then look where ever you picked for when you installed.

I still recommend taking a stab at the manual so you get all the details and pictures.

I hope this helps you out. And remember, make sure you have the pictures before deleting or formating...and Always make a CD backup... I lost a lot of pics once when my Laptop got stolen, and did not have any backup of them... grrrr! :-)
Gabe
Repair Help & Product Troubleshooting for Olympus Stylus 850SW Digital Camera

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