Having problems with your Optimus DC-5347 Digital Camera ?
Optimus8mp camera zoom will not retract when you power down.
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
Zoom will not go back when i power off, comes up zoom error My Olympus Stylus 830 does the same thing. Power it off, the zoom lens doesn't retract, and the camera won't fit in it's case. Power it back on, the zoom lens retracts briefly, and then expands again. I figure it's hosed. Any chance for a low cost fix?
Its better take it to the technician because the motor sensor that gives signal for closing the zoom lens are not working ... Olympus Stylus 830 Digital Camera
Optimus8mp camera zoom will not retract when you power down.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Optimus DC-5347 Digital Camera
After uploading pictures from my camera to my pc yesterday, the zoom lens will no longer retract into the camera. I do get a message on the screen of the camera that says turn the power off and on again. I have tried everything, and still no luck. I have plugged it back into the pc, I have charged it, and have turned the power on and off at all options, and it still will not retract.
I believe its a sony cam. this generally happens if you have dropped it. when the message comes. try tapping the camera. if it works then you are lucky. if not then you have to change the lens array. it costs about 60$ ... Sony Digital Cameras
This Sucks! My camera is new, I went to use it...actually for something I saw that was hillariious...and I turned it on, the lens came out...it was zoomed all the way, and I could'nt take the pic nor could I adjust the zoom. Then I got this hateful message to turn camera off then on again, which I did. Now the lens does not return apon turning the power off, but does retract and come back out when I turn it on...and then the same scenario! Help Please!!!!!!!
I think this is just a hardware malfunction(some mech. switch) because, i have a lz7 and when i deliberately open the battery case with the camera power on it obviously switches off and then when u close the battery case either with the power on or o ... Panasonic Lumix DMC-LZ7 Digital Camera
A345 lens often does not open when power button is pressed. By pressing the power button the 2nd time, then pressing it the 3rd time, the camera seems to work normally. This is with used or fresh alkaline batteries. Shometimes the camera makes a short buzzing sound when the lens retracts. Have also had problems with the zoom lens not operating consistently.
Dear Gdlora,\015\012\015\012First get it serviced... There is a mechanical problem in your Gadget. Your cell lens has slightly disposition due to which you are facing this problem.....\015\012\015\012Every time you try to open lens it pu ... Digital Cameras
Powers off my canon powershot sd600 digital camera keeps powering off after about 30 seconds. I have gotten a new battery and that didn't help. On the left hand side before it shuts down it has the letter and numbers E18 on the bottom. The zoom lens is also sticking out and will not retract. There are no error messages on the camera at all. If anyone has a solution please let me know. Thanks!
E18 is a lens error message, the lens is stuck or bent, and wouldn't come out, that's why camera shuts off after it tries to do so at the start, not much you can do, but replace the whole lens assembly ... Canon PowerShot SD600 Digital Camera
I have a Sony Cybershot DSC-W5, The camera will power on and I can look at what's on the memory card but, can't take any pictures. I get a message ''Turn the power off and on again''. The Zoom lens isn't retracting as well.
Possible bad lens..look to alamocamera.com for repairs ... Digital Cameras
My Nikon Coolpix L12 will power on but won't take a photo. There are no error messages on the screen. The lens will extend and retract. The zoom works. The shutter release button depresses but will not "snap" a photo. The card in the camera is fine and is recognized by camera. Thanks for your help!
Well, seems like a camera failure to me,actually the processor inside the boards is wrong, maybe your product is a failure ones, I think it's better for you find the dealer or service center to solve this problem.But, you can try remove t ... Nikon COOLPIX L12 Digital Camera
When I power up the camera the lens opens and immediately retracts and the camera shuts off. I've attempted to push every button while turning on the camera to no avail. I also held onto the lens when it opened. Though the lens remained extended, the camera powered off. When I turned it back on the lens retracted and the camera powered off.
Have you made sure that the batteries are LiIon and fully charged? I had a similar problem with a Kodak Easyshare camera that required the higher voltage LiIon battery pack rather than alkaline AAs which will fit in there but is not exactly right. ... Kodak EASYSHARE M763 Digital Camera
When turning on the power button the green light will blink and turn off immediately and the zoom part will be stuck and not retract, tried changing battiers same thing. samsung s860 camera
Hi..it is better that u take it to the professional technician \015\012since you wont able to do it.\015\012check it out..\015\012thank u.. ... Samsung Digital Cameras
The zoom lense will not retract back in, and i cannot take pictures. all i get when i turn the power button on is a black screen and the camera goes back off. it will only let me look at pictures i've taken, not take pictures.
Lens unit is failed,if u want to do fix yourselves dis assemble the camera, take out lens unit disassemble and replace the broken parts assemble to take picture. ... Olympus Stylus 7010 Digital Camera
Zoom lens extended and will not retract. when powered on it beeps with a flashing green light and messages reads lens error. restart camera
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot A430 Digital Camera
My Sony Cybershot DSC-S950 10.1MP Digital Camera with 4x Optical Zoom with Steady Shot returns error message "Turn the power on and off again"! on the screen. also, the lens dont retract like it normally does. i turn it off and on bt the error message persists. when i leave it on, it then turns off by itself after about a minute.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Sony Cybershot DSC-S950 Digital Camera
Zoom lens is stuck out position...won't retract. Power on button produces yellow flashing light on back of camera, then off again automatically after a few seconds. Any hope of getting lens operable without prohibitive cost?
Lens errors are quite common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended or the camera has been powered on, but the lens had been blocked preventing its extension.\015\ ... Olympus FE-340 Digital Camera
When I power on my Olympus Fe-340 digital camera, the lens extends and retracts fully 4 times. The red light located next to the power button flashes while the process occurs. After the 4th retraction of the lens, the camera powers off.
This could be the battery issue. I have an FE-370 and got almost the same problem. The Red light flashes and the camera shuts off. I went to Olympus store and they try a known working battery (LI-60B) and the camera is now working correct ... Olympus FE-340 Digital Camera
Canon Powershot SD450 E18 problem: The camera lense would not open and reported error code E18 on power-up and then would shut down. I followed a procedure on the web for this issue and got the camera lens to open and it was working (able to take pictures for about a minute). When I powered down, the lense did not completely retract. I tried re-powering on but nothing happened. The camera is not getting any power. I figured the battery died so I re-charged it. I put the fully charged batt
... Canon Digital Cameras
When you press the power on button the camera lens starts to move out stops goes in then out again stops the screen does not illuminate at all.IF you then press the power button the lens tries to retract slightly but then stops and again nothing else happens. battery is fully charged. if you press the replay button screen and camera behaves as normal and you can view the pictures taken lens usually retracts all the way to its docked position again if it was nearly all the way out.
... Sea and Sea UNDERWATER DIGITAL CAMERA DX-1G Scuba Gear Cameras
Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res
Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera
Zoom error I turned my F470 camera on and received a "zoom error" bar across the screen. The lense does not move outwards after I turn the power on, nor does the plastic sliding screen close when I turn the camera off. The lense is exposed whether or not the camera is on or off. The lense does not make any sounds when I turn the camera on, but I hear (what I think) are the gears when I turn the camera off. When the camera is on, the screen is working, but the image is blurry. I tried other poste
Hey MBB722,\015\012 What is most likely going on is there is something stuck in the lens obstructing its movement (i.e. sand). I don't know what you have tried and what you have not tried you can try placing the came ... Fuji FinePix F470 Digital Camera
Have a Olympus SP-550UZ camera - the power button will not go up,rnso the camera has no power...how do I get it to go up...? Have digital 18X optical zoom - 28mm Wide dual iS image stablizion 15fps Burst Rate LO8212658 uo made in Indonesia Digital Camera DC 6V Model No. SP-55ouz Purchased in Ottawa March 7th 2008 power button does not work.... the batteries are o.k.
... Olympus Digital Cameras
Lens error when trying to power on camera. no dirt in lens. lens extends buzzes retracts and turns and then repeats before fully retracting. Can see camera focusing while cycling and retracting. lens error appears on screen at end of cycle. tried tapping camera and lens body to dislodge dirt as well as compressed air on lens body without success. any ideas?
HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Nikon Coolpix S210 Digital Camera
Power issues. Just recently I've encountered a problem with my camera. After plugging it into my computer (And not noticing the power surge notification on the desktop while doing so). It locked up and powered itself off. I tried turning it back on, and it turned on for a split second then shut off without retracting the lense. I switched batteries and it retracted the lense, but I tried powering it on and the lense only came halfway out and it powered off. I've tried 4 fresh sets of batteries a
You sdaid power surge on the laptop.\015\012Thus suggests that this may have affected the camrera.\015\012I would think a 'repair' if such is possible will be near the cost of replacement.\015\012Only Olympus can advise ... Olympus FE-115 Digital Camera
Dropped my camera on soft dirt which ,when it hit, bumped the corner of the lens casing. The Camera was on so the lens was out abit. Now, when turning the camera on, the lens won't retract or zoom out....I can hear the camera trying to retract the lens for maybe 6-8 seconds and then the on-screen msg "Lens error' appears.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon COOLPIX P80 Digital Camera
Toshiba PDR-M700 When I power up the camera, the lens will not come out and sometimes will come out all the way to maximum zoom. When I power off with the lens out, it clicks as if something is stripped or loose. After shut down, I can push the lens back in. Once in a while the camera will work but eventually the "Lens Error" message comes up. This was a good expensive camera when I bought it but taking it in for service would probably cost more than the price of a new camera today. Can you sugg
It sounds as though the drive gear is slipping... If you give up on trying to repair your camera I may want to purchase it for parts (my sister-in-law broke my LCD display)[email protected]m ... Toshiba PDR-M700 Digital Camera
Zoom error The lens extends to maximum and motor keeps running when camera switched on, then lens retracts to about an inch then the screen says Zoom Error, also the zoom control doesn't work then. and there is no picture. Pictures already stored in camera can still be seen. But it seems there is something wrong with the zoom setting.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will ... Fuji FinePix S8000fd Digital Camera