Having problems with your Panasonic Digital Cameras ?

Photos download fine but videos dont download to pc. lumix dmc-ft1 running windows xp. can take and view videos but cant download


Answers :

Are you using software that came with your camera to download your pictures and videos?

Because I strongly recommend curbing whatever software came with it for transfer and learning to use windows explorer to access your cameras files. I can honestly say I've never encountered a case, personally or professionally, where the proprietary software made things easier; its always the opposite.

So, may I recommend simply taking the memory card from your camera and placing it in the card reader of your computer for starters. If you don't have a card reader, I recommend you buy one for two reasons: 1) plugging your camera into the computer everytime you want to take photos or videos off it will eventually wear out and damage the delicate mini-usb connection; 2) usb 2.0 card readers are faster.

Now that the card is connected to your win xp, (through the camera & its usb cable or a card reader), your machine has probably found it and is asking you what to do with it. Cancel that pop up (and any other auto-popups your camera software install may have put on your computer.)

Instead, open windows explorer and scroll down to the removable storage drive letters. One of these will be your memory card. Find it by clicking on them until one opens and shows you a directory structure that likely starts with 'DCIM'. (Once you have found it, rename the card from 'x:\\Removable Disk' to 'x:\\camera_card', or whatever you want. Right click and choose rename to accomplish this. his will make it much easier to identify your memory card subsequently. ) Your photos will be in one numbered subdirectory, your videos in another.

By learning how your camera stores photos and videos on its card, you will greatly increase the proficiency and ease of use with it.

Warning: do not ever alter a photo or video that is on the camera's memory card. These cameras index and validity-check all the files, and if one is different the next time it looks at them, it will not show it to you; in fact it may not show you anything on the card. Follow the simple rule of inserting the card, copying its contents and pasting them to a folder on your computer, NOT loading them into a photo editing program directly from the mem card, and you have nothing at all to worry about.

I hope that helps.
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