Having problems with your Panasonic Digital Cameras ?
Dropped camera Panasonic Lumix DMC -FX33 and lense has bent the lense will now not retract when I turn it off. will it be repairable and will it be expensive to repair?
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
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Suggested Questions/Answers :
Dropped camera Panasonic Lumix DMC -FX33 and lense has bent the lense will now not retract when I turn it off. will it be repairable and will it be expensive to repair?
If it's not bent too bad, maybe these will work:\012\012Fixing a Lens Error on a Digital Camera\012\012 ... Panasonic Digital Cameras
Our Camera was dropped and the lense was out while it was dropped. The lense now appears to be bent in a downward direction and wont retract in or out. The camera did a series of beeps and turned off. Now wont do anything and we are not even able to connect to the computer to download the pics that are on there. Does anyone have any suggestions of fixing this ourselves or if not what we might expect to pay for a repair of this issus? PLEASE HELP!! Olympus FE-360 Digital Camera Purcharsed in Dec
I had a similar problem with my FE 280. I just used a pair of plyers and gently straighten the lens and it works fine. You are going to pay to fix it more than the camera is worth so no harm in trying ... Olympus FE-360 Digital Camera
Panasonic DMC-TZ4 When I switch on I get "Turn off camera and turn on again" message but it does not good. When I swtich off I get "workng hard" noises as if there is an effort to retract the lense but it will not retract unless I turn the camera on again. At that point the lense retracts and comes out again at once; more "hard work" noises and a new "turn your camera off" message. The only way to get the lense into the retrated position is to catych it at the right instant and remove the batter
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Panasonic DMC-TZ4 Digital Camera
My lense is stuck open despite turning my camera off. On turning my camera on I am told ''turn camera on off then on'' but the lense does not retract. I am able to view all photos on the memory card as well as turn the camera on and off, however at each point when the lense should retract it stays fixed out. Can this be fixed?
This is not a joke........Use a can of compressed air and blow around the lens while it is extended. Take a relatively firm approach with this problem slap the camera into your palm two or three times. Not lens down in this case, bu ... Sony Cyber-shot DSC-W120 Digital Camera
Dropped camera and zoom lense bent will not retract can it be repaired
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When turned on lense would only retract partially and then turn off. took it apart. I have it to where the camera will now go on, am able to take a photo (all normal) except I cannot get the lense to "attach" to the camera properly. Cylindrical lense. three screws protruding from it. not sure if the lense mounts on a black ring on the front or under the ring. The "in out" mechanism works but it will not grab the lense (cover?) to move out then retract. Seems to need to attach under the ring but
Good day,This is a common problem and sometimes can be fixed.Please see details on my tip on how to fix this error here:http://www.fixya.com ... HP Photosmart M415 Digital Camera
Power issues. Just recently I've encountered a problem with my camera. After plugging it into my computer (And not noticing the power surge notification on the desktop while doing so). It locked up and powered itself off. I tried turning it back on, and it turned on for a split second then shut off without retracting the lense. I switched batteries and it retracted the lense, but I tried powering it on and the lense only came halfway out and it powered off. I've tried 4 fresh sets of batteries a
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My Kodak DX4900 lense will not retract when I turn the camera off. If I hit it, then it retracts. It has no problem coming out when I turn it on, but won't retract when I turn it off unless I hit it. What's the problem and can I fix it? Thanks.
Due to lack of spare parts KODAK no longer repair this model.\015\012There is an option of trading your old camera to a brand new camera for a favorable price.\015\012\015\012For more info on this you need to contact:\015\012 ... Kodak EasyShare DX4900 Zoom Digital Camera
Only about 9 months after buying my camera, It wouldn't turn on. I'll plug it in and the light will come on that it's charging, but when I got to turn it on, it turns on for a split second (and the zoom lense comes out) and then it turns itself right back off (and the zoom lense goes in). I thought that it needed a new battery so I bought one and it's still doing the same thing. I emailed Kodak and they said that I should just send it into them for a $60 repair fee...lame. Any suggestions?
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There is something wrong with my samsung l100. the lense is already out and when I turn it on and a beep sounds which lasts for like a second and then looking at the screen it is all blurry, i cant take pictures, I cant turn it off either. But it turns off automatically after about 2 - 3 minutes and makes that beep sound again and the lense wont retract! Ive tried almost everything! Pleasee help!
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The camera was dropped and was working for about 10 mins. then i went to turn it off and i noticed that the top lense was slightly bent. it now turns on then the start up pic shows, then the screen turns off. the lense will not go down. please help me.
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The camera turns on, but the lense makes a clicking noise and then the screen says Turn the power off and on again. I have tried this, and also tried resetting it but nothing works. The lense also does not retract, even when the camera is off.
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When I turn the camera on, the lenses comes comes out but then goes right back in. The screen comes on for just a second, but then turns off when the lense retracts. The camera is a Kodak MX1063. Help!
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I have the same problem with my Lumix DMC-TZ3 lens error states "Turn off camera and then turn back on" Though my lens tries to adjust then stops. The power stays on with the error message. Til I turn it off .The lens still does not retract. Now when I turn it back on the lens will do the same thing. I don't think its the lens. How would someone repair or replace firmware. Can it be done over the net?
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I droped my Kodak EasyShare V1253 camera on ice and the lense bent and now when I turn it on it turns off or some times turns on but cant Turn off Until I take the battery out of it. Is there any way I can fix it Many Thanks Namless
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Every time I turn the camera on it runs through it's warmup and then says please turn camera off and then on again. I do this and the same thing happens. When I turn it off it shuts down and then the lense retracts and comes back out before shutting down. Help!
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Hello, I have had this camera for a few years and have had nothing but trouble with it. This camera shuts off or locks up when you turn it on. I believe the lense gears were changed the last time I sent it in and are still not repaired. Because of the continuous trouble I have just let it set for about a year. What do you reccomend, can you repair?
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The lens has opened when I turned on the power but will neither retract if the power is turned off nor can I take a picture. I have changed the battery but it still does not work. Can it be repaired please
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Turned it on. lens extended then it shut off but did not retract. Changed batteries, to be sure. But will not turn back on. get a single flash of green light next to sight lense above screen
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I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash screen came on, followed by a series of beeps and then and error message saying "lens error, restart camera". restarting has not solved the problem. its like the lens is stuck out. hope you can help Regards Liam
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Digital Cameras
At the start of a device BenQ DC E610, after the release of the target, the message "System Error 0010" will appear and the digital zoom will retracts and the camera terns off. i tried to connect with computer and scan for virous, but, when i connect the USB and turn on the camera, the lense retract and tourn off the camera indicating system error 0030.
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