Having problems with your Panasonic Lumix DMC-FS15 Digital Camera ?

Dropped camera and zoom lense bent will not retract can it be repaired


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Panasonic Lumix DMC-FS15 Digital Camera

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Suggested Questions/Answers :

Dropped camera and zoom lense bent will not retract can it be repaired


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Panasonic Lumix DMC-FS15 Digital Camera

Our Camera was dropped and the lense was out while it was dropped. The lense now appears to be bent in a downward direction and wont retract in or out. The camera did a series of beeps and turned off. Now wont do anything and we are not even able to connect to the computer to download the pics that are on there. Does anyone have any suggestions of fixing this ourselves or if not what we might expect to pay for a repair of this issus? PLEASE HELP!! Olympus FE-360 Digital Camera Purcharsed in Dec


I had a similar problem with my FE 280. I just used a pair of plyers and gently straighten the lens and it works fine. You are going to pay to fix it more than the camera is worth so no harm in trying ... Olympus FE-360 Digital Camera

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If it's not bent too bad, maybe these will work:\012\012Fixing a Lens Error on a Digital Camera\012\012 ... Panasonic Digital Cameras

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Dropped Pentax Optio S5n Digital Camera\015\012 My Answer:\015\012\015\012I'm afraid the "very big" drop you speak of was more of a camera ended\015\012life - as related to all digital cameras. No matter how much that\015\0123 ... Pentax Optio S5n Digital Camera

I dropped my olympus sz-11 digital camera and the lens will not retract now when the camera shuts off and It keeps giving me a zoom error? Is this repairable?


... Fuji FinePix Digital Cameras

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Fixing a Lens Error on a Digital Camera This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart ... Canon PowerShot SX100 IS Digital Camera

Hi my son dropped my digital camera while the lens was extended and now it wont retract and it says zoom error also the shutter wont open fully or close, the lens is at a slight angle and wont budge do i have to take it to get repaired or can i pull it apart myself thanks


HiIt helps to know the make and model of the camera, some cameras the lens is too fragile and we have never been able to repair them. Other models we have had a great deal of success repairing them. (Google: darntoothysam)One ... Digital Cameras

I dropped my Canon EOS Digital camera and 300MM zoom lense in the river. The camera has dried and seems to be working well, but the zoom lense needs to be cleaned. Can you HELP me Please. SUSAN NEWTON--- [email protected]


Ok ,lence to be cleaned by use of spirit and thoroughly dried up. ... Digital Cameras

I dropped my EOS Digital camera and 300 MM Zoom lense in the river. The camera has dried and seem to be workin gfine, but the zoom lense needs to be cleaned.


Dear catnip54,\015\012 You could obviously clean the front and back elements on the lens(use a microfiber lens cleaning cloth), but there is no way of cleaning the inside of a SLR zoom lens other than having an authorized service techni ... Digital Cameras

I dropped my camera and the zoom lense is crooked. It won't let me take any pictures and it says "zoom error". Do I need a new camera or can I fix it? If I can, how? p.s.: I managed to get the lense strait, but it still won't work.


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Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Nikon COOLPIX P80 Digital Camera

Jammed lens My zoom lens is jammed, and when I switch on the camera the red light switches on but no picture appears on the screen. The zoom lenses remain as they are when the camera is both on or off. (they are jutting out as if the camera is switched on.) Can I repair my FE-210 and if yes how?


Would be best to send to repair center ... Olympus FE-210 Digital Camera

Dropped my pentax k100d. Lense is fine, Camera says card locked, will not delete or fire shutter. Sent for repair, was told circuit board was damaged and quoted £306 for repair. Is it possible to buy a new circuit board and have it fitted as I can not afford the quoted amount on repairs, Also this a great camera.


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Dropped camera Hello, My daughter dropped her camera half on the grass with the lens part hitting the pavement. Now the lens is almost all the way out, but is stuck at an angle. When we turn it on it wants to retract, but doesn't, it just beeps. Any suggestions? Is it dead or can it be repaired for less than a new camera? Thank you.


Try getting a repair estimate from places like\015\012\015\012www.advancecamera.com/repair\015\012\015\012Repair estimate from advancecamera is ... Samsung S860 Digital Camera

I dropped my nikon coolpix p5100 camera the lense windout mechanism is damaged i sent it to newton ellis for repair but they say that nikon wont sell them a part to repair it. the camera is 10 months old.i was advised to send it to nikon for repair but i dont know where can you please advise?


If you want to repaire the camerra it will be costlier the lens barell assambley has to be changed it will cost you aroound 80 us $ its beter u can sell the camera for prarts \015\012if u want to sell visit us on omaxphoto.com\015\012than ... Nikon Digital Cameras

'Zoom Error' Hi, I recently bought a Fuji FinePix s3000 Digital Camera. It took amazing pictures the first month or so, but recently I turned the camera on to find 'Zoom Error' across the LCD screen. I am unable to take pictures, and the lens wont Retract. I was hoping there would be a simple solution to this problem rather than a costly repair, seeing as how it was a very nice camera. Any Idea how to fix it?


Oh boy you are not going to like this but this is a problem that all fuji finepix s3000 will have I fixed it myself but only with a ton of patience and knowing what I was doingthe problem is that there is a gear in the lens motor as ... Fuji FinePix S3000 Digital Camera

At the start of a device BenQ DC E610, after the release of the target, the message "System Error 0010" will appear and the digital zoom will retracts and the camera terns off. i tried to connect with computer and scan for virous, but, when i connect the USB and turn on the camera, the lense retract and tourn off the camera indicating system error 0030.


Hi and welcome to FixYa,Initially, a few ideas you may want to consider:\015\012\015\012ensure that both the built-in 13Mb and the SD memory card are formatted through the camera's features/options ... Digital Cameras

At the start of a device BenQ DC E610, after the release of the target, the message "System Error 0010" will appear and the digital zoom will retracts and the camera terns off. i tried to connect with computer and scan for virous, but, when i connect the USB and turn on the camera, the lense retract and tourn off the camera indicating system error 0030.


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Bent lens I have dropped my canon digital camera. The lens will now not retract and it is bent at an angle. When I turn it on it just says "lens error restart camera" Can i fix this myself?


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Only about 9 months after buying my camera, It wouldn't turn on. I'll plug it in and the light will come on that it's charging, but when I got to turn it on, it turns on for a split second (and the zoom lense comes out) and then it turns itself right back off (and the zoom lense goes in). I thought that it needed a new battery so I bought one and it's still doing the same thing. I emailed Kodak and they said that I should just send it into them for a $60 repair fee...lame. Any suggestions?


If its only been 9 months since you bought it shouldn't it be covered for repair? espically if its a manufactures fault,which it sounds like. ... Kodak EasyShare M863 Digital Camera

I dropped my camera and now the lense wont retract all the way. a red screen pops up and says "Lens error, try turning the camera off then on again' the lense wont come out, what do i do?


There can be a mechanical break or a lens mounting break due to the fall and so the camera must be opened out to reset the lens hood.\012You will need some experience to remove carefully and checck the drive for the dislocation of the motor con ... HP PhotoSmart M437 Digital Camera

Having dropped the camera, the lense will not retract and the code 911 appears on the screen each time an attempt is made to switch on and camera immediately switches itself off (leaving the lense out)


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Hi,This has to be taken care by a Technician as this is a tricky Fix.If you could tell me your Location, i could try to Find, if some reputed shop that might charge you less amount.Let me know, so that we could proceed. ... Digital Cameras

No focus It does not get focused on object. Looks like there is something on lenses inside the camera because when I do wide zoom directed on white paper there are few gray dots visible on the picture. I tried to open it but did not get to the lenses. Is it posible to open it with some instruction from you. Minolta does not support digital cameras anymore and there is not local repair stores. I like it but can not use. Thank you in advance


Get Sony to repair it; they bought the dig.cam. division from Konica-Minolta. ... Konica Minolta DiMAGE X60 Digital Camera

I have an olympus fe-370 with zoom lens. with the camera on and lens out i dropped camera and jammed the zoom lens. now it will not open all the way to open the lens. can this be repaired and is it worth it ?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Olympus FE-370 Digital Camera
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