Having problems with your Panasonic Lumix DMC-FZ20 Digital Camera ?

Camera works in 'play' mode but not in 'shoot mode'

\015 I am staying in Far North Queensland in a resort. It is extremely humid and we have been keeping the camera locked in the safe in our air conditioned room. The camera will let me view photos that we have taken already but as soon as I turn the knob to shoot mode the green light turns off and the camera shuts down... Any Ideas? Could it be magnets in the safe? The hotel staff said that it has never happened to anyone elses camera. Thank you\015\012Simon\015

Answers :

Very unlikely.

It's far more likely that the camera is protecting itself due to a problem between going from a nice cool room to hot humid conditions. When you get a beer or a bottle of wine from the fridge and take it outside, you'll see loads of condensation form on the outside. The same has been happening to your camera, only it's been happening deep inside as well where it can at best form dew (some cameras have a dew protection mode which prevents use until fully warmed up) and at worst is causing corrosion. Dew protection mode only works for image taking, it allows playback as the dew on the sensor and imaging components doesn't affect that particular function. I can't state for certain that the DMC-FZ20 has this feature, but it's often something which is not mentioned in the list of model features.

Try turning the aircon down to something less Arctic (or given that you're in Oz perhaps I should say Antarctic?) and leave the camera at ambient temperatures for at least twenty to thirty minutes before switching it on.

If my suggestions don't work, then remove the battery and memory card and seal the camera in a couple of plastic bags along with a couple of fresh silica gel sachets. This will prevent any further damage until you can get the camera to an authorised Panasonic service centre. I appreciate that silica gel sachets may not be readily on sale where you are, but if there are any nearby stores selling electrical products they'll often have used ones from opened boxes. Pharmacies/surgeries also tend to find them packaged with pregnancy test kits. If you can, heat them to over 150 Celsius before use (hairdryer?) to drive out the moisture they've already picked up.

I hope that you soon get snapping again and have found my reply to be of some assistance, please take a moment to rate my answer in return. I'm also very envious as I'm currently in the cold grey UK with freezing rain being driven against my window by 30mph winds at the mo'...At least it's melting the slushy grey snow outside!
Repair Help & Product Troubleshooting for Panasonic Lumix DMC-FZ20 Digital Camera

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