Having problems with your Panasonic Lumix DMC-TZ3 Digital Camera ?

My kids accidentally dropped my Panazonic Lumix TZ-10 on the floor (not from a great height). The lens at that moment could only half close, but after turning power on and off a few times, now it opens and closes as normal. I can still view photos HOWEVER I cannot take new photos, the screen is black and the photos turn out black. I looked into the lens as it took the photo and there is no movement in there. The camera is still under warranty.


Answers :

The warranty is unlikely to cover accidental damage but you could check if you have any insurance cover, perhaps in house contents or travel, or you might ask the retailer if he would help under 'goodwill'. It sounds as if the lens extension mechanism was pushed out of kilter and cannot now complete its opening cycle so...as a last resort...you could try taking out and replacing the card or gently waggling the extended lens to see if this could help. Hope you can get it working again!
Repair Help & Product Troubleshooting for Panasonic Lumix DMC-TZ3 Digital Camera

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My kids accidentally dropped my Panazonic Lumix TZ-10 on the floor (not from a great height). The lens at that moment could only half close, but after turning power on and off a few times, now it opens and closes as normal. I can still view photos HOWEVER I cannot take new photos, the screen is black and the photos turn out black. I looked into the lens as it took the photo and there is no movement in there. The camera is still under warranty.


The warranty is unlikely to cover accidental damage but you could check if you have any insurance cover, perhaps in house contents or travel, or you might ask the retailer if he would help under 'goodwill'. It sounds as if the lens extension mechanis ... Panasonic Lumix DMC-TZ3 Digital Camera

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