Having problems with your Pentax Optio E10 Digital Camera ?

When you press the power button the lens open out but the lens cover stays closed, and when you power down the lens goes back in but the lens cover stays open but you can gently push the lens in the last 1/16" and the lens cover will close.


Answers :

Hi,
\015\012
\015\012Unfortunately this model is a camera that suffers seriously with both power issues and lens problems. It's a well known issue with this camera and it suffers notoriously from a slow and unadjustable shutter even when it is working properly.
\015\012
\015\012In your case there may be a problem with the lens gearing itself which is sticking and failing to activate the lens cover properly or it may be that the camera is not getting sufficient power to activate the mechanism correctly.
\015\012
\015\012You may find some of the FixYa Tips at this link helpful in this case.
\015\012http://www.fixya.com/support/r3556007-camera_lens_stuck_or_wont_retract
\015\012
\015\012This camera is known to be extremely power hungry which will effect the operation of the lens. It is important to use fully charged NIMH batteries and ensure that the battery contacts are clean.
\015\012
\015\012There is no simple reset that will resolve this issue and if those pointers all fail, the camera will require service attention. If the camera is under warranty I would advise that you have this done. Otherwise a repair is likely to be uneconomical and you would need to consider whether it is worth spending money on it or purchasing a new model with less reliability issues.
\015\012
\015\012To see some of the issues people are having with this camera please view this link
\015\012http://www.digitalcamera-hq.com/products/pentax-optio-e10
\015\012
\015\012Pentax do offer a free chat service over their support network so you might consider using this to see what they advise. You can access it from here
\015\012http://www.pentaximaging.com/support/live-chat/
\015\012
\015\012The other option of course is to continue using it as it is but any repair will involve disassembly of the camera and it is likely that they will ask you to send it in.
\015\012
\015\012Hope this helps. Thanks for using FixYa.
\015\012
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Repair Help & Product Troubleshooting for Pentax Optio E10 Digital Camera

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