Having problems with your Pentax Optio E30 Digital Camera ?

Hi I am getting a Lens error message 20e,1,0,0 on our Pentax Optio E30. The lens will not retract.


Answers :

Hi,

Unfortunately, this is a common problem on this model. Yet, no resolution other than getting it repaired.

There are a number of things you can try:

1. Ensure batteries are fully charged

2. Look carefully between the lens and the camera body for any sand or other dirt etc

3. Try turning the camera with the lens facing down and shake to dislodge anything stuck

4. Try removing batteries and memory card, wait 2 minutes and refit



If\015\012 no luck then we have to try some things that could possibly result in \015\012damaging your camera so should only be tried if happy to take that \015\012risk...



5. Try thumping the camera into your other hand,\015\012 by thumping into your hand you are trying to jar the mechanism loose, \015\012by using your hand you will hopefully not do it too hard or it will \015\012hurt. You may need to do this a dozen or so times in different places to\015\012 work. I have found the flat of the camera bottom into the flat of your \015\012hand best..

6. If the lens is stuck in the out position then \015\012remove the batteries and try twisting the lens first one way then the \015\012other, do not apply excessive force when doing this or you can break \015\012gears, you are trying to reposition not force... Likewise if the lens \015\012looks like it is crooked you can try pushing it back into position. This\015\012 has a higher chance of doing more harm than the thump so please be \015\012careful...

7. Dismantle the camera, not for the faint hearted, you need to dismantle the lens assembly into the main body of the camera



If no luck then only other option is a serviceman I'm afraid, be sure to get a quotes as camera repairs can be uneconomical

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!
Repair Help & Product Troubleshooting for Pentax Optio E30 Digital Camera

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