Having problems with your Pentax Optio M20 Digital Camera ?

Camera opens up & immediately closes- there are new batteries i'n it


Answers :

Hi,

This problem is caused by a problem with either;

1) Not enough power reaching the camera - bad batteries, bad contacts, circuit overide or circuit failure.

2) The lens guide which has either become slightly misaligned or disturbed by a particle of grit which is preventing the lens extending properly or making it sticky hence overide of power and shutdown.


The first thing you should do is remove the batteries and clean the contacts on both the batteries and the battery compartment itself (where you can reach it) with a soft pencil eraser. This has the effect of removing any residue that is preventing a good contact.

I know you have changed the batteries but did you replace with rechargeables? NiMH rechargeables with a capacity of at least 2100 mAh are recommended to help eliminate the power issue as being the cause.

In relation to the second issue of a lens problem there are several strategies which you can try to deal with this so please view this FixYa Tip which outlines the approaches that are known to work.
This tip also deals with overcoming power problems on the camera.

These are the main user strategies that you can try yourself. If these fail the camera will have to go for service attention unless you are confident about dissasembling and servicing the lens mechanism and troubleshooting the circuit board. Even if this is the case you will need access to special tools and Pentax spare parts.

Hope you get it sorted with the troubleshoot as outined but obviously, if this does not work then a serious component failure has taken place and the solution will neccesitate a service repair.

Thanks for using FixYa. Please remember to leave a vote for the solution.
Repair Help & Product Troubleshooting for Pentax Optio M20 Digital Camera

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