Having problems with your Pentax Optio M20 Digital Camera ?

I have 2 pentax optio m20 cameras purchased at the same time. Both have developed the same problem: hit the on button and it tries to come on, but makes a funny sound, lens moves in and out trying to focus (screen is lit showing focus changing and green mode icon), then the camera shuts off and never gets into picture taking mode. I fixed one of the cameras once by pushing buttons after connecting and disconnecting from the computer (and the camera worked okay for several months), but repeate


Answers :

Your previous diagnostic definitely\015\012 indicates a mechanical problem, once the possibility that a false \015\012sensor signal to the main board as the cause by resetting all functions.\015\012 It is very likely that there is a blockage or a broken internal part \015\012that is preventing the correct positioning of the lens which triggers \015\012the shutdown and error display.

You can try some of the \015\012procedures listed below to fix it yourself. These simple steps have \015\012helped many people restore their cameras to functionality.

The links \015\012below give additional step by step DIY instructions on troubleshooting \015\012and attempting to fix this problem. A Canon camera is used to \015\012demonstrate these procedures but, the lens structure of these compact \015\012cameras is the same so the examples do apply to this unit. These \015\012procedures are effective about 60% of the time. Click on or copy and \015\012paste the links into your browser. Pay special attention to the opening \015\012statement at the first link if there is any chance of warranty repair.

Check this links for additional details that could find in this article link: fixing-lens-error-on-digital-camera.html

Additionally, here is a video of the normal power up sequence of the camera and there \015\012other moethods:
1. Here is the first alternate method
2. Here is the second alternate method

If this tips wont work, I suggest contact you local service. Hope helps.


Hello

Thank you for using FIXYA!!!

This\015\012 is a suggestion. If you do not feel comfortable trying it, you will need to take \015\012the unit to your nearest service centre. Feel free to let me know if you\015\012 need any assistance.

The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by a professional.

Use\015\012\015\012\015\012\015\012\015\012\015\012\015\012 these at own risk as it may further damage the camera.

Firstly ,\015\012 try connecting your ac adapter or usb cable.

Try holding the \015\012shutter button while switching on the camera.

Look at the lens , \015\012and if some of the lens 'circles' is misaligned or not concentric then \015\012try wiggling it (while holding camera lens down).

Try gently \015\012pushing or pulling the lens when it extends but this is risky as it may \015\012cause the lens barrel to slip out of its guidance system.

Another\015\012 way to do this is to place the camera lens down on a hard surface and \015\012then power it up. Be sure to use a soft cloth or something similar as to\015\012 not scratch your lens or casing. Let the lens push the camera up and \015\012down a few times and sometimes the little resistance provided by the \015\012camera is enough to get things going again.

Try hitting your \015\012camera near the lens on the body with the soft tissue on the palm of \015\012your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to \015\012replace the camera.

If it is still under warranty I would suggest\015\012 you take it in before trying any of these steps and remove any \015\012off-brand batteries or accessories as some stores are really fussy about\015\012 warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope\015\012 \015\012the advise is useful. please do not hesitate to let me know if you need \015\012any further assistance. Also, please be so kind to let me know if you \015\012found this helpful.

Regards
Andrea
Repair Help & Product Troubleshooting for Pentax Optio M20 Digital Camera

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