Having problems with your Pentax Optio S5n Digital Camera ?

Dropped camera The camera, approximately 3 years old, was dropped from a sitting position. The zoom lense is extended and will not close. When the on/off button is pressed the small green light to the right on top of the view screen flashes and that is all. I wonder, is it worth trying to get it repaired?


Answers :

Dropped Pentax Optio S5n Digital Camera
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My Answer:
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\015\012I'm afraid the "very big" drop you speak of was more of a camera ended\015\012life - as related to all digital cameras. No matter how much that\015\0123-year old Pentax cost when new.
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\015\012Not all digital cameras are created equal, and if you are an active\015\012sports person, or something close to it whereas your camera is subject\015\012to or exposed to this kind of rough treatment then you might want to\015\012consider doing several things from now on.
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\015\012Unfortunately it sounds like you dislodged the imagining converting\015\012pixel matrix chip and/or the related optical components that convert\015\012the optical picture information into digital information that is\015\012processed to the memory card for storage.
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\015\012You may have even possibly dislodged some PC connectors (printed\015\012circuit board connectors) inside the camera. Not to mention pulsed\015\012servo motor drive components as well.
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\015\012Each camera is different as to how many individual circuit boards they\015\012have inside. Could be 3-4-5 or more. Each is interfaced by a paper thin flat\015\012interface type cable and it's possible that particular board cable\015\012could be damaged as well. Hard to say. Very very complex inside!
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\015\012I've had a few destroyed digital cameras apart myself (that people gave\015\012me to try and fix) - just to see how they were put together, as I knew\015\012they were toast right off the bat in less then 5 mins after looking at\015\012them. If it wasn't bad batteries leaking inside and destroying the\015\012many smaller circuit boards inside, then it was dislodged and broken\015\012parts inside from being dropped.
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\015\012In any case - each digital camera I had apart WAS NOT worth repairing\015\012if taken into an authorized repair dealer or even the main factory\015\012repair outlet. Esp if it is/was a SONY!! Sony anything is really not\015\012worth the repair charges they want today. Totally ridiculous as they\015\012charge you roughly $35-50 today just to even look at whatever is broken\015\012of theirs. Then comes the actual repair cost on top of that. I won't buy anything\015\012of theirs anymore, as they burned me twice before years ago - and twice\015\012was enough....
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\015\012Not so with Olympus and other digital camera makers! That is why all my\015\012cameras today are Olympus because of the GREAT factory warranty or out\015\012of warranty service I received past to present. They are the best in\015\012my books and I have NO TIES AT ALL to them in nay matter or form!
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\015\012One thing I should mention here regarding digital cameras in general, as with all 35mm film cameras as well is this.
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\015\012With digital cameras that cost less then $200 (esp those under $100),\015\012and those that are say 3 to 5 years old already - if they break\015\012internally for whatever reason (ie: batts leaking - worn out drive\015\012motors - dropped camera - water damage - etc) they are considered THROW\015\012AWAY CAMERAS and NOT WORTH FIXING. Plain and simple - all sentimental\015\012attachment aside btw. Always remove and keep the Memory Cards before\015\012throwing out any damaged "beyond repair" camera though. The cards can\015\012always (possibly?) be reused on your next digital camera purchase.
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\015\012With any new camera purchase over $200 it's always an added decision\015\012whether to buy the 2 or 3 year EXTENDED WARRANTY - as related to the\015\012added cost. I know I would have, and I have done so on my $400+ higher\015\012ended Olympus 35mm film camera not only because Olympus builds the best\015\012and are renown for their lens QUALITY worldwide, but because I wanted\015\012the extra PEACE OF MIND knowing an act of God or Mother Nature could\015\012occur at any time. It just made sense to me at that time!
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\015\012As an example - I actually had 2 normal use problems with that 35mm\015\012film camera that were totally covered by that Xtended warranty and one\015\012involved an R&R of the film drive motor assy due to whatever\015\012lubrication related reason it decided to bind up and act sticky as\015\012opposed to normal smooth lens barrel operation, which btw I know would\015\012have been very expensive had it not been covered for FREE!
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SO - for those reasons above (and a few others) you really only\015\012have 2 choices here - not knowing what you paid for your Pentax digital\015\012camera brand new, but knowing it's over 3 years old and only you know\015\012how much use you have on it as well.
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\015\012In either case scenario above - your Pentax camera would have to be\015\012taken\015\012in to a Pentax Fuji factory repair center if you choose to take that\015\012route. If it were me I would first call the factory direct and see if\015\012they offer a Blanket Repair Cost option - worst case scenario (dropped\015\012camera). Then take that quoted option and base it against the actual\015\012cost of that camera when you bought it brand new.
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\015\012If it's even very near, or way over then say 50% of the cost you first\015\012paid for that now broken camera to begin with - I would pass on even a\015\012factory repair and just buy another brand new digital camera. Whether\015\012the same exact model or a newer upgraded model - the latter option\015\012being better from a compatible software viewpoint!
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\015\012I would also ask the Pentax Factory Service Center if they had some\015\012kind of an upgrade option should you decide to take it into their\015\012facility and then they themselves find out it's really unrepairable\015\012cost wise? Sometimes they'll offer you this - sometimes they don't -\015\012doesn't hurt to ask!
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\015\012If they want to charge you anything just to look at it - pass on that\015\012unless they are going to credit you that towards a final repair quote!\015\012In either case GET a quote before any work is started on it. SONY\015\012refuses to do this because they are purely MONEY DRIVEN!! Worst CS Dept\015\012I have ever been to in my life.
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If your camera truly is a total loss then count your losses - lost\015\012- at this point, and go out and just buy\015\012another good quality camera of your choice. Prices have dropped a lot\015\012in the past 4 years. Still buy another camera that uses your same\015\012original camera memory cards if you can (whatever they are), or else\015\012upgrade to an XD memory card camera if\015\012you have to buy all new storage media cards. XD cards are surely\015\012the best I feel - as far as durability & size goes - no doubt about\015\012that part!
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\015\012If you do decide to go with another new camera this time around - buy a\015\012good\015\012quality PADDED case for your camera, and get a good quality " WIDE NECK\015\012STRAP" not only for the camera's safety, but also for support and\015\012comfort when actually using the camera. The price of that better\015\012quality NECK STRAP pays for itself and prevents your camera from\015\012hitting the deck like it did this time around. It's PRICELESS in my\015\012book and the best INVESTMENT anyone could ever make!
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\015\012Those ridiculous flimsy wrist straps are a big\015\012NO NO if you really value any camera of yours. I treat my Olympus C-740\015\012like it was my baby! Literally! Anything you wouldn't do with a real\015\012life human baby - then you wouldn't do with your camera as well. Goes\015\012hand in hand!!
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\015\012My SAMSONITE brand padded nylon camera case that I found at either\015\012TARGET or else FRYS Electronic store cost me less then $12, and it\015\012works just GREAT! Best one I ever found! Holds all my XD memory cards -\015\012up to (6) total - in the original factory plastic snap cases they come in\015\012- all in a separate leather zip up case - plus 2 full sets (8 total) of\015\012Ni-MH rechargeable batts.
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\015\012Even though my $300 C-740 camera only cost me ~$155 with tax - after a\015\01250% store rebate at Office Depot in June of 2005 - I cherish it dearly,\015\012as I waited a long time for the price to drop on it.
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\015\012Just can't be too careful with digital cameras these days.
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\015\012Hope this repair/fix feedback has helped you to make a solid decision\015\012on the next step, as that choice will be yours alone. Sorry - I can't\015\012help you further.
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\015\012Best regards,
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\015\012Frank
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Repair Help & Product Troubleshooting for Pentax Optio S5n Digital Camera

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Dropped Pentax Optio S5n Digital Camera\015\012 My Answer:\015\012\015\012I'm afraid the "very big" drop you speak of was more of a camera ended\015\012life - as related to all digital cameras. No matter how much that\015\0123 ... Pentax Optio S5n Digital Camera

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