Having problems with your Pentax Optio T20 Digital Camera ?

Lens opens, makes strange noise, closes

\015 When you turn on the camera the lens opens makes the startup sound then it makes a strange noise and then it makes two beeps and the lens closes\015\012\015\012\015\012\015\012i can view pictures when its plugged into my computer\302\240\015\012but\015\012i cant make it go into picture mode or video modeI purchased two Pentax Optio T20 cameras from Costco less than two years ago. They both now fail to complete starting. It seems ironic that they both failed with the same start-up problems at the same time?? They both start, the lens opens, then closes with two beeps-what could cause this - and both failed together !! I sent one back to Pentax and they told me it would be $149 to fix each camera by replacing circuit boards. I think they just sent me a form letter. I don't think they opened the camera and checked out the specific problem.\015\012\015\012Tnx Bob\015

Answers :

It is lens mechanism problem and mostly loading gears in lens worn out / exhausted. Complete lens assembly replacement is only solution but cost would be high.\015\012
\015\012Below is image of lens mechanism showing how is loading gear just for reference...\015\012
\015\012d9149a6.jpg
First buy new alkaline batteries and test them, if you put defective batteries on both cameras , that is a possible reason.

Regarding the firmware, there is no known time bomb case, and normally cameras without updates do not have this problem. I am sure that factory customer support will tell you the same. I would rule out this option.

The more likely is a short or a fault inside the camera , when the camera starts up, detects the problem and shut down. this problems are often originated on circuit board, or because of a short to chassy, faulty switch shorting etc.
Also still possible a lens error , but in that case you usually get error message.

A last possibility is that cameras had been exposed to same conditions , and this had damaged both of them.

For example if both camera had been exposed to wet weather, they may have developed oxide formation roughly at the same time, this caused the short and fried both camera.

In any case this is an hardware fault, and the cameras must be taken apart to fix them, even if you do not have to replace the main board.

Find a local repairman and ask a quote for the repair.
Repair Help & Product Troubleshooting for Pentax Optio T20 Digital Camera

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