Having problems with your Polaroid PhotoMax PDC 700 Digital Camera ?

"Connection failed" -- USB connection


\015 My PhotoMAX software gives a "Connection failed" error message when I try to download images from my digital camera to my computer using a USB connection.\015

Answers :

The "Connection failed" error message indicates a communications problem in the USB connection between the camera and the computer. Simply put, the computer cannot find the camera it is being asked to connect with.\015\012\015\012There is usually no single "most likely" reason for the conflict -- it could be a hardware issue as easily as it could be a software issue.\015\012\015\012Fortunately, the most common causes of this error message are also the most easily identified:\015\012\015\012 * Make sure that the computer's operating system is USB compatible.\015\012 Microsoft Windows 95 and NT operating systems are not compatible with USB technology. (In addition, PhotoMAX and PhotoImpression software cannot be installed on Windows NT systems.) If you have an incompatible operating system, you must upgrade to Windows 98, Me or 2000 to use a USB connection. Your computer must also have the appropriate USB connectors.\015\012\015\012 NOTE: This camera cannot make a USB connection with a computer running Windows XP.\015\012\015\012 * Make sure that the camera power is on.\015\012 Follow the camera instructions to turn the camera on. Some cameras conserve battery power by turning off automatically after a few minutes of inactivity. If necessary, install new batteries or connect the camera to AC power (if it has an AC power adapter).\015\012\015\012 * Make sure that the camera is correctly set to access images.\015\012 Make sure the camera is turned on and that its mode dial (if it has one) is correctly set for transferring pictures to the computer. Refer to the camera user guide for more information.\015\012\015\012 * Make sure that the camera cable has not been damaged or become disconnected from the computer.\015\012 Confirm that both of the connectors are firmly attached. Check the cable for breaks, kinks or other defects, and check the connectors for bent or broken pins. If the cable is broken or kinked, obtain a new cable.
Repair Help & Product Troubleshooting for Polaroid PhotoMax PDC 700 Digital Camera

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"Connection failed" -- USB connection


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