Having problems with your Ricoh Caplio R7 Digital Camera ?

Camera lens won't close says error 00000

\015 Turned camers on now lens stuck open. tried charging battery seems charged bt won't shot shut and making a noise\015

Answers :

This is a known problem, they wont easily admit it but we had 2 R6's and an R7 with the exact same issue. If you look on ricoh site they had a firmware patch for the R6 to try and fix this issue but it dis not work.
\015\012
\015\012Lady at ricoh UK admitted there is a design fault with the Ricoh R6 and R7 and she sent me an R8 which has a whole new redesigned mechanism.
\015\012
\015\012Dont let them sell you useless kit, get a replacement free of charge or complain.
Same problem as everyone else and I do believe it's a design flaw. I bought mine in Japan 10/06 and came back to US, used it for 2 months and lens jammed while I was taking photos outside (desert). A wind blew by and easily jammed my lens... Auto focus kept trying to focus on a piece of dust in the lens and eventually got stuck. Sent camera to CRIS camera to fix and they honored my warranty once. I sent my box with instructions and very clean (Like new when bought) and camera was fixed fine but box and instructions came back like it's been crapped on... Couple months later, same problem with jammed lens, and eventually the error message like everyone else. This camera is so fragile, it should only be used inside a clean, non-dusty environment (like inside a lab?) I hope Ricoh US will give me a new R8 too but highly doubt if they'd do anything for me at all... A very nice looking doorstopper for now...
Repair Help & Product Troubleshooting for Ricoh Caplio R7 Digital Camera

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