Having problems with your Sakar Crayola EZ Grip Digital Camera ?

Cant get the pics off the camera with provided software....


\015 I have done everything it asks. It said that it was installed sussessfully, then when I brought the program up and clicked the red download button, nothing cept an error message thjat says to check the troubleshooting section in the manual. That section pretty much tells you to check out this website www.sakarhelp.com, which has provided no help at all for me. It told me to uninstall, and reinstall, which I did with the exact same results. Please help!!! My kids are so upset!!\015

Answers :

I got it to work in windows xp by renaming the DCIM folder on the removable disk that is created for the camera in windows. Then unplugged the camera and powered the camera on. The camera then created a new DCIM folder that the pictures where in. I plugged the USB cord in and windows found the camera. I was able to import the pictures.
I am also having the same problem with my son's camera. I did try the PCCam application and it works just fine, which means that the pc and camera are obviously communicating. I did email Sakar just now as I'm about fed up with this thing. I will keep you posted if I get any response form them that is useful.
\015\012Ryan
Repair Help & Product Troubleshooting for Sakar Crayola EZ Grip Digital Camera

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