Having problems with your Samsung Digital Cameras ?

I can't view my samsung camera remotely. I can view camera locally, I have samsung DVR camera system connect to airport extreme router. please help

Answers :

You will need to input the DDNS setting correctly into the camera\015\012(refer to the manual). Try to download the latest firmware and drivers\015\012for this ur router.... \015\012
\015\012Open all the ports on the router, Look on the camera web access page\015\012under Advanced and then the Network tab for the Http port, RTSP port,\015\012RTP port, RTCP port that are shown. May not need all those ports oped\015\012on your router but after doing this it worked for me remotely.\015\012
\015\012i assume ur using linksys....\015\012
\015\012The IP address for your camera 192.168.x.x is a private IP address, this is only known by your Linksys at home. When your Linksys\015\012connects to your ISP it will get its own IP address assigned, depending\015\012on your ISP you might have a static address (same one each time) or a\015\012dynamic address (can change). Ideally you want to get a static address\015\012from your ISP and configure your Linksys router to Port Forward requests to your camera. You would then use the IP address your Linksys\015\012gets from the ISP at your work, tagged with a port number. Quite\015\012complicated and I've probably confused you loads more now.. But look at\015\012192.168.x.x private ip addresses as internal phone numbers at your\015\012work, if you want to call your accounts you would dial x3345 and you\015\012would get through, go to another building and try to dial and you\015\012obviously wont get them, you would need to dial a longer different\015\012public number, this is the same as IP addresses, you need to find the\015\012public IP of your Linksys\015\012to contact it, once you've got this you then need to tell the Lynksys\015\012where to route your request (Port Forwarding - send request to camera).\015\012If you log onto your Lynksys it will advise in there somewhere the\015\012public IP address it currently has.\015\012
\015\012if its not linksys... still the above holds good for other routers as well...\015\012
\015\012if ur able to remote view with other remote pc you can be sure it's some blocking in the place where ur.... possibly a firewall....\015\012
First off I need the model of the samsung camera. Also what is the model of the router? There is a lot information you need to get this up and running properly. There is a most likely a port that is not open on the router that needs to be used to connect remotely. Once you adjust that setting on your router that should help you. Once I have more information I can assist you further.
Thank you,
Repair Help & Product Troubleshooting for Samsung Digital Cameras

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