Having problems with your Samsung Digital Cameras ?
The lense do not come out - Samsung Digital Cameras
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
My lense is stuck will not come out - Samsung S860 Digital Camera
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed ... Samsung S860 Digital Camera
The lense do not come out - Samsung Digital Cameras
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung Digital Cameras
I have an olympus digital camera fe-170. when i turn on my camera, the lense come out and the LCD screen is black, when i try to turn it off, it doesnt turn off, but after like 10 seconds it turns off by itself. but when it turns off the lense dont go back in?! then when i try to turn it on, its the same thing. when i plug it into the computer, the lense go back in, but when i unplug it from the computer and try to turn it back on again...SAME PROBLEM. i did drop it before, but can i do anything
The lens is bad, needs to be replaced. Maybe purchase camera on ebay with broken LCD but good lens. Replacement can be time extensive. Will need #00 or #000 phillips screwdriver and solder iron. Remove 6 exterior screws+2 inside battery door. Take of ... Olympus FE-170 Digital Camera
My camm! I have an olympus digital camera fe-170. when i turn on my camera, the lense come out and the LCD screen is black, when i try to turn it off, it doesnt turn off, but after like 10 seconds it turns off by itself. but when it turns off the lense dont go back in?! then when i try to turn it on, its the same thing. when i plug it into the computer, the lense go back in, but when i unplug it from the computer and try to turn it back on again...SAME PROBLEM. i did drop it before, but can i do
I think thy will say you, replace lens unit. but lens is very expensive, so we can buy new one camera. I have the same problem, i found focusing lens wheel teeth slipping, no parts available, so i covered a gum coat on the teeth. ... Olympus FE-170 Digital Camera
Samsung camera lense stuck open - Samsung SL620 / PL65 Digital Camera
... Samsung SL620 / PL65 Digital Camera
I own a canon s2 is power shot. Symptoms began with the digital zoom beeping and the screen going blank when invoked to draw an image closer. After a periood of time of avoiding the zoom, the camera lense stuck inside and gave an e18 message when beeping. I could still survey old pics but can't take new pics as the screen is blank and the lense won't come out. The warranty expired 10 months ago, I've tried forced air, changing batteries and mem card and pressing on the lense. The lense is off to
HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Canon PowerShot S2 IS Digital Camera
I have a samsung S630 digital camera, about 2 years old. It seems to have stopped being able to download images onto my laptop. The laptop recently was recently repaired and I'm not sure if they removed some programs... I've tried reinstalling the software on the CD ROM that came with the camera, plus updating Adobe etc, but nothing works - when the camera screen comes up with 'connect to computer', I press 'OK' but then it just goes black and switches off! Any suggestons?
Do what the pros do...use a card reader. ... Samsung S630 Digital Camera
My samsung digital camera L830 does not come on since I plugged my samsung usb cable from my samsung mp3player to connect it to pc. Any ideas? Thanks
First remove the memory card and batteries, then put fresh batteries back in and try it.If that doesn't work, push and hold the 'power' button and the 'play' button at the same time for a \015\012few seconds. ... Samsung Digimax L830 Digital Camera
My Samsung S630 digital camera has or should I say had, recent irreplaceable photographic and video images on it. I viewed the images 2 days ago and they were all there and all ok. I turned the camera on this morning and the message "No Image" has come up. I don't understand how in les than 2 days, the images have mysteriously vanished? The camera has not been in use all weekend. It had brand new batteries installed within the last fortnight. Do you know what has happened and is this a common pr
Do NOT for any reason use the camera again to take pictures. If it has an internal memory, take it out and, if you need to use the camera, replace it with another compatible one.Now if you can either mount the camera as USB disk, or you c ... Samsung Digimax S630 Digital Camera
I have a samsung 860 digital camera ang my problem is the lens... the lens is still retracted even its turned off... before it happened the camera have a low battery.. and when i charged the battery for several hours and i put it on the camera... it works but the shots are blurred and when i turn it off again the lens was still retracted and not coming back... what can i do for this? please help me. tnx
This may be similar to another solution posted. Try heavy duty batteries - I used ACDelco Super Alkaline, but any brand of "heavy duty" AA should work. Make sure battereis are not cold; low temp causes any battery to lose power. If fresh heavy dut ... Samsung S860 Digital Camera
I have a samsung L200 digital camera. It was working fine until my 2 year old little girl decided she needed to play with it. Not sure if she done something or not but now the camera will not work. When I try to turn it on the power button lights up but that is all that happens. The screen does not come on or anything else. Also the lens seems to be stuck and will not go back in. And I also just noticed that the power button will only turn the camera on but will not turn it off. I was trying to
Sounds like she may have dropped it and caused a lens problem. I don't know how much damage you've done so far in attempting to disassemble it but, if you can, put everything back and try the following:\012\012 ... Samsung L200 Digital Camera
Hi I have a Samsung L100 Digital camera. I was using it last night to make a movie, I finished the movie and than viewed the movie when I was done. I pressed the button to turn the camera off, well the lens stayed out and didn't retract and now when I try to turn the camera on the blue light comes on and than it beeps 3 times and turns off. I've checked the battery life and its full, right now I have it charging to see if anything changes >.> but I don't think it will. If you have any input it w
Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Samsung L100 Digital Camera
MY NEW CANON POWER SHOT SX1 IS DIGITAL CAMERA SAYS: LENS ERROR, RESTART CAMERA. THE LENSE WILL NOT COME OUT AND THE CAMERA WILL NOT STAY OWN. I DID CHANGE THE BATTERIES. CAN YOU FIND A SOLUTION FOR THIS PROBLEM? THANKS SO MUCH! NANCY IN TEXAS. email: [email protected]
The error "Lens error, restart camera" can be fixed by zooming in and out quickly a bunch of times. But the problem is that the lens itself won't come out. The book says that there may be sand or dirt in the camera lens and you need to send it to Can ... Canon PowerShot S3 IS Digital Camera
Samsung M110 Digital Camera won't come up on computer
... Samsung M100UWH Digital Camera
My sony cyber-shot 7.2 mega pixels digital camera is NOT working. When i turn it on, it says acess, then the lense comes out and goes back in over and over. After doning that about four times it says "Please turn camera off and then back on again" However when i do this, it just repeats itself. Any idea of what i should do?
... Sony Cyber-Shot DSC-S40 Digital Camera
Len wont come out and won't stay the camera - Samsung Digimax S630 Digital Camera
Try these steps. ... Samsung Digimax S630 Digital Camera
Camera not start and lense not working - Samsung Digimax S600 Digital Camera
Try these procedures. ... Samsung Digimax S600 Digital Camera
My lenses of camera is not opening - Samsung Digital Cameras
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\012\01 ... Samsung Digital Cameras
I have a new Samsung Digital L200 camera. A gift from Radio Shack. I can turn it on, then press the delete button a green light comes on and the camera freezes. It will release when I take the Memory card out and reinsert.. Help
Try to use 2gb memory card i believe 4gb is too big for the camera ... Samsung L200 Digital Camera
Lens want come out when camera is turned on. - Samsung Digimax D53 Digital Camera
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Samsung Digimax D53 Digital Camera
My Sony A350 digital camera with an 18-70mm lense shakes violently for about 5 seconds when powered on and again when turned off. The vibration seems to be coming from the lense area.
I sat in on a Sony DSLR class at National Camera and the instructor said that is a self cleaning mode and not a defect. ... Sony Alpha DSLR-A350K Digital Camera
Lens will not come out when powered on to take picture. Green light omly comes on. Model Samsung S6800 digital camera
Try these procedures. ... Samsung S860 Digital Camera
Need owners manual for samsung tl100 digital camera. Every time I go to the samsung.com site and request manual, it finds it, then msg comes up from IE saying"IE must close now, please save all your work" or something to that effect, then I can't get manual. I was able to get the quick start guide, but not the full manual itself. please help, I've a reunion to attend in 2 days and I can't operate this camera and figure out the settings. Thanks in advance Shirl
You can download the required manual by clicking the link below:\015\012\015\012\015\012http://downloadcente ... Samsung Digital Cameras
I have a P1000 Samsung Digital Camera ? When I take a few shots I can not go back to view them as the Green Status light comes on flashing for Three Four mins locking the camera up and not allowing me to view the shots I have taken !!!
Slow memory card with too many pics on it. Buy faster new mem card or free up card to half empty. ... Digital Cameras
I recently dropped my Samsung es55 digital camera and now the lense will not retract and no image is displayed on the screen. I am also unable to take pictures. However when I go to view pictures on the camera the screen works perfectly. How can this be fixed?
... Digital Cameras