Having problems with your Samsung HZ10W / WB500 Digital Camera ?

Hi,my name is terence harvey.i bought a samsung wb500 three months ago.the telescopic lens is stuck.any idea's


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Samsung HZ10W / WB500 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Hi,my name is terence harvey.i bought a samsung wb500 three months ago.the telescopic lens is stuck.any idea's


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Samsung HZ10W / WB500 Digital Camera

We have a CoolPix L3 that is not very old nor has it been used (and or misused); perhaps 14 months old. Serial No. 30649827. The telescoping lens has tended to get stuck in a closed position. After installing FRESH new batteries, I gently tapped the camera body against my other hand and the lens opened but continued to move in and out. Sometimes it would stay open but not at its maximum position. Furthermore a message was displayed; LENS ERROR.What do you suggest we do. Is it repairable?


The lens has to be unlocked, thereby meanig that we need physically open the camera and check the three rollers which control the lens movement inside the camera. ... Digital Cameras

Lens error I took my camera to the beach but forgot it in the car... when i got home i went to turn it on and it keeps saying lens error and turning off with the lens out..... It worked perfectly before and is only a few months old... any ideas???


Lens error means that something happened to the lens, some kind of damage. You need to send it into repairs. Call them at 800-706-2534 option 2 and tell them what error you have and they will tell you where to send it. :) ... Casio Exilim EX-V7 Digital Camera

I have bought 3 cool pix cameras for my daughter. all three are less then a year old with one only being a few months old and all three have lens problems. i dont know what to do with them or where to take them for exchange . radio shack wont exchange them.


Hi,Under consumer laws they should exchange them or put you in touch with Nikon to send them back for repair.If Radio shack won't help you then get in touch with Nikon here >>>>> ... Nikon COOLPIX L4 Digital Camera

When my digital camera turns on, it zooms in, zooms out, gets blurry then clears up, the lens contracts and then it turns off. I experienced this after a trip to the mountains where it was not dropped in the snow and was only exposed to temperatures of about 45 degrees. I had my camera for only three months when this occurred and it was not subjected to any particular abuse or misuse. Seven months has now passed and I am wondering if you can offer me any advise. I have talked to many people whos


Hello!\015\012\015\012This is sounding like a manufacturers defect of two possible causes, the first being a wiring issue resulting in shortages in which the camera will turn itself off as a failsafe. The other potential issue is there is some ... Kodak EasyShare M883 Digital Camera

'Zoom Error' Hi, I recently bought a Fuji FinePix s3000 Digital Camera. It took amazing pictures the first month or so, but recently I turned the camera on to find 'Zoom Error' across the LCD screen. I am unable to take pictures, and the lens wont Retract. I was hoping there would be a simple solution to this problem rather than a costly repair, seeing as how it was a very nice camera. Any Idea how to fix it?


Oh boy you are not going to like this but this is a problem that all fuji finepix s3000 will have I fixed it myself but only with a ton of patience and knowing what I was doingthe problem is that there is a gear in the lens motor as ... Fuji FinePix S3000 Digital Camera

My alpha 700 the battery was at 32% then the drive stoped working properly the lens would turn a fraction, when the batterys fully charged it seems to work ok the camera is onley three months old


Well if it stops working at 32 % ,were the power of a low percentage is not reaching the full capacity for the camera \015\012\015\012seems like the battery its self is dying at a low percentage like the cells are dying if you get a new ... Digital Cameras

Samsung S1065 digital camera. Won't witch on. Len won't extend, beeps three times, switches off. Any ideas gratefully accepted.


My samsung camera s1065 the lens wont extend when switching on the lens does not extend ,it bleeps 3 times but then closes down ... Gateway DC-M40 Digital Camera

I have sony cybershot dsp 200, and have been using it everyday for 6 months as I'm on a trip.Then yesterday out of the blue the lens sticks in the out position and will not retract I get a message saying turn off and on again but no joy with that.It just moves in and out slightly as if trying to focus makes a buzzing noise then just wont retract.any ideas


Possible bad lens look to alamocamera.com for repair ... Sony Digital Cameras

Hello ! My name is Abraham Choi also I live in Toronto Canada. I bought Camera of Canon PowerShot SX100 this January. Three month ago Zoom Rens dosn't work. Could you tell me how can I get a service on it. My phone number is 416-908-5775 Email: [email protected] I'll wait your response. Thank you.


... Canon Digital Cameras

I have purchased the Star Tracker 127 for Xmas and have no idea how to asseble it. When you read the instuctions has no pictures showing what the part is. Its my first time with a telescope. A picture with the named parts would be good so i know what im doing


There is a large collection of telescope manuals with illustrations at THIS LINK ... Digital Cameras

I have a smasung L830 Digital camera, when I turn it on, the camera screen comes on breifly, it beeps three times, the lens stays in the shut position, and the blue light stays on. I cannot figure out why, it was dropped a month or so ago but has worked since then, now it has just stopped and we go on holiday in 2 days!!!!!!!!!!! any help?


Hi, \015\012\015\012If you've recently dropped the camera you may have lens damage that is causing the camera to shut down. If you haven't dro ... Samsung Digimax L830 Digital Camera

Wierd Antics Hello. My Sony DSC-W5 opens and closes three times when I switch on the power. After this little ceremony it seems to work fine. I get the same open and close action when I switch off the power as well. This has been happening for months now...thankfully the camera still functions but does anyone have an idea how to fix this? or what caused it in the first place? Thanks.


Check your power button or switch, it may need cleaning of contacts... ^_^ ... Sony Cyber-Shot DSC-W5 Digital Camera

Sony DSC-N1 My Sony DSC-N1 Camera is giving me problems.When I turn it on the lens moves in and out three times then I get a display message telling me it cannot access data. Anyone have any idea what might be the problem. Thanks


I had the exact same problem, from reading various different articles it sounded like the problem was lens guide pins being out of position. When the lens was extended when tuned on, I held it open and twisted slightly, a slight click was heard (the ... Sony Cyber-shot DSC-N1 Digital Camera

I have a Samsung L100. Its only a couple of months old and its never been dropped or damaged. When I turn it on, the power button turns blue, the lens opens, then it beeps two or three times and the shuts down - except that the blue light stays on. You can't use it and it you can't turn it off all the way without pulling the battery out. The screen doesn't light up or anything. The camera is totally useless now. I've found a few reviews online that say theirs do the same thing. Is there a


... Digital Cameras

When turned on,lens stays in and screen displays day,month,year format.Any ideas?


There has been a problem with the camera IC.don't try to repair by your own.take it to a authorized sony showroom. ... Sony Cybershot W330 Digital Camera

I've had my T3i for about 18 months. Suddenly, I am getting an Error 01 when using my CANON EFS 55-250 lens which has always worked fine before. Any ideas? Cleaning the contacts has not helped.


Without pulling the error codes I can't give you a firm cause, but the most common reason you get erratic error messages is a failure of the aperture unit in the lens (or sometimes the IS unit). They are connected to the back of the lens circuit boar ... Canon EOS Digital Rebel XS / 1000D IS Digital Camera

Polaroid i735 lens stuck, three beeps and there is no sounds of the camera trying to do anything. The camera was barely 2 months used and never dropped...I have tried rechargeable and new alkaline batteries.


If ur very sure that the battery is fully charged... first we would advice you to change the batteries and see ...... if that doesnt work... the battery contacts may be corroded or bent and hence not making correct contact with the ... Polaroid i735 Digital Camera

Panasonic DMC-FX7 I bought this camera two years ago and I've been very happy with her till last month. Than the pictures begun to fuzzy on the left frame side and finally the camera doesn't focus right on anything. Any ideas? Could it be condensation on the lens?


It could be dirt/smudge creating the fuzzy on the left frame. Try having it professionally cleaned, or I am sure there are products you can buy on the market to do it yourself.eg. a eye glasses cloth. ... Panasonic Lumix DMC-FX7 Digital Camera

I have a nikon n55, It's a wonderful camera. I went to go use my camera today and the focus part of my lens wouldn't turn. I don't know if something happened to it or if it locks. No idea why this happened. Please help. I have only had this camera for a month


Do you have autofocus set on the body? If so, that locks the focus ring on the lens. ... Nikon Digital Cameras

I have a Nikon D80 with an 18-135mmNikkor lens.  It's about two months old.   Yesterday I was outside, on a snowy day,and a couple of times, I pressed the shutter release button and it would not take a picture.  I turned it on and off a couple of times, and my son looked at it and "pressed a couple of buttons", and then it worked.  This happened about three times.  I  wondered if it was because the camera was cold.  However, it was a beautiful wintery day - about 30 degrees.     Tonight, my nie


I suggest pointing the camera to an image which has more contrast as opposed to pointing it into a clear blue sky which has no clouds at all. the AF might have some trouble looking for cue to focus. go manual focusing and see the difference. ... Nikon D80 Digital Camera with 18-135mm Lens

Lens is stuck out, camera makes a three beep noise


I'd say the lens gears are stripped or at least out of alignment. Probably due to dropping it on the lens while extended. The camera will have to be sent to the factory or a factory authorized service center. You can also call the customer service ... Samsung S1070 Digital Camera

Camera was on, working fine. When powering off, telescoping lens did not retract so lens remained extended just a bit with lens cover open. Waited a few minutes, turned it back on and I get the "access" display message then the beeps and (turn power off and back on) message. While off, I have removed the battery, replacing it with a fully charged spare and it still does this. The lens tries to telescope a little bit and retracts a touch, but I can't get the camera out of this mode. Can it be res


Your problem may be due to corrosion on the battery contacts inside the camera\015\012which can prevent the full power of the batteries from flowing into the\015\012camera. Try this free fix before you do anything else: remove the batteries and wip ... Sony Cyber-shot DSC-W55 Digital Camera

Camera won't turn off/on, lens won't retract, beeps three times


Zoom wont retrack saying zoom error ... Samsung Digimax L830 Digital Camera

Canon Powershot A610 digital camera--LCD screen shows icons, but otherwise is blank--there is no visible movement in the lens when I take a picture without flash--have tried setting it on TV setting and taking a picture, then opening the battery cover for a few seconds after waiting 7 seconds or so, but no images on the LCD except the camera's icons--ideas? probably a stuck shutter, or is it still possibly the CCD sensor even though there's no visible movement in the lens? Ideas? Thanks!


Much more likely that it's a stuck shutter, especially for your model camera. How many tries did you give the fix? Some people stated that it took at least 15 repeated tries before the shutter opened:\015\012\015\012\015\012 ... Canon PowerShot A610 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.1664 seconds