Having problems with your Samsung HZ30W Digital Camera ?

My camera is frozen with the lens out and a blank screen. I've tried removing the battery and re-installing and that didn't work. Any idea what might be wrong? Thanks....Joe



Answers :

Fixing a Lens Error on a Digital Camera
\012


\012

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
\012

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
\012

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Repair Help & Product Troubleshooting for Samsung HZ30W Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

My camera is frozen with the lens out and a blank screen. I've tried removing the battery and re-installing and that didn't work. Any idea what might be wrong? Thanks....Joe


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung HZ30W Digital Camera

I have a Kodak dx4530 digital camera; I removed the supplied battery pack and installed AA lithium batteries; the camera worked fine with the factory pack but won't turn on with the new batteries- completely dead. Any ideas? Thanks!


Pls. use rechargeable Batteries (2000 M.Amp or higher).\015\012\015\012\015\012Contact KODAK for a batt. pack:\015\012 ... Kodak EasyShare DX4530 Digital Camera

My Canon EOS Digital Rebel XTI will not automatically focus. The little AF points don't show red to signify it is focusing. The camera just takes a blurry picture. It was working perfectly one minute and the next it wasn't. I tried taking the battery out and the points would turn red a few times then they would quit working again. Please give me an idea what might be wrong. Thanks,


Does the lens have an AF / MF switch on it, if so ensure it is on AF ... Canon Rebel XT / EOS 350D Digital Camera

My R607 BMW camera doesn't turn on. I got fresh new battery in it newly charged but when I try to turn it on nothing happens. It's been sitting unused for probably 2 years or so but it worked then so not much could have happened to it since it has only sat in the drawer. Any ideas what might be wrong? There's no sound, no light, no nothing.


You should reset the camera:\012\012-Hold camera upside down\012-Open battery/card door\012-Remove card\012-Remove battery\012-Make sure A/C power is DISconnected\012-You should see a small hole above and to the right of the battery slot, inser ... HP Photosmart R607 Digital Camera

Fugi Z10 I managed to insert the battery in the wrong direction and is stuck now. Is there a straight forward way to remove or is a job for a specialist? After removing battery, which was inserted wrong way, camera is not working, even though battery is charged.. Would the camera be damaged or should I just buy a new battery?


Buy a new battery matee, i did the same thing, i bought a replacement battery on ebay, works a treat and im guessing half the rice of what you would buy in stores. good luck! ... Fuji FinePix Z10fd Digital Camera

I'm a new user of the D90 (and digital in general), and on my first major trip with it I had problem with the shutter not working. I would take some images, put the camera down without turning it off and move on to the next spot. At the second stop the camera would not work. I'd turn it off, remove the battery, run the lens in and out and eventually it would work again. The message I got was F--, which said that the lens was not installed properly. However the lens was never removed. What's


George,Since you didn't say if this was a "new camera & lens" or if it was a "new to you" camera and lens, or which *exact* lens you have, there are a couple of ways this can work.Nikon lists the following remedy for error ... Nikon D90 Digital Camera with 18-105mm lens

Error message my nikon D -80 is flahing an error message. When i try to take a photograph i hear it cycle, but nothing is taken. The automatic focus does not work. I think i might have turned the camera off by accident while it was writing a photo to my card *sighs* I have tried removing the battery, a new card, remove and replace the lens, remove lens and clean contact, and talking very sweetly to the camrea. Nothing worked and the same messages is displayed when i turn the camera on. Any advic


This may be due to the aperture ring in your lens. Try the following:\015\012\015\0121. Turn off your camera\015\0122. Move the aperture ring clockwise then lock\015\0123. Turn on your camera and try again.\015\012 ... Nikon D80 Digital Camera with 18-135mm Lens

BATTERY I have an older DSC-50 which works great...I bought the new W-170 and they both use the NP-BG1 batteries. I have used the newer battery in the DSC-50 camera and now when I try to use the orignal older battery my camera tells me (For use with compatible battery only) and then shuts down. I can still use the new battery in both cameras. I get the same response from the W-170 with the older battery. Battery has been great and has been holding a good charge... Any ideas? Removed memory stick


When it comes to this matter,If it isn't the snoy battery problem,then it must be the problem of ... Sony Cyber-Shot DSC-W7 Digital Camera

I've just bought a new DSLR Olympus camera and fully charged the battery. The camera switches on when there is no memory card inserted but as soon as I insert a memory card the camera won't switch on. If I remove the card and try to switch the camera on it still won't turn on, I have to remove the battery, put it back in then switch on the camera. Any ideas what's wrong?


If this is a brand new camera, it's supposed to work with no problems. Take it back. ... Olympus Camedia C-350 Digital Camera

Battery charging I recieved the Jazz DV179 as a gift. The battery was already in the camera, but I was told that I would have to charge it. I plugged the Camcorder into the wall and left it for over 24 hrs to charge, but when I remove it from the plug it shuts off. If i plug it back into the wall it comes on so i know the camcorder works. I am not sure on how to proceed next. Is there something wrong with the battery?, does the battry need and external charger before you insert it into the camco


For all the people that had the same problem as i did, which was it not working unless it was on the charger, well your battery was in backwards. ... Jazz DV-179 Digital Camera

Wickedwahine Just today, the directional buttons froze up so that the up/down, left/right arrow buttons no longer work to scroll through pictures nor can I use them to navigate menu items. I removed the battery for 1 min as suggested in troubleshooting but it still didn't work. I also tried to press and hold the control and power button (just a guess) trying to trigger a reset. The directional buttons worked very briefly after that but it might just have been a fluke.


This may be an intermittant on the circuit board or the switch assembly inside of the camera. Was the camera dropped?\015\012\015\012I would not suggest trying to fix this yourself unless you have experience in this type of service and ha ... Sony Cyber-shot DSC-W50 Digital Camera

Sony cybershot 7.2 mega pixels suddenly stopped working, I can see the photos I have taken but can not take new photos, the disply read "Access" then says to power off and on again. I have removed and charged the battery. Removed the memory stick,still nothing, any ideas?


Lens of camera is not being open properly, so it gives "access" message. Try this trick, while puching power up button, tapp the lens or pull upward. Please don't give much force as it can be damaged easily. ... Digital Cameras

Digital camera I bought a camera from walmart in january.It's a sanyo model vpc-503 It just stopped working all of a sudden. I put new batteries in it and it doesn't even turn on. It worked fine then itstarted shutting down in the middle of use. I have no idea whats wrong and i don't have a warrenty and i don't have a lot of money to send it somewhere so please help. if you need more info just ask thanks I have the same problem with my vpc 503 I brought last year it stopped it started dieing of


My cam was doing the same thing....it believe it depends on what type of batteries you use.....at first i tried the cheap dollar batteries (from the dollar store),DIDNT WORK.....Therefore i decided not to be cheap and bought duracell batteries....... ... Digital Cameras

Hi there, I was taking photos with a 3 years old canon ixus 70 and suddenly the screen became black!! from then taking picture was impossible it comes out black too. All the menu buttons work properly, battery is full, sim card is correctly installed, video sound works but no images. This camera hasn't never been dropped and the lens looks pretty good. It doesn't come from the DISP. button because I first thought it was coming from this one but finally not... Any idea, ever heard about that prob


First verify that your camera is actually an SD500 (takes SD cards) and not an S500 (takes CF cards). If your camera is actually an S500, this would probably be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may ... Canon PowerShot SD500 / IXUS 700 Digital Camera

A fully charged new battery is good for only a few pictures. If you remove the battery for a moment, it works again for another few shots. what is wrong?


The battery has run its corse itneeds replacing ... Sony Cyber-shot DSC-W120 Digital Camera

The camera when turned on turns off after 5 seconds. Trying to recharge the battery does not work and installing a new battery does the same thing as the old one. I tried to reset the camera and no change. Any ideas? Is it fried?


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... HP Photosmart R727 Digital Camera

My Panasonic DMC-FX30 is less than a year old and is failing. It won't take a picture, constantly requests to turn the off and back on, and now pretty much freezes up on the screen and won't react to any input other than disconnecting the battery. If I put a fresh charge on the battery, the camera might work for one shot before same behaviors occur. What is wrong?


There could be a few things. One thing is for sure though. If it is less then a year old. Don't waste another second. Have it sent into the manufacturer to be repaired under warranty.www.panasonic.comThanks,Lee ... Panasonic Lumix DMC-FX30 Digital Camera

I found a Pentax 28-90 that was left out in the rain, any chane it might still work, I need to get batteries to see if any functions work, any ideas as how to ck it out, the from lenns has many water spots on it.


Best bet on a digital camera or other electronics (cell phones, PDA's, iPods...etc.) is to take out the batteries, put them under a light bulb (about a foot away from the bulb) and leave them there for a day or so. After this, put the batteries back ... Digital Cameras

My DMC-LX3 got an error message on "remove lens cap and press any button" when the lens cap have already removed!!! i have tried to take out the battery & sdhc then reload them but the camera didnt work!!!! did the lens got stuck?? help!!!!


Lens probably does not extend or retract because of debris or a misaligned gear box. The\012lens can in about 50% of the cases be repaired without having to replace it. Try to\012return to manufacturer first. If you're out of warranty, there are\012t ... Panasonic Lumix DMC-LX3 Digital Camera

Broken? I got My DXG-305V a few weeks ago, and it acting wierd. I plugged it into my computer to get a few pictures off, then I safely removed it, and tried to turn it on, but it wouldn't. The little power light will turn green for a second and then turn red. I have changed the batteries, tried removing the memory card, and tried plugging it back into the computer, but nothing will work. Does anyone know what is wrong?


Have a look in the battery compartment to see if the connections for the battery is not connecting with one of the batteries, i had a camera that stop that stop working on batteries but ok with the mains. ... DXG Technology DXG-305V Digital Camera

Hi I have a Sony DSC-H2 Digital camera which i bought in 2005.I used it few times at special occations and i kept it safetly after removing the batteries.The batteries i was using was SOny Nickel Nh1 rechargable .But now even after recharging the camera is not starting .So i used another battery ,the camera did start but it just shut off almost immediately . I am getting worried .is there something wrong with the camera ?If so what might it be ? thanks


Some time battery connector a camera get oxidize please check it if it is clean it hope your problem will solve ... Sony Cyber-shot DSC-H2 Digital Camera

The camcorder keeps saying e06 remove battery and replace unit in safe guard mode i have done all this but still not working any ideas welcome thanks


Hi there,Try the following. \015\012\015\012Take out the battery. \015\012Tap strongly on the casing of camera near the\015\012recording head. \015\012Replace the batt ... Digital Cameras

Vivitar 3615 I have a Vivitar 3615 camera and when I tried to turn it on a red light flashes and I have no function of the camera nothing works. I tried a new set of batteries and the same red light continues to flash any ideas on what could be wrong? Thanks Chris


... Vivitar ViviCam 3615 Digital Camera

I have a canon powershot A470 and it fell in water. after i removed the card and batteries of which still worked and neither were wet, i let the camera dry for a couple of days. it has turned on since and the screen would come on and show me the pics on the card but it kept turning itself off and the zoom lense would go in and out on it's own. now, i can't get the camera to turn on and the zoom lense it stuck. any ideas??? or should i call it a wash. i really love this camera!!! Theresa


I submerged my powershot for a couple of seconds. it did get completely wet. it was acting very strangely: the lcd wasn't working, the little orange light on the front kept flashing, and it took a few tries for the lens to extend.then ... Canon PowerShot A470 Digital Camera

I have same problem with my 40D. Push the shutter button and it switches off. Have to remove the bettery for it to switch on again several times but still doesn't working. When I put battery back in the camera the access lamp blinks even though power switch is off. Any ideas??


... Canon EOS 40D Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3176 seconds