Having problems with your Samsung L100 Digital Camera ?

Windows doesn's recognize camera, device manager says no driver

\015 I installed the driver for my new samsung L100 digital camera on my daughter's computer and was able to connect via USB just fine. On my computer the driver installation completed but windows xp professional doesn't recognize the device. In device manager the device is also not recognized and properties states no driver installed. In check-it diagnostics it states the device failed renumeration. I uninstalled and reinstalled the driver several times. The card reader in the same USB port connects fine.\015

Answers :

Hi -
\015\012Have you tried another USB port? Sometimes, they can act goofy.
Also be sure your anti-virus isn't blocking any part of the installation.
\015\012Here is a link to the Samsung troubleshooting guide for your camera.
You can probably download the most recent driver from that website as well.
Perhaps they have a better or newer version than what came prepackaged
\015\012with the camera (just because a camera is a new purchase does not mean
\015\012the software it came with is the most updated).
\015\012I run WinXP home edition, so I am not familiar if there are any differences in the professional version regarding software installation....
\015\012Good luck!
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