Having problems with your Samsung L73 Digital Camera ?

Lense is stuck open and will not close. removing battery will not help


Answers :

Fixing a Lens Error on a Digital Camera
\015\012
\015\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\015\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\015\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\015\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\015\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\015\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\015\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\015\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\015\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\015\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\015\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\015\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\015\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Samsung L73 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lense is stuck open and will not close. removing battery will not help


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Samsung L73 Digital Camera

Olympus D-600L Lense tries to open & shutter won't work. Firstly, Batteries are properly charged. The Zoom works, the SLR viewer is closed. When holding down the button it sounds like the camera wants to activate the shutter. I tried to remove the case but even after removing all the screws I still could not loosen the case. Any help would be appreciated.


... Olympus D-600L Digital Camera

Sony Digital Still Camera DSC-P100/P120 I ran my camera till battery ran dry. Camera lense remained protruded. After recharging, the acess flash came on asking me to awitch off power and restart my camera. This I did but lense will not retract when closing down. The camera charges up ok and I have tried removing battery to solve problem to no avail. Any suggestions. I am considering taking a screwdriver to it to remove back of camera. Please help. Kindes regards John Burleigh, Scotland


HI there,There is definitely some risk here, so take care when conducting the following fixes.\015\012\015\012Repeatedly tap the padded/rubber usb cover on a hard surface with th ... Digital Cameras

Lense Issue When I turn on the camera the lense started to move out and then got stuck. How when you turn it on it just trys to adjust the lense but again it is stuck. I am required to remove the batteries to get it to shut off. I was going ot open the case but three of the screws requires a nice special allen wrench, but guess what, they did not provide it. Any ideas where I can score one?


Does the screw you need to remove look like a triangle with 3 points? if it does i had the same problem! went to all kinds of repair stores looking for one, turns out that is a manufacturer only tool so that we cant repair them and we have to have th ... Fuji FinePix S3000 Digital Camera

I PoweShot SD1300 Is that is less than a year old. The lense is stuck open and I get an error message saying Lens Error Will Shut Down Automatically - Restart Camera. I've tried to restart and even removed the battery but the lense remains stuck. Please advise. Thank you - Paul Murakami


HelloThank you for using FIXYA!!!This\012 is a suggestion. If you do not feel comfortable trying it, ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

How to hard resent samsung Digimax V5? My sister tried to charge my camera for my mother to use. She plugged the charger for the rechargable battery pack straight into my camera with no battery in the camera - it wasn't plugged in for long but the damage is done. Camera switches on and immediately off again lense currently stuck open. I have tried removing the battery pack the memory card etc etc... Someone suggested a hard reset... Any suggestions please?


... Digital Cameras

My camera turns on by itself even with the slide in front in the closed position. The screen then shows the warning that the lens cover is closed. When I open and reclose the lens cover in 10 or so seconds the camera turns itself back on and repeats with the lens cover closed warning. The only way for me to turn the camera off at this point is to remove the battery. Help!


Most likely some dirt, dust, or other particle is jamming the lens opening gears. You can try to spray some compressed air into the lens assembly, hopefully dislodging whatever is obstructing the lens cover. If this doesn't work, the camera wil ... Sony Cyber-shot DSC-T77 Digital Camera

Kodak m1033 lenses stuck 'open'. Camera won't power on, just beeps and turns off when powered on. Camera froze when zoomed out max, removed batteries and now camera is stuck.


Hi, ... Kodak EasyShare M1033 Digital Camera

Waterproof Can you please help me, I used my olympus 720sw in under water but not exceed to the limit of 3meters but then after a while i heard some sound inside my cam I immediately goes up to the beach and remove the battery and i let it dry then i put the battery back in sound came back again..the camera open and close it looked like its grounded..


Yeah i was in Hong Kong and i was having a good time and my camera fell in a cup of beer ever since, it has the same symptoms mentioned above! i have washed it in my pants, its been dropped in snow, tumbled half way down a mountain but one cup of bee ... Olympus Stylus 720 SW Digital Camera

Dropped approx. 3 feet onto carpet. Camera was on and lense extended. It would power up, get into capture mode and flash "sensitivity" and a green light LLC. After about 50 on & Off's the camera turns on but doesn't come out of playback. I have to open the battery compartment and close it then when I turn it on it will go into capture mode. When I take a picture it is washed out with lots of little vertical lines. Did the lense get knocked out of whack? Can I reset this? Any help will be ap


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Pentax Optio M20 Digital Camera

I have easyshare Z1275 and once I printed pictures on my printer, thezoom lense will not close down and I can't turn it on, even if the battery is removed, it won't shut down. Help. I love this camera,


Hi there..sounds like there might be some technical problem. did you drop the camera? whatever it is, the camera might have gotten a shock and has stopped functioning. Take it to the repair shop and have them check it. ... Kodak EasyShare Z1275 Digital Camera

My camera is all messed up It's a Pentax Optio Z10. When I turn it on it is stuck in "Green Mode" then after a few seconds, turns off. If I press the "Playback" button it will come on and I can review pictures, but can't take new ones. When I close the slider the power stays on. I have to remove battery to shut it down. Looks like lots of other people have had this problem but I haven't seen one good solution . Please help


Hi,The problem you describe indicates that inner switch mechanism is broken that's why the camera turns off. You need to replace the inner switch so it will work properly. You need to take to near by the service center to get it rep ... Pentax Optio Z10 Digital Camera

Fujifilm 10.2 mega pixels digital camera w/SR Auto Scene Recongnition 2.7 LCD. The batteries were dying, we put others in and it won't turn on. We plugged it into the DC outlet (still won't turn on). Connected it to the computer, it won't turn on. (you have to turn it on in order for the computer to recognize it, I think) Anyway why won't it turn on? The lens is stuck in the open position and we just wanted to get enought power to it to close the lens. Can you help?


Maybe the problem is the kind of batterys, change another brand an try remember you need a nikkel batterys ... Digital Cameras

Kodak M1093 The lens is stuck open and it will not power on. Blue power light comes on. There is no display. Battery is fully charged. I removed battery and SD card and pushed power button twice. Used on USB cable for power. Tried a different SD card. Same results. (lens is stuck open and it will not power on)


... Kodak EasyShare M1093 IS Digital Camera

My camera is not opening its shots down without closing the lens and its display low battery. but when i changed battery it is still not opening and it only display sanyo then will close again but still the lens stuck. what will i do?


If the\015\012 lenses are blocked would need to take isopropyl alcohol and try to \015\012clean the lens.hen let him about an hour and start it ... Digital Cameras

Card cover open appears on screen despite it being closed. Tried removing card and battery replacting and powering on. No luck


The problem you are describing is a problem with teh sensor in side the card cover door. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.\015\012\015\012 ... Olympus Camedia C-765 Digital Camera

I HAVE A CANNON POWER SHOT A520. THE ZOOM ON THE CARERIA WAS OPEN. I DROPPED IT AND THE ZOOM WENT INTO THE CAMERIA. NOW THE ZOOM DOES NOT OPEN ANY MORE. THE LENSE DOES NOT WORK EITHER. THE LENSE IS OPEN AND DOES NOT CLOSE. I GET NO POWER ON THE ZOOM. CAN YOU HELP ME


Hi.\015\012\015\012Lens damage of this kind can only be fixed by a technician.\015\012\015\012Please keep us updated on your problem.\015\012\015\012Here Canon Contact: ... Digital Cameras

Pentax Optio 555 Digital Camera. Once I have taken a couple of photos in a row, the camera continually flashes red & green. Like it is continually thinking. I cannot then even get the camera to shut down eithout removing the battery or just leaving it until it times itself out. If i remove the battery, I still have to turn it on & then off again to get the lense to retract. Can you help to solve this problem. It does it no matter what the charge in the battery is like. Full or half used.


Hello ... Digital Cameras

Protective lense shutter is stuck partially closed, causing black corners in the photos. How do I fix this, or remove the shutter completely?


This blog post outlines repair procedures for stuck lens covers. An A400 is used as an example. But for the A610, you might want to extend your zoom all the way out before removing the camera's batteries. Note that the A610 has four shutter leaves i ... Canon PowerShot A610 Digital Camera

I recently bought a Leica Dlux. It arrived well packaged and had not been damaged in transit. I noticed 4 screws missing around the body and on switching on a "system error" sign displayed. I recharged battery and after a while it operated normaly and I got my first shots. However on switching off the lens cover would open and close 4 times before finally closing! I had the scrws replaced and now find "system error" back and the battery will not eject. I am not sure if I should remove screws ag


Send it back for the capacitor in the main circuit will not hold enough voltage to operate th is camera correctly ... Digital Cameras

I have a ge A TWELVE HUNDRED THIRTY camera. The lens got stuck open and I gently closed it because it was not turning on despite the fact that I put new batterys in it. Once closed it still doesn't open. Is there a way to reset the camera to make it turn on or is there a way of turning it on?


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... General Electric A1230 Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Canon PowerShot SD1000 Digital Camera

I am having power supply and lens problem with a canon sd1000 digital camera. its not working with the battery inside and the lens got stuck and was not closing and now it is open but the camera is off and the lens is also extended the battery is fully charged and functional but still is not powering the camera back on. i currtently took the outer casing off and attempting to navigate through the boards looking for a solution to the power supply and then the lens error of bein stuck problems.


This is a mechanical fault and would only be repaired through servicing. You should be able to get it repaired under warranty or a camera centre. If the costs are too high it may just be worth replacing the camera. ... Digital Cameras

Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.


You are right it has defective mechanism,  a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera

I dropped my Panasonic Lumix DMC Fz7 camera and it landed on the lense while open. now it's jammed and won't open or close. when I turn it on I get the message "remove lens cap and press arrow button" even though the lense cap is not on.


... Panasonic Lumix DMC-FZ7 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3261 seconds