Having problems with your Samsung L74 Wide Digital Camera ?
My L74 wide camera caught a bit of sand while in a jacket pocket and now when i try to turn it on the lens are jammed.
Is there a way to unscrew thelens and get it clean at home?
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
My L74 wide camera caught a bit of sand while in a jacket pocket and now when i try to turn it on the lens are jammed. Is there a way to unscrew thelens and get it clean at home?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Samsung L74 Wide Digital Camera
My Canon PowerShot SD850 IS has a lens that is stuck in the extended position. I get a screen that says lens error, restart camera, but when I try to connect to the software, I get a screen on the computer telling me the computer cannot detect the camera. Battery is freshly charged, and I get the little yellow bird picture on the camera when I turn it on. It beeps about 4 times, and then turns off. Is there a safe way to get the lens to retract?
Don't play around with that lens, you can do more damage to the camera and focus with some of the stuff people tell you to try. Your camera just needs to be serviced and you'll be working great again. The shop that specializes in service for the powe ... Canon PowerShot SD850 IS Digital Camera
I just bought the camera rebel xsi 3 month ago ,my problem is when I take a picture I get an err 01 it said . communication between the camera and the lens is faulty clean the lens ,,but i clean it so many times its still get the same err...but when I twist the lens half way it work but the picture s not clear what I do ??? thank you
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\012\012\012\ ... Canon EOS Rebel XSi Digital Camera
A drink was spilled on my camera and now when I turn it on it takes a while for the lens to open all the way. Sometimes I have to force it open. It still will take pictures but if I try to zoom in too much it will freak out and say lens error. Also when i turn it off the lens covers are stuck and will not close. is ther a safe way to clean it?
Try using an electronics cleaner on the camera to dissolve and wash away any of the spilled drink. CLICK HERE for link for cleaners. Hopefully this will he ... Kodak EasyShare M853 Digital Camera
Is there any way I can get my camera back to normal! I turned it on and it said "focus error". When I shut it off to see if it would start over correctly it would not close the lens. I turned it on and the lens closed and then opened again and wouldn't focus. I turned it off and the lens won't shut. How weird is that? It obviously is capable of opening and closing but seems to be reversed and makes a funny noise when it can't shut at the right time. Can I wiggle or giggle something? I bo
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to g ... Digital Cameras
Lens Error Once I turn on my camera, I get the regular screen mode and before I can take a picture it says lens error and turns off the camera. The lens comes out all the way once turned on and retracts once it shuts down.
Try the procedures in this tip. ... Pentax Optio 60 Digital Camera
Lens problems I recently purchased a Kodak Z7590. I have only used it a couple times. My daughter set it on the couch (still on). When I sat down beside of it the camera slid down behind the cushion. I didn't notice it till I stood up. Now the lens will not retract. The lens appears to be extended all the way and has a slight tilt to it. When it is turned on it sounds like it is trying to work, same when it's turned off. I tried to twist the lens as it was powering on and off to get it t
This is a simple fix. Take the lens and with slight pressure, pens the lens until it's straight. It will make a clicking sounds and lens is lined up and will retract. ... Kodak EasyShare Z7590 Digital Camera
Sony DSC-S500 My camera is 10 months old. It's been working perfectly up until today. When I turn it on the lens closes. When I turn it off the lens opens. When I can get the lens to open half way as soon as I push the zoom button it closes. It's kind of like the lens is stuck. I've tried replacing batteries, I wasn't sure what else to do.
You are right it has defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes ... Sony Cyber-Shot DSC-S40 Digital Camera
When I try to turn the camera on, the lens will not go all the way in or all the way out and it' a bit cockeye and I get an error code for a quick second but the erroro code doesn'tstay on long enough
Hi,\015\012when the lens can't trace or retrace it is impossible the get a save system reset.\015\012Probably your lensunit is stuck.\015\012If Kodak can't give you an proforma invoice Rotronica in the Netherlands can fix it for you ... Kodak Easyshare M753 Digital Camera
The battery died during the summer... so the lens were left sticking out instead of going back in. it stayed that way for 2 months because i left it at my sister's house. when i got it back, it was still out and i got batteries and turned it on. when i turned it on, it went in halfway and when i turned it off it came out fully, the zoom wont go far either. how can i get it to go back all the way in. its stuck. dont know why
Purchase an alkaline battery and replace with the old one, power up, wait for some time, select slideshow option, then back to camera view then power down..wait for 1 minute, power up again test your zooming results, if it is working well then all is ... Samsung Digimax S630 Digital Camera
I have a lens error the lens is stuck out and there seems to be no way to get it back and when i turn the camera on it says lens error and turns off
I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/ ... Canon PowerShot SD700 IS Digital ELPH / IXUS 800 Digital Camera
When I turn on my Panasonic DMC-FX55 the lens comes out fine and the screen displays for 2 seconds then goes blank except for the message 'Turn off then on again' - which doesn't work. The only way to get the lens to retract is to select 'Playback' - tun off then on . The playback mode works fine and after 10 econds the lens returns to closed position. Is their a combination of buttons that reset the camera??
... Panasonic Lumix DMC-FX55K Digital Camera
Lumix dmc-lz5 When i turn the camera on it lets me take 1 or 2 pics but then says turn cam off and then on. it will let me take 1 pic but then says it again. i read 1 solution to this prob which was to take it back to the shop, is there any other way of getting this problem fixed as i have had my camera for over a year but havnt really used it too much?? is getting it cleaned possibly an idea or do i need a new cam??? thanx sue
Cleaned is not the problem. Most of the time it is poor battery. Just becuase the battery says it is charged means nothing. These cameras take a great deal of power compared to other AA devices. ... Panasonic Lumix DMC-LZ5 Digital Camera
Lens error when i turn on my camara it says lens error 1110043 how do i fix that do i have to take it to get repaireed... i cleaned it out and got no differance when i turned it back on can you help me
Try these procedures. ... Kodak Easyshare C813 Digital Camera
Lens error When I turned on the camera it had on the screen Lens error and was vibrating when it turned on. The only way I could shut off the camera was to take out the battery. After a few hours, the camera is now working. But, I do not want this to happen again. Why did I get that error?
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Nikon COOLPIX S10 Digital Camera
When I turn on my Panasonic DMC-FX55 the lens comes out fine and the screen displays for 2 seconds but doesn't focus, it then goes blank except for the message 'Turn off then on again' - which doesn't work. The only way to get the lens to retract is to select 'Playback' - tun off then on, sometimes twice. The playback mode works fine.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\01 ... Panasonic Lumix DMC-FX55K Digital Camera
I have a Canon Power Shot SX120 IS camera. I turned it on and the lens open a portion of the way and I got an error message that say, "Lens Error Restart Camera". I put fresh batteries in it this morning and have only taken about 10 pic's. I turned the camera off and removed the batteries then replaced with new ones but I still get same message. Please advise if you can.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Canon PowerShot SX100 IS Digital Camera
Lens problem Hi. I have an Olympus FE-190 digital camera. not sure what happened, but now there is a problem with the lens. when i turn on the camera, the lens extends, retracts, several times (trying to find "home" I think). Image on the display screen is blurry. it WILL take a very blurry picture. there is a faint 'ratcheting" sound when the lens is fully extended. is there a way to 're-set" or calibrate the lens extension setting or focus? thanks very much for your assistance.
Take it to Best Buy for repair. ... Olympus FE-190 Digital Camera
Casio EX-S500 Lens error. when i turn the camera on i get a grinding sound and the lens only comes out part of the way. from what i understand the gears in the lens must be stripped. does anyone have a diagram or steps of how to remove the lens set up so that i can replace it?
Remove the Back and front covers, then use a small flathead screwdriver to release the 2 hinges that hole the lens assy down; then unlatch the 2 ribbons cables. Now you can install the new lens assy. If you're not going to use the "old lens assy, can ... Casio Exilim EX-S500 Digital Camera
Zoom Error Just bought an Olympus SP550 Ultra Zoom for my daughter. In less than 24 hours the cam developed a problem. When she turns it on, the zoom lens goes part way out, a message "zoom error" shows on the screen, and it powers itself off. We thought it might just be the batteries, but new ones didn't help. Similar problem with SP-560UZ On power up lens clicks & sticks when zooms out. Then get "zoom error" & powers off. Tried new batteries, helping lens out. Leaving batteries out. Could not
I think a grain of sand was blocking the zoom tubes. This will not work if the camera has been dropped & the zoom apparatus is bent. It is entirely at your own risk & may invalidate any guarantee but they may charge anyway if you have got san ... Digital Cameras
I have a EX-S600 Casio. When I turn it on the lens pops out, I get 3 audible beeps, hear some grinding and then the lens retracts and the camera shuts off, it all takes about about 6 to 7 seconds. I've removed the battery, SD card, cleaned the pop out lens and nothing seems to work. HELP!!!
If you hear a grinding then it's toast. Any issue with the mechanism would cost more to have repaired than replaced. This usually happens as a result of the lens being bumped while open or opened in a bag. Or, a contaminate such as sand inside the bo ... Casio Exilim EX-S600 Digital Camera
My lens is stuck part way open so my camera will not turn on it says lens error shutting down. Is there anything to do to reset the camera or get the lens to close.
Try the procedures in this tip. ... Canon PowerShot SD1100 IS Digital Camera
The lens won't come all the way out- it makes clicking noises like it wants to and kind of bounces it but doesn't come out the rest of the way. If I push the zoom button over and gently twist, it will come out all the way. Once I turn the camera off and back on it gets stuck again. (I don't know for sure the model #- I don't have it with me right now but I got it about 3 years ago.)
Try the steps in this tip. ... Sony Cyber-shot DSC-W50 Digital Camera
When i power up my casio the lens makes a clicking noise and doesnt extend all the way out if i zoom out the lens does come out but the focus is poor and i get a lens error message and the camera turns itself off.
Try these procedures. ... Casio EXILIM Card EX-S770 Digital Camera
When I try to turn on my camera, the lens won't open all the way and it says "lens error." I have found out that there are sand particles in the cracks of the lens, so how do I get them out?
This is a major stripdown and clean, not reaaly a DIY job sorry ... Nikon COOLPIX S200 Digital Camera