Having problems with your Sanyo VPC-E760 Digital Camera ?

My lens won't go in and i'm getting error 22 when I view my pictures. If i try to take a picture I get lens error 12 and lens error 25. What does this mean?


Answers :

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.

Use\012\012\012\012\012\012\012 these at own risk as it may further damage the camera.

Firstly ,\012 try connecting your ac adapter or usb cable.

Try holding the \012shutter button while switching on the camera.

Look at the lens , \012and if some of the lens 'circles' is misaligned or not concentric then \012try wiggling it (while holding camera lens down).

Try gently \012pushing or pulling the lens when it extends but this is risky as it may \012cause the lens barrel to slip out of its guidance system.

Another\012 way to do this is to place the camera lens down on a hard surface and \012then power it up. Be sure to use a soft cloth or something similar as to\012 not scratch your lens or casing. Let the lens push the camera up and \012down a few times and sometimes the little resistance provided by the \012camera is enough to get things going again.

Try hitting your \012camera near the lens on the body with the soft tissue on the palm of \012your hand.

Other than that , I would take the camera to a repair \012center for a evaluation to see if it would cost more to repair than to \012replace the camera.

If it is still under warranty I would suggest\012 you take it in before trying any of these steps and remove any \012off-brand batteries or accessories as some stores are really fussy about\012 warranty repairs on camera's with non-brand accessories.

Hope \012the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea
Lens probably does not extend or retract because of debris or a misaligned gear box. The\012lens can in about 50% of the cases be repaired without having to replace it. Try to\012return to manufacturer first. If you're out of warranty, there are\012third party place that fix them such as camera lens repairs. If you want to do it yourself, there are also free camera repair guide websites that show you how to replace the lens, the replacement part is usually available on ebay.
Repair Help & Product Troubleshooting for Sanyo VPC-E760 Digital Camera

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