Having problems with your Sanyo Xacti VPC-CG9 Digital Camera ?

I can't view videos from my CG9 on my pc

\015 I got a CG9 for Chistmas. I have taken photos and videos, but I can only view the stills on my computer. The manual states that plugging the camera in to the USB port will open a window so I can log onto a Sanyo website to get video software, but when I plug in this option is not shown.\015

Answers :

To get to the Sanyo website to download software, you must turn off the camera, remove the memory card, plug in the usb to the camera and the computer, and then turn on the camera. Then, if you tell the camera to act as a Card Reader, it will load up the link for the website.

I don't have the camera myself anymore, and the only Sanyo CG9 Support Website I can find doesn't provide links to video software, only free software. Good Luck!
I had the same problem. I tried any number of solutions but the one that worked was to get a USB 2.0 port on my computer - evidently the USB ports that came in my computer (5-6 yrs ago) weren't USB 2.0. After I bought and installed a USB 2.0 PCI Host Adapter ($35 at Best Buy), it worked like a charm.
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