Having problems with your Sanyo Xacti VPCS1275 Digital Camera ?

Camera fell error reads 0x0211 lens will not extend and camera shuts its self off


Answers :

Fixing a Lens Error on a Digital Camera
\012
\012This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
\012The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
\012A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
\012Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
\012The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
\012Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
\012Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
\012Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
\012Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
\012Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
\012Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
\012Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
\012Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Repair Help & Product Troubleshooting for Sanyo Xacti VPCS1275 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Camera fell error reads 0x0211 lens will not extend and camera shuts its self off


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Sanyo Xacti VPCS1275 Digital Camera

Lens error My daughtor droped a Canon PowerShot A570 IS on the floor an now its broken: Lens remains extended and open, at switching-on the Error "lens error, restart camera" apeares on the LCD Screen, the Lens moves a little bit, and the camera shuts off after some seconds. Any Advise how to self repair it? Regards Peter


Hello folks,\015\012\015\012I hate to be the bearer or bad tidings but you have all suffered from what is probably the number one affliction of digital cameras - the deadly child drop :-(\015\012\015\012In almost all cases the ... Canon PowerShot A570 IS Digital Camera

Zoom error Today after using my camera for awhile the back screen displayed "zoom error" and a little sound whirled. Then the camera shut off by itself. I turned it on and off a couple of times, but without success. The lens is extended and will not withdraw back into the camera. I have taken out the batteries and re-inserted them. Finally, I gently pushed the lenses back to the body of the camera (as they seemed to be trying to go back to the camera), I am still getting the zoom error reading a


You may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve t ... Olympus Camedia C-350 Digital Camera

I have had my Kodak Easyshare C330 since December 2005. When the camera tries to extend the lens, it does it very slightly. This is then followed by "lens error: 14" and the camera then shuts off. I have had the problem before this summer, more often when I'm at the beach and it seemed to fix its self. Last night my camera worked, but it wouldn't zoom in or out. Well, earlier today I was at beach and I tried to zoom in and out and my camera wouldn't allow me to once again. It was then followed b


You have 1-2 years warranty on your camera (depending on which country you bought the camera in).\015\012\015\012KODAK recommends a repair for this error code.\015\012\015\012An Out of Warranty repair for this model for this f ... Kodak EasyShare V550 Digital Camera

Lens error Hi My Powershot SD4000IS developed a problem after taking it out 4 wheeling.(in a bag, semi protected) a few days later, the lens front cover would not open all the way and I got a black shadow on top and bottom of the picture. Then I took several pictures that are normal and finally the lens will not extend any more and I get a note on the screen that reads : Lens error Will shut down automatically Restart Camera. What could be the problem, could it be dust??


It could be dust, or it could be other things. \012Try the procedure in this tip. ... Canon SD4000 IS IXUS 300 HS Digital Camera

When turning on the camera I hear four chimes and then the screen reads "zoom error" and then the lens retracts and the camera shuts down. When the lens is extending it sounds like some gears are not meshing correctly and I can feel some vibration.


Hi,Here is a tip that I wrote about How toget a Digital Camera Lens to work againSteps toRepair a Digital Camera Lens\012heatman101 ... Olympus SP-550 UZ Digital Camera

Lens error When I first power on my camera, it tells me to retry power on. When I do, it says lens error and shuts down. The lens will extend and then close before the power shuts off, however it does not close fully. The protective shutter on the lens doesn't close completely. I have tried removing the battery and letting the camera sit for awhile hoping that the camera will reset, however this has been of no help.


Maybe the lens is stuck. ... Casio Exilim Zoom EX-Z80 Digital Camera

Camera fell off chair. turns on but after a few seconds shuts down with display reading; lens error 0x0211. the lens wont go back in. !!! help, please. its new


See Lens Error ... Pentax Optio E70 Digital Camera

I have a cannon camera, my boyfriend dropped it with the lens extended and now whenever I try to turn it on I get a message saying that there is a lens error and the camera will shut down. I have tried a couple of answers on this website, but most have to do with a lens that is stuck out, mine will still retract back and forth if you smack it on your hand. My problem is when you power it off and back on the error shows up and the lens will not extend then. Any suggestions are greatly appreciate


... Canon PowerShot SD1300 IS IXUS 105 Digital Camera

Lens error Lens is fully retracted. At power on there is motor noise and clicking but the lens does not extend. Screen reports "lens error" and the camera shuts down. Can the camera be partially dismantled to release the lens or is this a full repair job?


Try the procedures in this tip before taking the camera in for repairs. ... Canon PowerShot S95 Digital Camera

Lens error my lens is stuck open and the camera won't work my camera fell and the lens stayed stuck and it reads lens error.... it turn it on and it turns off by itself.....i can still see the pictures i took... what can i do???


Ave you tried replacing the batteries with new, fully charged ones? when the battery is low the lens will just stay out because there isn't enough juice for it to retract, but you can still browse your photographs beacuse it uses less power. ... Casio Exilim EX-Z750 Digital Camera

Lens error The camera is functioning okay in all ways,(viewing photos, and all menus) except that when I want to take a picture, the lens won't open and the LCD reads LENS ERROR, and automatically shuts off. The camera wasn't dropped or abused in any way. One night it worked the next morning it didn't.


Does it stay when you turn it off and back on again?\015\012\015\012These cameras have a function that shuts the camera down when there's a mechanical obstruction to the lens extension, It shuts it down to prevent more serious damage to the mechanism ... Casio Exilim EX-Z4U Digital Camera

Lens error When I turn my camera on an error message reading, "Lens error, restart camera" appears. And then it shuts itself off. What do I do?


Hey Wiggs12485,\015\012 This error message appears when the camera detects a problem with the lens when it's turned on. This is often caused by the user pressing on the lens when it is trying to extend, or the camera ... Canon PowerShot SD750 / IXUS 75 Digital Camera

T1235 camera - battery is fully charged, but lens will not extend and camera can not be shut off once it is turned on. I have to take the battery out for it to shut off. The LCD screen shows blurry image of what is seen through **** in lens cover. No error messages are shown.


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Polaroid t1235 Digital Camera

About seven days ago bought shelf display Fujifilm S1000. Worked fine at the store. Got home, read instructions, powered up, lens would not extend, "zoom error" displayed. Camera was room temp. When switched on, camera beeps, extend motor clicks, sounds like a gear engages for a split second. Took back to store next evening, it worked fine. Next try at home, same problem. Back to store, worked fine. Tried at home and at work, still "zoom error". Again to store, worked fine. Ready to return, stil


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a p ... Fuji FinePix S1000FD Digital Camera

I dropped my camera and the lens won't retract. The screen reads lens error restart camera. Even though I have removed the battery to restart the camera, it won't correct its self. The lens stays out.


When you reset the camera you should be able to hear the gears of the camera lens turning. The problem is that the lens is out of alignment so the lens can't slide back in. As the gears are turning, straighten out the lens (you might have to try forc ... Canon PowerShot SD750 / IXUS 75 Digital Camera

Hi there, I have a Canon IXUS 90 IS - the lens is extended out and won't retract when pressing the 'on' button. The camera only makes a 'turning sound ' from the motor ( I asume the motor), but the actual display in the back reads' Lens error, restart camera' The nearest camera specialist for Canon are a good 600 and 1400 km's away respectively ( I live in Durban, South Africa)so would like to rather try fix this myself before paying, most likely a similar amount to buy a new camera. Any suggest


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Canon PowerShot SD790 IS/ IXUS 90 IS Digital Camera

"Lens error restart camera" However you can hear the motor trying to extend the lens out but lens moves fractionally in and out then shuts down. Also when turned on to view images (green light) the motor still is trying to extend the lens same as in the start function switching to the left (amber light) have tested batteries even date lithium one also memory card. Can you offer any suggestions please?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Canon PowerShot S3 IS Digital Camera

Lens error Hello. I've had my camera since October now, and of course it's fallen a couple times or been bumped into things, but it's always worked fine afterwards. But tonight, I had it on my tripod, which apparently isn't as sturdy as I thought it was, because it fell straight forward. My lens fell right on the concrete. It is like, visibly crooked now, not much but you can tell, and every time I try to turn it on the lens tries to extend but then it just stops, the screen goes black for a sec


You will most likely need to send the camera in for service. There really is no way to repair this problem on your own.Since you are not out of your 1 year manufacturer's warranty, you will not yet qualify for the upgrade program, however Canon ... Canon PowerShot A540 Digital Camera

Camera reads "lens error, will shut down automatically,restart camera" the camera shuts off. what is wrong?? thanks


The gear mechanism is binding inside the camera. Needs service through a Canon Authorized Service Center.\015\012\015\012 ... Canon PowerShot SD1400 IS IXUS 130 Digital Camera

When hitting power button on the lens will not open and extend out from the camera. I get a message on the screen that reads: Lens error restart camera. Does anybody know how to fix that and get the lens to open up?


Try these procedures. ... Canon PowerShot A560 Digital Camera

Has always worked fine, til just now. took a photo, went to put onto ebay and opened picture using windows picture and fax viewer. not happy with photo,switched off, removed camera from cradle (link to pc) and tried to take another photo, but when i switched the camera on i had an error message stating 'focus error' and when i tried to switch it off the zoom lens remained extended and will not go back into tne camera. I have read the manual and tried removing and replacing the battery, but this


For your information the computer has nothing to do with the focus error!!!!the error appears as a message due to either of these reasons.\015\012\015\012you have dropped down the cam.remember even a small drop may ca ... Fuji FinePix F410 Digital Camera

I have a Canon Powershot S3IS and I recently purchased a 2x telephoto lens. When I use the telephoto lens and try to extend the distance as far as it will go, the camera shuts off and says lens error please restart camera. Do you have any idea why it is doing this?


Did you tell the camera that you are using an external/additional lens? You have to specify it somewhere in the menu, the camera gives you some options (the lens model numbers) and you need to match it with your lens' model number. ... Canon PowerShot S3 IS Digital Camera

Camera my camera fell and the lens is stuck and it reads retry power on or lens error ... caN it be fixed or not? helppp


I'm sorry, but this is a physical fault, and will require the item to be returned to the manufacturer.\015\012\015\012The position of the lens is critical to the image sensors' ability to focus, determine light levels etc. If this is misa ... Casio Exilim EXZ75 Digital Camera

I was taking photos when suddenly my Canon PowerShot SD 1300 IS IXUS 105 read "Lens error. Will shut down automatically. Restart camera." Then the screen went blank. The lens will not retract. I cannot do anything other than turn the camera back on and get the same message. I've never had this problem before.


There is something wrong with your lens barrel. It can be anything from some sand/dirt that got inside in which you try using some canned air to blow out the particles while continually turning it on and off. Usually what it is from is the camera bei ... Canon PowerShot SD1300 IS IXUS 105 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.5405 seconds