Having problems with your Sanyo Xacti VPCX1200 Digital Camera ?
The lens won't push back in and the the screen shows system error.
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Tips for a great answer:- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.
Suggested Questions/Answers :
The lens won't push back in and the the screen shows system error.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Sanyo Xacti VPCX1200 Digital Camera
My daughter's camera will not turn on. When the power button is pushed the green light flashes on top and the screen shows a message of "lens error". The lens cover is open and the whole lens is zoomed out and will not go back in. Is this expensive to fix or would it be best to buy another camera?
HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\ ... General Electric A735 Digital Camera
Hellp?! how do i solve my "lens error" problem on my camera? it will show me the pictures but when i push "on/off" button..it says "lens error". and i dont know why. when i pushed the "play" button twice..it showed the camera thang but quickly went to the "lens error" screen. it's a nikon coolpix L11 help please? =)
How old is your camera? Is it still under warranty?\015\012\015\012From everything i have read, the "Lense Error" is a common defect in these cameras.\015\012Hopefully you will be able to return it and have it repaired for free for ... Nikon Coolpix L11 Digital Camera
Lens Error! We have a Nikon Coolpix S6. When attempting to turn on, the camera buzzes. Afterward, the screen shows what the lens is pointing at, but then it goes white and the words, "Lens Error" appears. I can't find the manual to pinpoint the problem. Also, when the camera is turned off, the lens cover stays open, and only goes back when the bateries are taken out and put back in. Please help quickly, this is a school camera, and it is needed for a large scale progect. (yearbook). We h
I know this is really late, but I've been having the same problem with the S6 on and off for the whole year, and I suspected a loose part.\015\012\015\012For a whole week, I couldn't turn on my camera, and the lens cap doesn't close until five minute ... Nikon COOLPIX S6 Digital Camera
The gears seem to be frozen. the lens wont move in or out by self and when turned on screen displays turn cam off the back on? If you get the lens out or push it back in, in wont move back into the other position by itself. it doesnt even make any sounds like its trying to move
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digital camer ... Panasonic Lumix DMC-FX50 Digital Camera
LENS ERROR my Nixon camera was working fine one moment, I was taking pictures and then after I turned it off, I went to turn it back on and it starting zooming and making the urghtt noice as it focused in and out. it does that several times and then the lens error notice shows up on the screen. then i press power and it turns off, but when i turn it back on, the same thing happpens. In the LCD display at the back the image we try to take looks like a pic in a TV with bad signal, I tried to clean
This seems to be a problem with switch and the sensor inside the camera, Some time it works on magicaly like nothing has happend, After having this problem I have to on & off the lens for 3 or 4 times and clean the lens and 3 small holes in the f ... Nikon COOLPIX S200 Digital Camera
Zoom error Today after using my camera for awhile the back screen displayed "zoom error" and a little sound whirled. Then the camera shut off by itself. I turned it on and off a couple of times, but without success. The lens is extended and will not withdraw back into the camera. I have taken out the batteries and re-inserted them. Finally, I gently pushed the lenses back to the body of the camera (as they seemed to be trying to go back to the camera), I am still getting the zoom error reading a
You may be true that sand must be creating this problem, as this happens very often. the sand enters into the lense assembly, creating friction in the movement. if this has happened total dismantelling and cleaning of the lense assembly will solve t ... Olympus Camedia C-350 Digital Camera
Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma
YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera
Camera error hp photosmart 935 digital camera shows this error: stderr error 19 zoomzebu cpp rev 43 line 919 The lens does not zoom, the camera does nothing. I get the same. error 19 message on my camera. The solution given of pushing the middle button to right of screen while pushing the okay and V button.... I don't know what the V button is. I tried several different buttons with no luck.
Your lens is not communicating properly .It is stuck it is due to mechanically problem you are having this error. ... HP Photosmart 935 Digital Camera
Lens error the lens won't go back, and I cannot do anything with the camera shows lens error or black screen
Hi, the chances are the motor that operates the lense has quit working or it could just be stuck with some grit, what you can try is this.if you get hold of the biggest part of the lense and try turning it slightly now not the furthest pa ... Nikon Coolpix S210 Digital Camera
My olypus fe-360 cam's lens wont retract or extend unless the battery is taken out. When the power button is pushed the camera's lens comes out as it should normally, but the screen is blank and it beeps If I take out the battery and put it back in the lens does retract back into the camera. I have not dropped this camera nor have I gotten it wet... what do you think the problem is?
... Olympus FE-360 Digital Camera
Lens error When you turn on the camera, the lens go out, then go back in, it does this twice, then shows "lens error" on screen. Tried tapping it, but to no avail.
Try jiggling the lens. Use compressed air to blow out any grit around the lens barrel. If that doesn't do it, you'll need to get the camera serviced. ... Nikon COOLPIX L18 Digital Camera
Lens error Nikon L2. Lens is out and wont get in, nor can I shoot any picture. The display screen shows "lens error". There were no shocks on the camera. Apparently there wasn't any cause for this dysfunction Looking forward for a solution and explanation
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional. ... Nikon COOLPIX L2 Digital Camera
Error message I have a panasonic DMC-LC33 digital. A system error message would show the minute I turned it on. The lens would come out. Then within 4 seconds the lens would go back in. I tried the on/off several time but the results were the same. I put the camera away for later. When I tried it the other day, it would not even turn on. The batteries are fully charged. Help!!!!!! I need my camera for my work. hi expert i m suffring in this error on my panasonic DMC-LC33 when i switched on
Try \015\012\015\012Klomtrix trick this worked with my camera\015\012thanks klomtrix ... Panasonic Lumix DMC-LC33 Digital Camera
Panasonic lumix dmc-fs35 will switch on but lens wont open, makes grinding noise then 'system error zoom' appears on screen. think there might be sand in there but no idea how to fix this, hel
... Panasonic Lumix DMC-FH25 / DMC-FS35 Digital Camera
We have a Panasonic DMC ZS3 camera that has been working fine until now. We are on the North West coast of Costa Rica. When you turn the camera on, the lens, which was out when shut off, goes in, then comes back out. The camera screen tries to focus, then goes to a blank screen and says "SYSTEM ERROR (FOCUS). When you shut it off, the lens does not retract.
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Panasonic Lumix DMC-ZS3 Digital Camera
Error message I have a panasonic DMC-LC33 digital. A system error message would show the minute I turned it on. The lens would come out. Then within 4 seconds the lens would go back in. I tried the on/off several time but the results were the same. I put the camera away for later. When I tried it the other day, it would not even turn on. The batteries are fully charged. Help!!!!!! I need my camera for my work.
*&%[email protected]#%^&*&^% !!"It's working!!!!\015\012\015\012Turn your camera on and put it near your ear. Did you hear a softly motorized sound in the lenses area and the green LED is flashing? If you hear this sound do this.\015\012\015\012Do it under your own ... Panasonic Lumix DMC-LC33 Digital Camera
Lens is stuck out and wont go back in. When the camera is turned on message on back screen says "lens error, restart camera"
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Canon Digital Cameras
Not focusing I'm not sure what happened, nothing seems to be obstructing and to my extent of knowledge nothing has happened to my camera. However when I turn it on the lens comes out once, goes back in, and comes out again. Then the screen is blank, shows no picture until i push the play button, or until I change what picture setting it is on. Once the screen shows picture it will not focus anything. Any help here?
Do you hear any unusual friction noise while the lens assembly projects out.. if so then the traction assembly of your zoom barrel has developed mechanical obstruction, in which case it has to be serviced. Take it to the service centre and the proble ... Olympus FE-230 Digital Camera
My ex Z1000 wont take pictures. i turn the camera on the lens goes in and out some times it looks like its going to let me take a picture and then the lens closes back into the camera and the screen goes black. It looks like the cameras off but I push the play button on top and it lets me view pictures. I don't think its the lens because the lens seems to open and close fine. Ive only used this camera 3 times and it has been stored safely so Im not sure what happened. It will only let me get int
Your camera problem has the problem chance. Fisrt you should try with full charge battery. sometime weak battery cause also. Second main pcb does not resetting every time after taking picture.\012I hope you luck! \012Would you give more detail pr ... Digital Cameras
Kodak easyshare ls743. lens wont retract. camera error #E45 shows on screen. battery is fully charged.
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will ... Kodak EasyShare LS743 Digital Camera
I dropped my camera on the floor while i was taking a picture , the camera shut off , but the lens stayed popped out . i tried to turn the camera on again , but i would only show me the home screen , which says "Kodak Easy Share System , Share" then the camera freexes up , and it say in the top left corner , "lens error : 22" i've tried smacking it against things , i've tried smacking it on my hands , i've tried pulling out the lens , NOTHING WORKS. Please Please Please Please Please Please Plea
HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Kodak EasyShare CD33 Digital Camera
My daughter dropped my camera face down while the lens was extended than it was stuck while the lens was out than my boyfriend tried to push it back in and it when in and now the lens is stuck in, the camera wont turn on, nothing on the screen what to do..?
Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Digital Cameras
The battery on my coolpix went completely dead after much use on a vacation. I recharged it and when I turned it on the lens came out and the went back in on its own. The screen showed "lens error" me
Try these procedures. ... Nikon Coolpix S4000 S-4000 Black Digital Camera 32
Casio EX-Z10 shows lens error,wont open, shows pictures taken then blank screen
\012\012try these:-\012\012connect it to pc and on it\012vaccum the barrel of lens\012changing mem. card and batt. for 2min.\012 ... Casio Exilim EX-S500 Digital Camera