Having problems with your Sony Cyber-shot DSC-H2 Digital Camera ?

The camera was dropped in its case and now the lens won't come out


Answers :

Hi Dear,

This issue is related to camera lens misalignment. Due to this the camera's inbuilt program which will not allow the lens to come in or retract.

This is a delicate issue. Hence, i would suggest you to take it to nearest Sony Service station only. Please make sure you get your camera repaired by experts only.Any issue related to camera lens is most critical and need to be addressed by experts only.

If your camera is within warranty. Then you can tell them only the part that your camera lens is not working properly. They will do it free of charge until there is some physical damage done to the lens.

Hope this will solve your issue. Please do write to us if you have more queries on this. We will be obliged to help you once again.

Have a nice day.
Repair Help & Product Troubleshooting for Sony Cyber-shot DSC-H2 Digital Camera

Tips for a great answer:

- Provide details, support with references or personal experience .
- If you need clarification, ask it in the comment box .
- It's 100% free, no registration required.

Suggested Questions/Answers :

Lens Stuck My Lens is stuck on my Coolpix S200 and I'm getting the Lens Error message. I tried to push it back in like I read on here and it went partly in and now its completely jammed. I've only had my camera for about 4 months. Please help!! I'm hoping to fix it myself. i dropped my camera and now the lens wont come out. Everytime i turn on the camera it tells me to turn it off then on again. I've done it multiple times and it doesnt work. I tryed to push the lens in and out but it doesnt ma


YOU CANNOT REPAIR THIS SOPHISTICATED CAMERA YOURSELF!!\015\012I guess pushing the lens inside may have made the problem worse.\015\012I follow a rule- if you drop an electronic equipment and a problem occurs- it usually takes a profession ... Sony Cyber-shot DSC-S700 Digital Camera

My olypus fe-360 cam's lens wont retract or extend unless the battery is taken out. When the power button is pushed the camera's lens comes out as it should normally, but the screen is blank and it beeps If I take out the battery and put it back in the lens does retract back into the camera. I have not dropped this camera nor have I gotten it wet... what do you think the problem is?


... Olympus FE-360 Digital Camera

When I try to turn the camera on, "Lens error" appears on the display screen, the lens "makes a sound and makes an attempt to come out and be "on". Unfortunately, something is preventing the lens from opening, and I can not use the camera. The camera was never dropped, has always been in a case,etc.


Try the procedures in this tip. ... Nikon Coolpix S210 Digital Camera

WHEN I TURN ON MY COOL PIX S51 A LENS ERROR MESSAGE COMES ON THE SCREEN AND DOESNT ALLOW AN OTHER FUNCTION WITH THE CAMERA. THE LENS COVER IS STUCK OPEN WHEN THE MASSAGE IS DISPLAYED. IF I TURN THE CAMERA ON AND OFF A FEW TIMES THE COVER WILL CLOSE BUT THE ERROR MASSAGE REMAINS. IM NOT SURE WHY THIS HAPPENS AND IVE NEVER DROPPED MY CAMERA AND ITS ALWAYS STORED IN A FOAM CASE. I CANT AFFORD ANOTHER CAMERA RIGHT NOW, IS THERE ANY SOLUTION TO MY PROBLEM?


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that ... Nikon COOLPIX S51 Digital Camera

I just find it weird with the no lens problem. See after purchasing it and test was done the camera is quite okay. I've charge it for until its full and its ready for use for my trip. I'm pretty sure i did not dropped the camera and it was in my laptops case when i have the flight. then worst thing comes when i turned it on and at first the display is blurred again i turn if off and on, then the error lens came out. 4 days in the island i did not used this camera at all. by the time i went back


The island? Maybe sand got in the camera's lens holder - the cyllinder-shaped part that comes out. Or dust from the bag. Try a vacuume cleaner to take out any such thing but do not scratch the lens! Good luck ... Nikon Coolpix S4000 Digital Camera

I dropped my camera and now the lense wont retract all the way. a red screen pops up and says "Lens error, try turning the camera off then on again' the lense wont come out, what do i do?


There can be a mechanical break or a lens mounting break due to the fall and so the camera must be opened out to reset the lens hood.\012You will need some experience to remove carefully and checck the drive for the dislocation of the motor con ... HP PhotoSmart M437 Digital Camera

Dropped camera lens wont come out. I turn the power button on and the lens sounds like it will come out, and it does a little bit, but then it gets stuck and powers off


Lens wont move in or out beeps thrre times and shuts off i want to fix it or you give me anther ... Polaroid i531 Digital Camera

Camera dropped and lens is stuck one day i tried to make a video on my camera but then it fell and now the lense is stuck and when i turn it on it wont come out and when i turn it off it wont close


This may sound drastic but, grab the lens and try manualy realigning. If you hear a grinding noise the lens assembly has to be replaced. Flat rate from sony is usually pretty reasonable. Hope this helps. ... Samsung S630 Digital Camera

We drop the camera head first meaning all three lens were open and it jammed in and the lens wont come out and everytime we turn it on it says reset lens what do we do?


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or ... Canon PowerShot A630 Digital Camera

STUCK LENS MY SON DROPPED MY CAMERA AND WHEN I TURN IT ON IT SAY LENS ERROR 101,1,0,0 AND THE LENS WONT OPEN AND COME OUT WHAT SHOULD I DO??? PLEASE HELP ME!!!!!!!!!!!


Idk ... Kodak Easyshare M753 Digital Camera

The camera was accidently dropped on the floor and now the lens on the camera is jammed and wont come out and the camera will not turn on properly- help!


Fixing a Lens Error on a Digital Camera\015\012\015\012This has to be THE most common failure mode for a digit ... Samsung DualView TL220 Digital Camera

I dropped my camera now the lens wont come out


Buy a new one, its broke and not worth the price of repair, I did the same thing... ... Samsung L100 Digital Camera

Canon powershot sd1000 white screen, lens wont open. not dropped, not wet. I put in the battery when the green indicator on the charger comes on, this is what I get. I take the battery out and put it back in the charger minute later, and the red indicator is on, is it possible that the battery isnt holding enough charge, or is it a camera problem? i hate to buy another one if the camera is no good.


... Canon PowerShot SD1000 Digital Camera

I didn't drop my camera or anything and when I went to take it out of the case one day and turned it on, the lens wouldn't come out & it says Lens Error. Is it completely broken or is there a way to fix it??


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed ... Nikon Coolpix S4000 Digital Camera

I dropped my camera and the lens wont come all the way out and the screen comes on but it is fuzzy i need help on how i can fix it by myself


Fixing a Lens Error on a Digital Camera\012\012This has to be THE most common failure mode for a digi ... Olympus FE-100 Digital Camera

F60 zoom error..dropped camera with lens out....blurry picture now wehn force lens out or it wont come out at all


HelloThe problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \015\012probability is that you will have to get it fixed by ... Fuji FinePix S304 Digital Camera

I have a canon power shot A530. I dropped it on the floor with the lens open.....now the lens is half way out and it wont go out all the way or close all the way. when i turn on the power it comes on then cuts off with out displaying a picture in the veiwer on the back of the camera. I am sure i need to send it in for repair, if not tell me how to fix it, if not tell me where i can take to repair it


MY LENSE IS ACTING UP...AND IT SAYS...LENSE ERROR...RESTART CAMERA..WHAT DOES THAT MEAN ... Digital Cameras

I dropped my nikon L100 coolpix camera on the ground (it was off) and now the lens wont come out and keeps saying "lens cap error" please help me!!


The motoe grear is ether stuck or damaged, oyu dropped it so therefore your going ot need to have it repaired. I would say your best bet is have a camera shop look at it. If you try to push in the lens it could make it worse so do not do that.\ ... Digital Cameras

My sony w55 camera lens is stuck. I dropped it and now the lens wont come out. How do i get it fixed and how much will it cost me?


HelloThe problem is that the lens has become stuck in the barrel\012 after dropping it. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.Use\012\012\01 ... Sony Cyber-shot DSC-W55 Digital Camera

Same problem dropped camera while in camera case and now it wont come on at all. Any ideas??? anyone..


Hi try to reset ur camera...To do such reset, turn on the camera and\015\012hold the menu button down for longer than 5 seconds. A message should\015\012hopefully come up on your LCD asking if you want to reset the camera.\015\012Select Yes...t ... Panasonic Lumix DMC-FX01 Digital Camera

Dropped camera camera fell on the floor while turned on. the lens wont go in it stock and deformed when i tried to open its just comes a beep for a while sound like opening and then shut off. what will i do, can it be repaired?


Droped ... Olympus FE-280 Digital Camera

Dropped camera Camera dropped while lens was out. Lens was knocked crooked. My son attempted to push the lens back to center it and we heard a piece on the right side click or break. Now the lens wobbles, but retracts. However, the lens comes out halfway between wide and telephoto, have to move it back and forth, or shut off and sometimes it comes out to wide. Pictures are still great. Ask Kodak for help and they wanted me to send it to them and then give me a certificate to take 15% off a new c


Lens won't come out and lens cover won't open. New battery what do you do to make it work? ... Kodak EasyShare CX7430 Digital Camera

I can only turn on my Cybershot DSC-N2 while the camera is in playback mode. I can look at the pictures and videos and change settings with no problem.. but when I try to switch to camera or video record mode the camera turns off by itself. Sometimes the lens will come out and then the camera powers down with the lens stuck out. Other times it just shuts off before the lens even has a chance to come out. The camera has never been dropped or damaged.


First press power button for 15 seconds .Then remove memory card from it may be your memory card has some issue.also press reeset button on camera some camera has reset button.start your camera without memory card. ... Digital Cameras

I mistakenly dropped my digital camera a few inches when the lens was out.When i tried putting it off to know if the lens would go back in,it didnt move so i forcefully pushed it back inside.Now, when i try putting it on ,the green light flashes,then goes off and the lens attempts to come out but its like its stuck or something pulls it back inside.from what i noticed the camera cant come on without the lens coming out.pls i really dnt know what to do


You've likely jammed the zoom motor in the lens. You're correct in thinking that the camera can't work without the lens out. With it being physical damage repairs wouldn't be covered under warranty so you either need to pay to have it repaired (if th ... Digital Cameras

Please help! I dropped my camera this morning and now it wont work. The lens comes out and it seems as if its fine, but there is no picture displaying, its just a blank white screen. Oh no have I broken it?


May be its possible or any other problem comes in ur lense there should be a hardware problem u first go to the service station and get ur camera checked by responsible person. ... Olympus Stylus 760 Digital Camera
  • Start your question with What, Why, How, When, etc. and end with a "?"
  • Be clear and specific
  • Use proper spelling and grammar
all rights reserved to the respective owners || www.lionebra.com || Terms of Use || Contact || Privacy Policy
Load time: 0.3832 seconds