Having problems with your Sony Cyber-Shot DSC-P10 Digital Camera ?

The camera was bought in Berlin two weeks ago from the SONY CENTRE !After downloading the pics to my PC for the second time,I erased the pics in the memory card also for the second time,and put the battery on the charger at night! So far so good!The next morning when i placed the fully charghed battery back in the camera and pressed the power ON,the lens goes IN-OUT three times and the screen indicates in a menu 'Turn the power off and on again';Also out of this menu on the screen(monitor) the '


Answers :

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the \012probability is that you will have to get it fixed by a professional.

Use\012\012\012\012\012\012\012 these at own risk as it may further damage the camera.

Firstly ,\012 try connecting your ac adapter or usb cable.

Try holding the \012shutter button while switching on the camera.

Look at the lens , \012and if some of the lens 'circles' is misaligned or not concentric then \012try wiggling it (while holding camera lens down).

Try gently \012pushing or pulling the lens when it extends but this is risky as it may \012cause the lens barrel to slip out of its guidance system.

Another\012 way to do this is to place the camera lens down on a hard surface and \012then power it up. Be sure to use a soft cloth or something similar as to\012 not scratch your lens or casing. Let the lens push the camera up and \012down a few times and sometimes the little resistance provided by the \012camera is enough to get things going again.

Try hitting your \012camera near the lens on the body with the soft tissue on the palm of \012your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to \012replace the camera.

If it is still under warranty I would suggest\012 you take it in before trying any of these steps and remove any \012off-brand batteries or accessories as some stores are really fussy about\012 warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope\012 \012the advise is useful. please do not hesitate to let me know if you need \012any further assistance. Also, please be so kind to let me know if you \012found this helpful.

Regards
Andrea
Repair Help & Product Troubleshooting for Sony Cyber-Shot DSC-P10 Digital Camera

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The camera was bought in Berlin two weeks ago from the SONY CENTRE !After downloading the pics to my PC for the second time,I erased the pics in the memory card also for the second time,and put the battery on the charger at night! So far so good!The next morning when i placed the fully charghed battery back in the camera and pressed the power ON,the lens goes IN-OUT three times and the screen indicates in a menu 'Turn the power off and on again';Also out of this menu on the screen(monitor) the '


Hi there lakispapNormally , this error would indicate a lens error where the lens cannot extend out of the barrel. Usually it's because of accumulated dirt in the lens sheath , but since you camera is only 2 weeks old , this is barely an ... Sony Cyber-Shot DSC-P10 Digital Camera

The camera was bought in Berlin two weeks ago from the SONY CENTRE !After downloading the pics to my PC for the second time,I erased the pics in the memory card also for the second time,and put the battery on the charger at night! So far so good!The next morning when i placed the fully charghed battery back in the camera and pressed the power ON,the lens goes IN-OUT three times and the screen indicates in a menu 'Turn the power off and on again';Also out of this menu on the screen(monitor) the '


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